Guest User
September 1, 2023
We stayed here on a tour to Kurobe. My family member developed a fever early in the morning, and we decided not to continue with the tour. We wanted to extend our stay and take them to a local hospital, but the inn's response was, "We're fully booked." When we told them that we had checked the availability on a travel site beforehand, they changed their attitude and said that they had availability, but that it was only for the travel site, so we had to check out and check in again. For someone with a fever. We asked if they could let us stay, but they refused, saying that they would have to adjust the room or something. They probably wanted to get rid of someone with a fever in this day and age, but they refused to let us stay. They also refused to bring breakfast to our room for hygienic reasons. We just wanted something that was easy to swallow to take our medicine. We didn't feel any consideration at all. I don't know if this is the hotel's policy or a personal decision, but this is a 4-star hotel. I will never forget that they lied to us and said that they were fully booked. Of course, I will never use them again.
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