Hotels near Rite Aid, Van Nuys

I would give the place 3 stars, wife would give 2, thus the 2 rating. I was worried going in seeing the 1 star reviews of late. But it was better than that in my mind. Construction is continuing. While we were there, they actually demolished the front desk (was still there behind a tarp on Saturday, gone by end of day Sunday.....they were using a folding table as the front desk). Carpet in our room was still ancient. Carpet in the hallway was better. An old ice machine made a lot of noise and dripped a bit near the elevators. Furniture in room was old and chipped, but functional and clean enough. Bathroom was OK. Tons of water pressure in shower (wish we could actually turn the water pressure down a bit). Building looked OK from the outside. Breakfast and lobby areas looked OK (but were still undergoing some renovation so dusty). Breakfast was OK, but they never had apple juice available during entire stay (always said out of order). Did have cranberry and orange available). Last day they didn't have plain scrambled eggs available, only pre-made omelets with cheese (disappointing to my wife who doesn't eat cheese). Lots of other choices, both warm and cold, and make your own pancakes. One day we were sitting down to eat and staff came and put down cones and started washing the floor with some smelly water. Didn't say sorry or anything, we just got up and moved far away. Glad the air conditioner had a button to turn the fan on constant, otherwise the on and off would have been annoying at night. Still, never could get temp quite right as either too cold or too hot overnight.

The office staff were rude making us stand outside to check in, seeing my husband and I but not acknowledging us. In walking around the motel, the ground was filthy with trash. Walking up the stairs to the room was the same, trash and gum on the stairs and they were filthy. Looks like they have never been scrubbed cleaned or washed down. Once in the room, we were missing a hand towel. The maid was working in the room next to our's so I went and asked her for a towel, which there were plenty on her cart. She told me no! I asked why and she said it was policy to just give one. I told her there were 2 full size towels as there is 2 of us and she still refused! I grabbed one off her cart and went to my room. The bathroom has no counter in which to lay your makeup or other products on. The sink was a single standing sink and the water drained very slow. The bathroom fan was disgusting with filth, dirt and dust. It was black! I stayed there because I had an appointment with a doctor in Panorama City the next morning, otherwise I would have gotten my money back and left.

The breakfast is the standard of an average American hotel, there are not many varieties, and you can have a full meal. The room bed is relatively large, equivalent to two small double beds. The parking lot is big enough without charge. The front desk was very polite. One of the female receptionists said that she had been to China and was very friendly to Chinese people. The hotel is close to Highway 405, it is convenient to travel if you rent a car, but Los Angeles has a large area and sparsely populated public transportation. One kilometer north of the hotel is Costco, two kilometers north there is a large Chinese supermarket with lots of food and cooked food. A little more than two kilometers south, there is a Whole Foods Marked food supermarket, but the fruits in American supermarkets are generally not fresh. The food around the hotel is also good, and the barbecue roll next door to the hotel is good. There is a Chinese restaurant opened by Hong Kong people next door, the taste is average. 9 9 There is a ”Sanhe” Cantonese restaurant next door to the Chinese Supermarket. There is a ”Huaguan” opened by a foreigner in Sherman Oaks Square, which sells fake Chinese food, which tastes very good.

Location was good for my needs the staff was friendly and accommodating, there plenty of restaurants nearby also a target store down the block if you forgot anything ( I didn’t bring a belt) easy on/off freeway access, they have vending machines on the property which I wouldn’t recommend very expensive $4 for a 20oz soda

We like the Airtel. We’ve stayed here many times over the years. We were told they closed to the public for a couple years and became a homeless shelter. Admirable, but now that they’re open to the public again they really need to resume the same services they had. No restaurants. No in-room coffee. No microwave. No refrigerator (unless you ask for one and lucky enough to get one of few they have left). Crack in the bathroom sink. Not even an ice-machine, but at least you can bring your ice bucket to the front desk and they’ll fill it for you. It’s evident that they HAVE been working on restoring the place; the room was clean, great pillows, A/C worked fine, but they have a long way to go to regain their “former glory”. Were it not for Gary at the front desk (who did everything in his power to make us happy), we probably wouldn’t be back, but we will return.

It's pretty good, but I don't understand the language well. I still need to learn more English words in the future.

I would like to say so many good things about this place!!! I LOVE IT!!! I travel to visit my family in LA (Van Nuys being exact) and many times I couldn’t go visit them as much as I wanted to do because I couldn’t find a NICE, SAFE and must important thing a CLEAN PLACE to stay in until in find The Sojourn. The first time I stayed there was with my partner and a couple of friends that came to visit us from out of country so I wanted to provide a nice place to stay and explore SoCal in peace, knowing that our belongings are going to be in a place where we could have some comfort and safety and I couldn’t have gotten any better than Sojourn 😍 David accommodate us the first time SHOUT OUT TO DAVID!!!!!!! He’s so so so nice, friendly, always with a smile on his face (we need more customer service like him). The rooms, clean, spacious, there were nothing wrong with the room. Excellent in all aspects!! Free breakfast in the morning, a little bit of everything. The common areas clean as well. Really quiet nights. Very safe outside and the area. We have stayed there about 3 times and let me tell you WE ARE NOT STAYING NOWHERE ELSE 👏🏽 👏🏽 SOJOURN ALL THE WAY 😄