leeroytravels
January 1, 2024
This hotel is quite something. We arrived into our room and instantly felt it was extremely warm, told reception about it, told the air conditioning would be fixed, next day extremely warm again (outside 31c, inside was warmer) spent 4 days of this back and forth game of fixing but never getting fixed until we demanded a room change, basically no sleep for 4 days. The second room had a perfectly working air con and we were happy enough at that point. The hotel is reasonably kept but aging and in desperate need of renovation and tidying up, it just looks shabby everywhere. The food is ok but overall quite bland, we never thought anything tasted especially good, just edible. The prices for anything off the menus are outrageous, drinks cost between 15-30 euro per drink, a simple lunch meal will set you back 30-50 euro, it's crazy. We were forced to partake in the mandatory Christmas and new years "gala" dinner which was basically a bit better buffet for an extra cost of 140 euro per person per event even though we had already paid for half board, another letdown. The staff are friendly enough and do their best I guess, but often you feel they know about all the issues and are annoyed when you point them out (I overheard the air con issue multiple times). The location is alright to get around if you have a rental car but the beach at the hotel is borderline unusable, it's flooded with sea**** on the beach and in the water. Overall I wouldn't recommend staying here, it's extremely expensive and in my view is a 3 star hotel at best, all in all we were quite disappointed with our holiday and from chatting with other hotel guests, they felt the same.