Rafael Kaiser Premium Apartments - Contactless 24h Check-IN

We spent the best part of a week recently - in Apartment No. 8. Finding the place was easy as it is only a stones throwaway from the underground station Michebeueren AKH (Allgemeine Krankenhaus). Perfect for getting around town! You gain access to the building though a key in a key safe, the number of which you receive in advance by email. Our high ceilinged apartment was on the first floor, accessible both by stairs & a modern lift. The hallway lead to a separate WC with extractor fan. There was also a kitchen/dining room area with a fully fitted kitchen, large, solid wooden table to seat 6 guests and a rather stained grey sofa bed. We'd recommend replacing that - it has certainly seen better days. The kitchen included a dishwasher, coffee machine, kettle, microwave, fridge, freezer and oven. We mainly used the coffee machine (Nespresso capsules) and fridge. The bathroom was compact, with a very good, modern shower, sink, hairdryer and washing machine. We had two large bedrooms with double beds and flat screen TVs. The corner bedroom also had a comfortable sofa bed. We'd recommend adding a coffee table in here for use when watching the TV on the sofa in here. We didn't use the air conditioning here - it wasn't necessary in late September. We didn't need much help with servicing the flat whilst we were there. However, we called the local office to see if we could check out a little later and were told that this wouldn't be a problem as the next guests would only be arriving the next day. So, instead of rushing out at 11:00 we remained until ca. 14:00. Thanks! In summary we were delighted with this place - modern, very clean and more than big enough for the two of us. And given the proximity to local public transport (U-Bahn & tram) we found the location to be surprisingly good. Oh, and there are two supermarkets within easy walking distance here!

Would really recommend this accommodation. AC, all mid cons. exceptional staff, quick response to issues, everything catered for (extra towels, coffee, tea, rubbish bags, etc). The apartment was immaculate. Location is ideal - next to the metro, 2 blocks from supermarket. restaurants within walking distance. The apartment was a fine size and easily accommodated a family of 6. It gives more freedom than a hotel but to a similar standard. Would definitely recommend, especially to a family on holiday. Hope to come again.

Perfect combination of exceptional services and premium apartments in heart of Vienna. All inclusive for comfortable and enjoyable stay. 3min walking distance from public transport, easy and fast check in, comfy beds, cleaness level 100, nice views, ideal surroundings, near by grocery shops. Equipped to feel like home.

There in not a perfect/good matching with the foto from ***********. The fotos from the website is not in concordance with the reality, but the quality is good. There are not: Electric kettle, Toaster, Drying rack for clothing. Seating Area, Dining table, and Kitchenette are in the same room. Satellite channels (a lot of programmes are not available), there are programmes in English and French (not so many). Free toiletries: only shampoo and soap. The management of this apartment send a lot of email which stress a lot. You must fill the date for check-in before the accommodation. The watter is only in first day, in our case it was not watter (after a discussion in second day they give us watter in botle). Airport shuttle: there is no this service, only public transport and taxi (including UBER). Terrace: Only in certain apartments (pay attention!). WC is separate of Bathroom. Clean service is only 1/3 days.

Top: cleanness, location, check in/out time, qualitative bed linen/furniture; design for great photos.Also atmosphere - felt like home; kitchen - everythong you need to cook also “chef level meals”; large dishwasher and enought w.m capsules; high quality shampoo and dush gel; heated floor; amazing view.

Stayed here for 6 nights. The apartment was a good size, exceptionally clean and very well equipped. The bed was very comfortable, and had no problems sleeping at all; I particularly appreciated how quiet it was. Getting in and out using the lockbox was simple and easy to use, and the managed access to the apartment means it is secure. There are very helpful videos sent to you before you arrive to help you manage all aspects of checking in, keys, facilities etc... The area is safe, and it was close to the hospital where I attended a conference. Although there are not many bars or cafes nearby, there are lots of transport options to the city centre, making everything very accessible. The cost matches what I would have paid in a hotel, but we had far more space...and as I mentioned, it was really quiet. It appears some of the apartments have a balcony, and I would ask for one if I return again - which is likely as I love Vienna..and staying with Rafael Kaiser would be my first option. Highly recommend...

Amazing apartment. Very well organized and modern design. Clean, close to tube station. Would definitely stay there when I visit Vienna again. Staff obviously knew their job well and had given all the necessary instructions for a pleasant stay.

Great check in service, worked a charm and we were able to check in early so always a bonus. The apartment was really clean and well appointed just what we needed for a short break. Location is good for getting around as there are several U stations in easy walking distance.

Stayed for 6 nights in a 2 bedroom apartment with terrace. Spacious apartment. Everything works though the air-conditioner was a bit of a puzzle. The place was very quiet, in fact, I have not met another person in the building. Clean apartment. Nothing much to complain about actually, maybe except for 2 points: it’s a bit out of the way so if you will want to Uber/taxi /train to get to the tourist attractions. Also suggest to place a table and chair in the other room, it is big enough. Olena has been very responsive to emails and hence, my thanks to her.