H10 Palacio Colomera

wonderful experience with good location.

Wonderful and comfortable stay. We had a beautiful room overlooking the square! The staff was fantastic…helpful and courtesy!! The breakfast was included and it had a variety to suit everyone’s taste! Would highly recommend this hotel.

The hotel was splendid and the location perfect. The staff were wonderful - particularly Christina who took great care to ensure that my rather unusual dietary restrictions were catered for. The only reason I have not given it five stars is that the menu in the two bars is rather limited. It might also have been nice if there were two chairs in the bedroom.

Beautiful beaux arts building stat of the art renovated. Quiet spacious rooms around court yard. Great shower. Lots of big towels. Huge bed.

The hotel was very nice and clean. The staff are very nice and since I am an ******* member, we got free drinks. It is walkable to all the sites. However, since it is in the main square, it could be extremely noisy even at 3am

this is a beautiful hotel, but their room service/food service was really less than convenient. We were given two tickets for drinks but could never use it as it was in a area that we did not use. We wanted to use it at the roof top bar, but were not allowed to. The breakfast is also just OK compared to other hotels we were in. Staff was wonderful.

This hotel is comfortable and centrally located, and the city view rooms have an good view over Plaza de las Tendillas. The rooms are fairly small, so it's worth getting a suite if any are available. Service in the hotel was mixed, often falling (well) below expected standards. We stayed over Epiphany, breakfast on day 1 was a total nightmare. We arrived at 10.15 (breakfast finishes at a strangely early 10.30, even on weekends and holidays), and more than half of the tables were empty, but none had been cleared, so we had to clear our own table, and hunt for cutlery and other tableware. By the time we'd done that, it was 10.30, & the kitchen staff started clearing the buffet with an energy that would have been wonderful had it also been used for clearing &laying tables. We had to find our own orange juice (the other juices are very cheap, watered down concentrates), and take croissants from one of the dirty tables, as neither was offered. My partner is pregnant, and was pointed at instant sachets of decaf coffee, and had to insist on being given a decaf from the bar. The second day, my partner had given up on breakfast, so I went on my own, and things were a bit better. For the last 2 days, the breakfast manager was back, and things ran much more smoothly. At checkout, we were told that the poor service was probably because the manager wasn't present, as if that wasn't the hotel's responsibility!

High quality hotel in charming heritage building. It would normally be outside my price range, but was very reasonable in January. Lovely room and excellent breakfast. Well located on a lively attractive square. There is major construction going on next door, and the pool is closed off ( not an issue in winter) but the room was well soundproofed so it was a minor issue.