Guest User
December 19, 2023
lodge not a hotel. Positives include the convenient location and very nice staff members. Front desk is excellent and professional. The positives end there in my opinion. The rooms are dated, poorly maintained, not exceptionally clean, and not well equipped. There was no wardrobe, fridge, or kettle for example. My room also had crusty paint peeling from every wall, and black mould coating the AC unit. The rooms are also incredibly noisy, from both street noise and mostly from the sound of other guests. This is made worse by the very heavy doors with no slow close mechanism. All night you will just hear doors slamming. The bathrooms are beyond basic. Mine had a dangerously low fan and a leaking shower enclosure. The included breakfast was a groundhog day experience of the same limited items. All too salty or oily for my preference. The limited daily two repeated options of fruit (papaya and watermelon) were often not ripe. The lift doesn't rise from ground floor, and the AC cant be adjusted in your room as other guests have noted in their reviews. This is possibly part of managements' enjoyment of being in absolute control or to protect their privacy and preferences while living on site. Management have silver spoon syndrome more generally and during my stay were rude, abrasive and bordering on hostile in my view. This included being stared at everywhere I went by the manager's son, lectured on the global hospitality industry by the manager and just generally being made to feel completely unwelcome. The manager himself appears to live (but not work) on site as he is regularly seen enjoying the breakfast or lounging around on the one sofa in reception. I checked out early and went elsewhere. Vizag has many actual hotels. Many with wardrobes, respectful hospitality and hosts with an ounce of humility. Go to those.