To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location5.6
Amenities5.4
Service5.6
Cleanliness5.4
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All reviews(105)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Standard King Room-Non-Smoking
Stayed in May 2024
Couple
1 reviews
4.0/10
Posted on Jun 19, 2024
Wish it was an overall better experience
Corey A Washington
Ada Accessible Deluxe King Smoke Free
Stayed in Jun 2024
Business traveler
1 reviews
2.0/10
Posted on Jul 25, 2024
Was told my room would be ready in an hour, so I came back in two hours. When I got my hotel room key, I went to my hotel, but when I opened it, there were people already there and they had the security bar on the door. I told the hotel clerk and she didn't know how they got in there. I decided to leave due to safety concerns. I was promised a refund on July 1st, but it is July 24th and I still have not received my refund. Lots of shady characters were lurking around the property. Trip.com should not have this hotel available if they care about their customers.
Guest User
Ada Accessible Deluxe King Smoke Free
Stayed in Nov 2023
Family
17 reviews
8.5/10
Very good
Posted on Dec 6, 2023
Everything was OK an great service would definitely recommend an stay again
Guest User
ADA Accessible Standard King with Roll-in Shower Smoke Free
Stayed in Apr 2025
Couple
3 reviews
8.0/10
Very good
Posted on May 11, 2025
It was OK
Guest User
ADA Accessible Standard King with Roll-in Shower Smoke Free