Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)

Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch) Reviews

Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)

No. 187 Wenchang Avenue, Wenchang, ChinaView Hotel Details
Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)
Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch)
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Wen Chang Tiancheng Hotel (Wenchang High-speed Railway Station Wennan Old Street Branch) Guest Reviews

4.4/5
Very Good
1224 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(1224)
Positive reviews(1186)
Reviews with photos/video(328)
Large rooms(209)
Friendly front desk staff(156)
Easy to get around(124)
Convenient parking(96)
Close to train station(71)
Has rooms for families(26)
Perfect for kids(23)
Negative reviews(38)
seeryan
Family Friendly Room (Balcony)
Stayed in May 2024
Family
2 review
2.7/5
Posted on May 28, 2024
Location is good, but cleanness need to improve
Response from Property: Hello, distinguished guests!Thank you for choosing Tiancheng Hotel.I am very sorry to bring you a bad stay experience!We will definitely make improvements according to your meaning!Welcome to visit next time, thank you.
Guest User
Stayed in Mar 2024
Couples
2 review
2.2/5
Posted on Mar 2, 2024
I booked it based on the high reviews online, but the final check-in experience was very bad. The facilities are old, the room is dark, the breakfast is NT$30 which is a bit expensive, the hygiene is average, the toothbrush is moldy and expired, I am afraid of water, and other things are not hygienic or safe
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry for your poor accommodation experience. We have replaced the lights in the room to provide a better experience for more guests in the future. Regarding the breakfast issue you mentioned, our breakfast includes two breakfasts, and the price of 30 yuan is not expensive. Based on the local price situation in Wenchang, the pictures you took are relatively blurry. Our toothbrushes are all sealed and disinfected and basically kept in a dry condition. Based on the recent humid climate in Wenchang, mold cannot be ruled out, but if you encounter any problems, you can contact the waiter on duty for replacement. Drinking water and other materials, thank you again.
Guest User
Family Friendly Room (Balcony)
Stayed in Feb 2024
Family
26 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Thank you Xiaobaiyun front desk! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ? ! ? ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: #Understand Hainan and live in Real Madrid, see the culture of overseas Chinese in Tiancheng #Free Outdoor Parking Lot# I am really excited to see the simple and profound praise from the guests on the super large balcony, and they also recognize our service so much~ We at the hotel strive to provide every We provide the most considerate and meticulous services to each guest officer, bringing a value-for-money experience to each guest officer. Real Madrid Holiday Tiancheng Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Zonggege
Guestroom (2 beds) (Balcony)
Stayed in Feb 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The location of the hotel is very convenient, not far from the high-speed rail station, and the price/performance ratio is very high. The lady at the front desk is very professional and enthusiastic, and the breakfast in the hotel is also delicious😋
Original TextTranslated by Google
6/9
Response from Property: #Understand Hainan and live in Real Madrid, see the culture of overseas Chinese in Tiancheng #Free Outdoor Parking Lot# I am really excited to see the simple and profound praise from the guests on the super large balcony, and they also recognize our service so much~ We at the hotel strive to provide every We provide the most considerate and meticulous services to each guest officer, bringing a value-for-money experience to each guest officer. Real Madrid Holiday Tiancheng Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Maotaikun
Featured Room (Double bed) (Balcony)
Stayed in Feb 2024
Family
29 review
4.5/5
Great
Posted on Feb 20, 2024
2024.2.14 Checked in the giant screen HD audio and video parent-child family room We went to Wenchang Space Exploration Base and Dongjiao Coconut Grove on the same day. We planned to go to Wennan Old Street and Confucius Temple the next day, so we chose to stay in a nearby hotel. Advantages: 1. The room is large, and the children can play and move around with a bunch of luggage. The two beds are large in size, easy to move, and put together is very convenient for families with two children. The bedding is good and the sleeping experience is very good. The balcony is quite large and the view is relatively wide. 2. The location of the hotel is very good. There is a gas station across the road, close to the downtown area, and complete supporting facilities. 3. The shower is very good and the bath is comfortable. Disadvantages 1. The surrounding environment of the hotel is a bit messy. There are two clubs in front, and the parking lot is full of garbage, and the hygiene is worrying. Others, The projection is OK, not to mention the giant screen audio and video. The partridge tea bags in the room are unique, and the decoration style gives people a sense of Hainan characteristics. Overall, the price-performance ratio is above average.
Original TextTranslated by Google
6/8
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Duziquwanmei110
Stayed in Feb 2024
Family
10 review
4.0/5
Very Good
Posted on Feb 14, 2024
It is one or two kilometers away from Wennan Old Street. The environment is OK, but the facilities are a bit old, but it is worth the price. There are also many Wenchang chickens to eat in Wennan Old Street. It is suitable for tourism.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound comments from the guests. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Guest User
Guestroom (2 beds) (Balcony)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The hotel is a pleasant surprise. It is very close to the train station and can be reached on foot. The room is very large and the hot water is also very good. I plan to stay here again when I return. I am very satisfied. The hotel is quite good.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Wulaole
Guestroom (2 beds) (Balcony)
Stayed in Feb 2024
Solo travelers
12 review
3.0/5
Posted on Feb 7, 2024
The room is quite big, but the facilities are too poor. Not only is there no sofa, there is not even a chair. You can only sit on the bed. The red stool on the desk is not in harmony with the room of a three-star hotel.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony Dear guests, hello! Thank you for staying and commenting on the Real Madrid Holiday Tiancheng Hotel. It is a pity that you did not have a perfect experience during your stay in the hotel. Thank you for your feedback. The hotel rooms are equipped with a small study and a comfortable office chair. If you need it, please make your request in time, especially when there are more guests during peak public holidays. We attach great importance to the evaluation of every guest. It is our consistent principle to adhere to high standards of service and make guests feel at home. The hotel has 122 rooms, all of which are equipped with super large landscape balconies, so that every guest can feel the ultimate beautiful scenery without leaving home. We pay great attention to the guests' stay experience and provide personalized guest experience for all guests; the strong overseas Chinese culture and surrounding entertainment projects will definitely add unlimited fun to your children's journey! I wish you and your family a happy life!
Guest User
Family Friendly Room (Balcony)
Stayed in Feb 2024
Family
46 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Very cost-effective hotel, clean and large rooms, great view from the balcony, robot delivering water, ok waiters, it seems there is no food to buy around, self-driving is no problem, drive to Wen Nan Dao Old Street to eat.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Large balcony Dear guests, thank you for choosing to stay at Real Madrid Holiday Tiancheng Hotel and giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Tiancheng employees are full of enthusiasm for providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Family Friendly Room (Balcony)
Stayed in Feb 2024
Other
12 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The hotel has Southeast Asian style, spacious rooms, large balcony and nice scenery. Friendly service and good breakfast. Luoyong Sheep Farm, about 2 kilometers away from the hotel, is good, you can try Dongshan sheep.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Large balcony Dear guests, thank you for choosing to stay at Real Madrid Holiday Tiancheng Hotel and giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Tiancheng employees are full of enthusiasm for providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Dongyoutaoming🌙
Stayed in Jan 2024
Friends
4 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Facilities: Very good, the room lighting is a bit dim Hygiene: Very clean, no odor in the room Environment: There is a balcony, and it would be nice if there is a table on the balcony Service: Very good, the ladies at the front desk are very nice, I like it very much, and the TV in the room can't be turned on, and someone came to help fix it, and there is also a small robot to deliver food, full marks for service
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Guest User
Family Friendly Room (Balcony)
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is super big! During this trip to Hainan, my child was most satisfied with the big bed in this store! There is a super large bed and a large bed! The table and chairs are also good, just in time for winter vacation homework at night
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Guest User
Family Friendly Room (Balcony)
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The hotel is very close to the station. My child is afraid of the sun, so I took a taxi from the high-speed railway station and it felt like it only took a few minutes to get there. The room is large and the facilities are a bit old, but they are fine. The downside is that the room and bed are a bit damp, and I don't dare to open the balcony door for fear of mosquitoes. I wanted to move to another place, but when I woke up the next day, I saw the spectacular sea fog. The balcony railings were covered with water vapor, like a fairyland, and everything was worth it. The hotel is very close to the old street, and it's fun to rent a motorcycle and ride in the old city.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Large balcony No matter how good the world is, it is only when you meet someone who understands me. Xiaotianchengjia is a comprehensive hotel integrating accommodation, catering, conference, business, and fitness. The rooms are fully equipped to add a touch of color to your business trip. The lobby, floor environment, and room layout of Xiaotianchengjia are decorated with the unique Nanyang cultural characteristics of Wenchang. The hotel has prepared different facilities according to different customer groups to meet your diverse choices. I am very pleased that our efforts can exchange for your satisfactory stay. I look forward to your visit again (☆▽☆)
sue7654321
Guestroom (2 beds) (Balcony)
Stayed in Jan 2024
Solo travelers
46 review
5.0/5
Outstanding
Posted on Jan 31, 2024
This hotel is pretty good in a place like Wenchang! Especially the parking is convenient and there are many parking spaces. It is about two kilometers away from the downtown area and there are many places to eat. I have selected one to recommend to you from the photos!
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Super large balcony I am really excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Real Madrid Holiday Tiancheng Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Renwofeixiang33
Guestroom (2 beds) (Balcony)
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 27, 2024
It is a 5-minute drive from Wenchang Station and close to the city center. It is very cheap to take a taxi. The hotel is clean and tidy, the front desk staff is very friendly, and the breakfast is simple and filling. Although the bathroom is separated into dry and wet areas, it would be more convenient if the towel rack in the bathroom was placed in the bathroom. The air conditioner slightly lowers the overall effect.
Original TextTranslated by Google
Response from Property: #Learn Hainan live in Real Madrid, overseas Chinese culture see Tiancheng#Free outdoor parking#Large balcony [🌅A treasure hotel where you can watch the sunrise on the balcony] Dear guests, thank you for choosing to stay at Real Madrid Holiday Tiancheng Hotel. The large balcony overlooks the beautiful scenery and comes to check in the overseas Chinese culture of Wenchang. I am very happy to let you have a pleasant holiday. We are committed to creating an immersive holiday experience for guests, combining local characteristics to create unforgettable travel memories. Looking forward to your visit again to explore more exciting things!