Service: The service was absolutely outrageous. It's the first time I've ever experienced something like this: I hadn't finished my breakfast, left for three to five minutes to get a coffee, and when I returned, my plate had already been cleared from the table. My room card was right next to my breakfast, and that was cleared too. When I asked the staff, they said they didn't know and hadn't seen it. No one directed me on where to go after my room card went missing. In the end, I had to find the front desk myself to get a new room card, and I'd lost all desire to eat breakfast. Later, the manager called me and asked to speak in person. I told him I was out at the time and would be back later. I returned to my room around 10 AM and waited until the 12 PM check-out time, but no one called me again to apologize. Did they think my polite tone on the phone meant it wasn't a big deal? Or do I need to personally call and invite them to apologize to me?
Environment: Also, there's a mirror right in front of the toilet door. I was in a hurry to use the restroom and didn't close the door in time, and when I looked up, I was watching myself use the toilet. It's the first time I've encountered such a 'preference.'
Hygene: And the bathroom. I don't know if it's just the way it's designed, but the drainage grooves had several reddish spots, like blood that had seeped in and couldn't be washed away. Staying alone at night, it felt really creepy in the bathroom.
Facilities: Perhaps the most satisfying aspect of the entire hotel was its maintenance. The facilities genuinely didn't look like they were from 2018; there was no sense of being old or run-down.
Everything else was a complete mess. I stay in many hotels throughout the year, but this is the first time I've encountered a place that ruins my mood so early in the morning.
Original TextTranslation provided by AI
