Days Inn by Wyndham West des Moines / Clive

Very friendly woman up front! All smiles and nic4

The front staff was a little rude to me when initially came there told me they didn’t need my reference number I said okay but how are you going to find me and he wasn’t the best person to communicate with

tv would not turn on. contacted front desk and clerk came up and something happened and the tv worked-but couldn't adjust volume or shut it off. only when un- plugging the power cord would the tv go off and when plugged in again the tv would come on automatically. also the heater wouldn't shut off when room temperature reached the set temp.

Dirty grounds, cigarette butts and spit on side walks. There wasn't an alarm clock in the room. I booked the room for 2 days and they deactivated my room key after the first day. I had to go down to the front desk and get it fixed. Very inconvenient, due to having to leave my friend along with my shopping standing outside in the cold.

We always choose this hotel whenever business brings us to Des Moines/Ankeny. Its affordable, convenient and friendly. Highly recommended.

Overall average. Continental breakfast was limited. They advertise a pool, but don’t have one. Property was decent. Beds were comfortable. Location was good.

The door to room 142 did not close properly. Needed to force close. It was unaligned. The bathroom looks like they were trying to "remodel" but the workmanship was horrible and looked unfinished. The queen bed was set on a full size frame so sitting on the edge was dangerous. Free breakfast was limited to waffles, toast and cereal. Didn't see any juice, eggs (hard-boiled or scrambled). Although staff at the desk was friendly, it was very hard to understand him and had to ask him to repeat questions multiple times.

All of the rooms are exterior entrances and the property was a mess. They said it was because they just completed a remodel but it must have been some other rooms because ours doesn't look like anything had ever been updated. Including the hairdryer in the bathroom that had been ripped off the wall. The room was so small that they could only fit two double beds and not queen sized bed. There was tons of junk from the remodel that was all over the property. I don't mean to rip on the place but it needed a lot of work to be just average.

It appeared that the property was still in a refresh mode; “not everything finished upgrading“ Staff had difficulty communicating in English. The breakfast bar would have been better if they had regular coffee (they were out and the morning desk staff didn’t know where or how to replenish). Great array of sugary carbs, very little fruit and no yogurt. They hopefully will do better in the future.