Haddon House Hotel

This hotel is super comfy, and it's really close to the beach, making everything convenient. I had an awesome night here!

Good stay at Haddon house hotel, friendly staff and excellent service, would stay there again if in the area.

We stayed in room 2 spacious and comfortable. Asked for extra heater as the windows were very draughty. The restaurant food was excellent both evening meal and a hearty English breakfast. The staff were very good.we would stay again.

We cannot recommend it. After a bereavement, we chose this hotel for a short break at short notice so paid upfront for bed and breakfast. Initial check-in was fine and a lovely lady brought us wonderful beef sandwiches. There was some confusion about check-in time so we waited until after 3pm to pick up our key. The person on reception (who we now understand to be the owner) made us wait several minutes. On producing our key, he also produced a receipt stating we had booked room only. When we queried this he became quite aggressive, and rude, telling us we had booked room only and gave us a lecture (in front of other guests) on how we had omitted to tick the appropriate box on the online booking form. The price we had paid, shown on the receipt, was evident to me that we had paid for breakfast and should have been evident to him. He challenged me to find our email confirmation. I was too upset to argue further at that point. When I had composed myself, I found our confirmation email clearly stating we had booked and paid for room and breakfast. All he said was "I'll change it then" - no apology. Our entire trip was clouded by this rude and insulting behaviour. We didn't feel welcome in the hotel and certainly didn't want to relax in their bar or dine in the restaurant. The reason we did not complain at the time was because he is the owner, our stay could have been made unpleasant. We did inform them on our departure. Our room was comfortable and other staff courteous.

Haddon House Hotel is a wonderful friendly place. Convenient to the heart of West Bay. The quality of food is second to none. And the rooms clean tidy and bright. The bathroom is luxurious. The only bad thing was the macerator from the next door room that was quite noisy in the night.

Very welcoming check in and very friendly staff the hotel was very dated in its looks we have stayed in hotels recently that offered much better facilities in the rooms for a lot less money ,had a low noise in the room which stopped at 2.40 don’t know why but this stopped us sleeping until this time,this spoiled the experience for us as all you get for your room rate should be a good nights sleep as breakfast is not included with the room ,breakfast was very good but not cheap at £35.00 for two .

Delightful family run Hotel, excellent friendly staff. Fabulous food, fantastic central location in West Bay. Will definitely stay again.

Old English Hotel , quite neat. The room, I was in could do with a bed upgrade.

My second visit, excellent service, very friendly, convenient location, shall return.