Verified traveler
March 4, 2024
We attempted to check in a little bit after 4 PM and were disappointed to learn our room was not ready. After waiting in the bar area for almost an hour we checked in then proceeded to go to dinner. When we got back, we decided to take the sofa bed because my daughter had to be up early to compete the following day. I’m so glad we did because the sofa bed was the most uncomfortable sofa bed I’ve ever slept on. Even as far as sofa beds go, this one was exceptionally terrible. Not to mention that for bedding all we were given was two flat sheets and a fitted sheet. No blanket. We normally stay at the Staybridge up the street, but thought we’d give the Hyatt a chance since it was newer and we heard good things about it. For the price of the suite at the Hyatt (one king bed, and a pullout full), we will be returning to the Staybridge where we’ll have an additional bedroom (with actual beds!), and a second bathroom.