La Quinta Inn & Suites by Wyndham Winnie

The room was nice enough, on par with other motels in this tier, and the members of the front-desk staff were cordial. The atmosphere feels a bit empty and austere. The breakfast was especially austere, a little food on one side of a large room. This motel needs some enlivening.

Dirty bedsheets, I tried to call the front desk about this issue, but the phone does not work. I had to walk down to the front desk asking for replacing the bedsheets. The front desk lady came to replace the bedsheets only, didn't make the bed. We had to make our own beds. When we tried to make some coffee, but the coffee maker does not work either. Issues one after another, it is not a place to stay.

Trouble began with our reservations. We were part of a group reservation and less than a week before leaving we were notified that our reservation was canceled. Actually, anther couple in our group canceled but the communication was terrible. The front desk couldn’t figure out the problem and there was a lot of angst generated trying to resolve the issue. Once at the hotel, check-in was efficient and went smoothly. Initially, the room seemed well appointed, WIFI was “free” but unsecured and we received some unwanted email from a Texas business after using the service. After our first day outing we returned to the room only to learn that service was every other day and all of our towels were still wet from morning showers. The next day we did receive cursory service with new towels and made beds. However, the complimentary coffee, toilet paper, and Kleenex were not replenished. When I went to the front desk the staff was only able to find toilet paper. The shower was okay with a nice soap and shampoo station but the sheet rock was damaged and shabby. Water temp was good and water pressure was a bit low but acceptable. With time, we noticed that the carpet and floors were heavily soiled. The HVAC was functional but noisy enough to waken us with every on-off cycle. About the best things I can say are that the location is good and the next door eatery, Tia Juanita’s Fish Camp, was easily accessible with a great menu, great service, and good food. In contrast, the hotel breakfast was standard fare, not regularly replenished, and mediocre. In summary, the poor service, dirty floors, and the obvious need for many structural repairs will lead us to seek another venue the next time we visit Winnie. It is probably worthwhile checking on availability at the nearby Hampton Inn.

This was one of the dirtiest properties that I've ever stayed in. There's no way that this room had been cleaned up after the previous occupants.

Under beds were dirty, food tasted fair, some equipment was not turned on (waffle griddle)

Very unprofessional. Had to switch room due to smelling like rats lived in the room. A/c didn't work. The unprofessional part you do not speak to minors about credit card information or ask them for the credit card accusing we didn't pay when clearly had 2 forms of receipts. YOU DO NOT TALK TO KIDS THAT WAY FOR ONE AND DONT CAME AT MY KIDS ACCUSING

Yes I loved it I like how it was nice place it also had good service, it also had good breakfast but the thing that I hated was that the keys kept on resetting. Overall it was a great place to stay.

The room was really exceptional. The only problem I had was the dead bugs in the room, they were everywhere. Other than that I loved it.

The room was ok. Nice large fridge to store drinks and snacks. Beds we’re comfortable. The bathroom was disgusting. There was a sticky substance on the counter tops with hair in it. Completely gross. Walls and shower had a film like they haven’t been cleaned in ages.