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Location9.3
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(894)
Positive reviews(862)
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Close to train station(25)
Would stay again(18)
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Negative reviews(32)
80houyouweiqingnian
Superior Queen Room
Stayed in Jun 2026
Family
34 reviews
10/10
Outstanding
Posted on Jul 26, 2026
The hotel was incredibly thoughtful to turn on the AC before my arrival. The high-floor, floor-to-ceiling windows offered an amazing view, with panoramic sights of the park and city. The bathroom was spacious, and the soundproofing was excellent. The location is superb, close to the subway and Hankou Station, and within walking distance of Wuhan Garden Expo Park. The facilities are new, the gym is well-equipped, and getting around is very convenient. I'll definitely be back!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share such a detailed review! We were delighted to learn that you appreciated the floor-to-ceiling windows in your high-floor room, offering panoramic views of the park and city. We ensured a comfortable temperature by turning on the air conditioning in advance, so that every guest could feel the warmth of home from the moment they stepped into their room. The spacious and bright bathroom, the quiet and soundproof environment, and the newly built and comprehensive fitness facilities all contribute to the quality travel experience we strive to create for you. The hotel is conveniently located near the subway and Hankou Station, and within walking distance of the Garden Expo Park, making it easy for both business trips and leisurely city exploration. Your recognition and your expectation of returning is the greatest encouragement to our entire team! We look forward to seeing you again, and will continue to provide you with attentive and thoughtful service. We wish you a pleasant stay and all the best!
Sichubenbo8579
Superior Queen Room
Stayed in Jun 2026
Business traveler
13 reviews
10/10
Outstanding
Posted on Jul 25, 2026
Great location and easy parking. The front desk called in advance to ask about our arrival time and even turned on the air conditioning in the room, which was a welcome relief on a hot summer day.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇我們酒店,並在炎炎夏日裏留下這份暖心的評價!得知您對我們的位置和停車體驗感到滿意,我們十分欣慰。更開心的是,前台小夥伴提前致電確認、為您開啟空調送清涼的小心意,能被您感受到並記在心裏——這正是我們"想您所想,先您一步"服務理念的初衷。酷暑時節,希望您從踏入酒店的第一秒起,就能卸下疲憊、盡享清涼與舒適。您的每一份認可,都是我們全體團隊前行的動力。期待與您再次相遇,願清涼常伴,旅途愉快!
Guest User
Superior Queen Room
Stayed in Jun 2026
Business traveler
15 reviews
10/10
Outstanding
Posted on Jul 17, 2026
Excellent service and very clean facilities. Hope your hotel continues to thrive!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住武漢漢口恆信希爾頓花園酒店(漢口火車站店),並分享此次愉快的入住體驗。得知您對酒店服務、環境衞生及設施整潔度給予認可,我們深感榮幸。您的滿意是對我們工作的莫大鼓勵,也是我們持續提升服務品質的重要動力。感謝您真摯的祝福,我們將繼續秉持嚴謹細緻的服務標準,為每一位賓客提供更加舒適安心的入住體驗,誠摯期待您的再次光臨。
Guest User
Superior Queen Room
Stayed in Feb 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Mar 31, 2026
This trip to Wuhan with my friends was an absolute gem! I have to highly recommend this hotel! Our stay was absolutely perfect. The staff were incredibly attentive, not in a cold or distant way, but genuinely focused on our needs. They were also super enthusiastic about recommending fun and authentic local spots, which saved us so much time and hassle! The location is also fantastic. There's a park right next to the hotel, perfect for morning or evening strolls, and "Red T" is just behind the hotel! You can find everything you need for food, drinks, and entertainment all in one place, no worries at all. I genuinely recommend it to anyone visiting Wuhan.
Original textTranslated by Google
Response from Property: 【金牌管家】24小時管家服務,讓您盡享無憂旅途。看到您這麼用心的分享,我們整個團隊都超開心!!“我能被您“按頭安利”是我們的榮幸呀~您提到的公園散步和"紅T"打卡,確實是咱們酒店的隱藏福利呢!我們的小夥伴最喜歡給客人推薦地道玩法了,能讓您少走冤枉路、多享真快樂,就是咱們最大的成就感!期待下次再來武漢時,能繼續為您服務~到時候給您解鎖更多本地人才知道的小眾去處!您的專屬管家關關致上!
Guest User
Superior 2-bed Room
Stayed in Dec 2025
Business traveler
6 reviews
9.5/10
Amazing
Posted on Jan 28, 2026
The hotel service was excellent, with staff attending to our needs throughout our stay. It really lives up to the Hilton brand name. The location is also great, being very close to both the train station and the airport. The room was spacious and very clean. It's particularly ideal for business travelers. Plus, the breakfast was good too. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店的認可!我們一直致力於為客人提供清潔舒適的居住體驗和豐富美味的自助早餐,讓花園品牌為您的旅途休憩帶來安心。酒店交通便利,地鐵一站路即可抵達漢口火車站;附近步行即可抵達常青公園和紅T街區,為您繁忙的差旅帶來一些放鬆。期待下次繼續為您服務!
Christine Sin
Superior 2-bed Room
Stayed in Dec 2025
Family
11 reviews
9.5/10
Amazing
Posted on Jan 25, 2026
Location is a bit far from the famous pedestrian street but everything else is perfect. The breakfast is excellent with many nice choices. Laundry is available at a small cost. Room is very spacious. Overall is a very nice hotel to stay in.
Response from Property: 感謝您的入住與反饋,也很高興您認可酒店的整體品質!酒店周邊商業相對不算密集,因此環境更為安靜,夜間休息也更加清凈,適合需要良好睡眠和安靜辦公環境的客人。同時,短程出行範圍內仍有商圈和餐飲選擇,前台也可隨時為您提供相關指引。酒店早餐包含熱乾麪、豆皮、麪窩等武漢傳統美食,也有各色新鮮現做的麪包西點供您選擇。再次感謝您的好評,期待您再次光臨,繼續為您帶來舒適、放鬆的入住體驗。
fei.gutierrez
Superior 2-bed Room
Stayed in Feb 2025
Traveling with friends
24 reviews
10/10
Outstanding
Posted on Mar 31, 2025
Excelente hotel. The staff, the room. All was good. Nothing bad to say. I totally recommend to book there
Response from Property: Dear guest, thank you very much for your stay and sharing. We look forward to your visit again and giving us more valuable suggestions and opinions to encourage us to continue to improve. During your stay, if you have any questions, please contact the front desk staff and we will serve you wholeheartedly.
Guest User
Superior Queen Room
Stayed in Dec 2024
Solo traveler
23 reviews
10/10
Outstanding
Posted on Jan 4, 2025
Hotel very clean and up to Hilton standard. Air ventilation surprisingly good considering I came during haze condition.
Response from Property: Dear guest,thank you for your wonderful comments and sharing. Look forward to your visit again, for us to put forward more valuable suggestions and opinions, and promote our continuous improvement. If you have any questions during your stay, please contact the front desk staff and we will be happy to serve you.
Ruediger Felder
King Deluxe Room
Stayed in Aug 2024
Business traveler
31 reviews
10/10
Outstanding
Posted on Sep 27, 2024
Very professionell behavior.
Response from Property: 感謝您的“超棒”好評,是對我們工作的最大認可。酒店地處常青路段,乘車去往漢口火車站和天河國際機場都十分便捷;約10分鐘步程可到達地鐵2號線長港路站,約15分鐘步程可到達地鐵7號線園博園站;萬象城、天街、永旺、宜家薈聚、等商業綜合體同在以15分鐘為半徑的車程範圍內;散步5分鐘可到紅T商業街,便利店、快餐、美食、咖啡店應有盡有。閑暇之餘也可到漢口的萬松園美食街、古德寺、武漢美術館等景點遊覽。入住期間,如有任何需要,請隨時與賓客服務經理聯繫,我們將竭誠為您服務。真誠期待您的再次光臨~
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
8 reviews
10/10
Outstanding
Posted on May 16, 2025
Not bad.
Response from Property: 感謝您的“超棒”好評,是對我們工作的最大認可。酒店地處常青路段,乘車去往漢口火車站和天河國際機場都十分便捷;約10分鐘步程可到達地鐵2號線長港路站,約15分鐘步程可到達地鐵7號線園博園站;萬象城、天街、永旺、宜家薈聚、等商業綜合體同在以15分鐘為半徑的車程範圍內;散步5分鐘可到紅T商業街,便利店、快餐、美食、咖啡店應有盡有。入住期間,如有任何需要,請隨時與賓客服務經理聯繫,我們將竭誠為您服務。真誠期待您的再次光臨~
core1989
Superior Queen Room
Stayed in Apr 2025
Family
13 reviews
10/10
Outstanding
Posted on May 6, 2025
I was quite worried when I saw all kinds of negative reviews when I booked. Although it is not as luxurious as ordinary Hilton, the overall feeling is very good. It is worth the price during the May Day holiday. The cost performance is very high! The decoration of the room is not as old as the comments say. The room is also cleaned very cleanly. The front desk lady is also very enthusiastic. She patiently introduced nearby food and drinks. Very good! Our order does not include breakfast. We spent 50 yuan to buy breakfast separately. There are not many varieties, but the taste is okay. It is worth the price. Of course, there are a few shortcomings, such as the washbasin in the bathroom drains slowly, and the refrigerator seems to be lower than the room temperature... I hope it can be improved
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and taking the time to share such a meticulous and warm stay experience! We are honored and pleased to see that you had concerns when booking, but finally gained a satisfactory stay experience. We are very encouraged by your recognition of the hotel's cost-effectiveness, room environment, front desk service, and affirmation of breakfast. It is our honor to add beautiful memories to your May Day holiday! Regarding the problems you mentioned about the slow drainage of the washbasin in the bathroom and the abnormal refrigeration of the refrigerator, we have arranged the engineering department to inspect and debug as soon as possible, and will conduct a comprehensive investigation of the facilities in the whole store to prevent such situations from happening again. Your suggestions are the driving force for our progress, and we will continue to optimize the service details, enrich the breakfast variety, and improve the quality. Thank you again for your support and tolerance, and look forward to continuing to bring you a more perfect stay experience in the future! During your stay, if you have any questions, please contact the front desk staff, and we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Apr 22, 2025
Very good, the health service is good in all aspects. The transportation is also OK, the price is also satisfactory during the exhibition, I will stay here next time, it is a good hotel
Original textTranslated by Google
Response from Property: Dear guest, thank you for your excellent comments and sharing, and we look forward to your visit again. The hotel is located in Changqing Road, and it is very convenient to get to Hankou Railway Station and Tianhe International Airport by car; it is about a 10-minute walk to Changgang Road Station of Metro Line 2, and about a 15-minute walk to Yuanboyuan Station of Metro Line 7; Mixc, Tianjie, AEON, IKEA Huiju, and other commercial complexes are all within a 15-minute radius of driving; a 5-minute walk to Hong T Commercial Street, where convenience stores, fast food, food, and coffee shops are all available. In your spare time, you can also visit Hankou's Wansongyuan Food Street, Gude Temple, Wuhan Art Museum and other attractions. During your stay, if you have any needs, please feel free to contact the guest service manager, and we will serve you wholeheartedly. Sincerely look forward to your visit again~
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Business traveler
2 reviews
10/10
Outstanding
Posted on Jan 16, 2025
The room facilities are good and clean. July carry at the front desk provided good service. I will come again next time.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. Thank you for your recognition and praise of the service of the hotel front desk staff, which is also the motivation for us as service staff. Sincerely look forward to your visit again~
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Business traveler
1 reviews
10/10
Outstanding
Posted on Dec 30, 2024
The hotel is very close to Hankou Station, just 3 stops away. It was my first time staying at this Hilton Garden Inn. The front desk helped me upgrade to a city view room for free. The view was wider and the room was warm and comfortable. The breakfast was rich in variety. The noodle-cooking lady was very enthusiastic. There were special snacks such as noodle nest and bean skin. I recommend it 😁
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for giving us a thumbs up, especially the enthusiastic breakfast lady who was named and praised. She was very happy, which is also the driving force for our service staff. The hotel is located next to Changqing Park, and it takes only 13 minutes to walk to Changgang Road Station on Metro Line 2. The station is only one stop away from Hankou Railway Station. It is very convenient for guests traveling by high-speed rail to enter the station smoothly. Thank you again for your praise and sharing, and look forward to your visit again~
Guest User
Superior Queen Room
Stayed in Oct 2024
Couple
5 reviews
10/10
Outstanding
Posted on Dec 5, 2024
The room is very quiet and the location is only two kilometers away from Hankou Railway Station. It is very convenient. There are many hot dry noodles for breakfast around. I look forward to staying here again next time I go to Wuhan.
Original textTranslated by Google
Response from Property: Thank you for your "excellent" praise, which is the greatest recognition of our work. The hotel is located in Changqing Road, and it is very convenient to go to Hankou Railway Station and Tianhe International Airport by car; it is about a 10-minute walk to Changgang Road Station of Metro Line 2, and about a 15-minute walk to Yuanboyuan Station of Metro Line 7; Mixc, Tianjie, AEON, IKEA Huiju, and other commercial complexes are all within a 15-minute radius of driving; a 5-minute walk to Hong T Commercial Street, where convenience stores, fast food, food, and coffee shops are all available. In your spare time, you can also visit Hankou's Wansongyuan Food Street, Gude Temple, Wuhan Art Museum and other attractions. During your stay, if you have any needs, please feel free to contact the guest service manager, and we will serve you wholeheartedly. Sincerely look forward to your visit again~