Hampton by Hilton Wuhan Tianhe Airport East

Hampton by Hilton Wuhan Tianhe Airport East Reviews

Hampton by Hilton Wuhan Tianhe Airport East

No.190 Julong Avenue, Wuhan, ChinaView Hotel Details
Hampton by Hilton Wuhan Tianhe Airport East
Hampton by Hilton Wuhan Tianhe Airport EastHampton by Hilton Wuhan Tianhe Airport EastHampton by Hilton Wuhan Tianhe Airport East
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Hampton by Hilton Wuhan Tianhe Airport East Guest Reviews

4.9/5
Outstanding
5274 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(5274)
Positive reviews(5218)
Reviews with photos/video(443)
Friendly front desk staff(1778)
Delicious breakfast(1222)
Easy to get around(1214)
Close to airport(813)
Offers pick-up/drop-offs(628)
Good views(116)
Delicious buffet(111)
Awesome gym(59)
Negative reviews(48)
Man
Cozy Room (2 beds)
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Mar 25, 2024
Good location, one stone away from a MRT entrance; Staff are friendly and helpful, always helping me call a taxi ; Variety of fresh food for free breakfast;
Response from Property: It must be a special fate that we met at the Hampton by Hilton Wuhan Tianhe Airport East. Qin Qin must be a lovely person with such thoughtful comments and beautiful pictures. Huan Xiaopeng is already looking forward to our next encounter! The sky is blue and waiting for misty rain, I have been waiting for you! ---Waiting for your happy little friend!
GaryNYHK
Cozy Double Room
Stayed in Feb 2024
Business travelers
20 review
4.2/5
Very Good
Posted on Feb 13, 2024
Location is great, only 2 stations away from the airport. The breakfast is attractive as well. But the ventilation system is too bad, with strong odour from the pipeline in the bathroom. This problem shall be solved in order the main the quality of the Hampton brand and service, as this is the only Hampton which has this odour issue based on my experiences in China…
Response from Property: Dear friend, we are very sorry for the bad experience you had during your stay. We deeply apologize! We will take the issues you have raised seriously and actively provide feedback to relevant departments. If you come here again next time, we hope you can book this hotel again and give us a chance to apologize in person. Huan Xiaopeng will work even harder in the future to provide high-quality service and hardware experience for all guests. We hope to have the opportunity for you to stay at the hotel again and test our growth.
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 12, 2024
Clean, comfortable bed. Great location to the airport, around 20 mins driving. And lots of restaurants around.
Guest User
Cozy Double Room
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Room is spacious. They have drop off to airport ar early morning. Overall good service and very cleanbroom
Bradley.16
Cozy Double Room
Stayed in Feb 2024
Family
15 review
4.7/5
Amazing
Posted on Feb 20, 2024
A brilliant hotel with friendly staff. We had a long layover in Wuhan and a quick call to the hotel to explain that we would like to check in early was all it took. They allowed us to check in early and were quick to help us with our luggage. The rooms are clean and well appointed. I would definitely recommend this hotel.
Response from Property: Dear friend! Thank you very much for your affirmation and recognition. We were unable to receive your full rating. It is regrettable, but it is also an encouragement, indicating that we still have better room for improvement. we will work even harder in the future to provide high-quality service and hardware experience for all guests. We hope to have the opportunity for you to stay at the hotel again and test our growth.
Jiaxin
Cozy Double Room
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Excellent stay — room was clean, check-in was efficient, and the amenities like airport drop-off are well thought out. Special thanks to Ms Zhang for the great service.
Guest User
Cozy Room (2 beds)
Stayed in Sep 2023
Business travelers
20 review
4.0/5
Very Good
Posted on Dec 19, 2023
All okay, nothing special but it was okay for a short stay. I would stay again
Guest User
Superior Room (2 beds)
Stayed in May 2023
Other
7 review
5.0/5
Outstanding
Posted on May 20, 2023
Fast and excellent service! Left my hotel card in the room and they were quickly able to provide me a second card! Would visit again!
Response from Property: Dear friend, thank you for choosing the Wuhan Tianhe Airport East Hilton Huanpeng Hotel. I have received such high praise from you, which is truly a pleasant experience. However, I will not stop and work even harder, so that you can see a better side of us when you return home next time—— Positive and upward cheerful friends
Michele87
Cozy Double Room
Stayed in Jan 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Feb 11, 2024
Convenient hotel to catch early flight.
MacielJunior
Cozy Room (2 beds)
Stayed in Jul 2023
Business travelers
9 review
4.5/5
Great
Posted on Aug 28, 2023
Nice Hotel , need a little car but confortável for a night of sleep
Response from Property: Dear guest, hello. Thank you very much for your evaluation of our hotel. Our hotel is located near the airport and provides designated pick-up and drop off services. The pick-up time is 5:00 6:00 7:00 8:00, and the pick-up time is 22:00 23:00 24:00 01:00. Transportation is also very convenient. Your satisfaction is our responsibility and honor. Our hotel is committed to providing excellent service to our guests, and your arrival and affirmation are the driving force and direction of our continuous progress, We sincerely look forward to your visit again.——积极向上的欢小朋
Andy Pedersen
Cozy Double Room
Stayed in Nov 2023
Business travelers
29 review
4.7/5
Amazing
Posted on Dec 1, 2023
Great clean hotel near the airport.
Anonymous User
Cozy Double Room
Stayed in Jan 2023
Business travelers
47 review
4.5/5
Great
Posted on Jan 12, 2023
Stayed here before an early flight. Service was good and staff were firendly. Free shuttle bus in the morning and breakfast box was added bonus
Guest User
Cozy Double Room
Stayed in Aug 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2022
Nice, clean hotel. The room was comfortable. The staff during my stay were freindly, but limited with English skills. I still managed to get all the information I needed. It is not too far from the airport. The breakfast was really nice with both Chinese and Western dishes to choose from along with a wide variety of drinks. The food was freshly cooked and prepared with cooks on duty. When I was there they said the last airport shuttle bus departed at 8am. I feel like it should run throughout the day or at least up until check-out time.
Guest User
Cozy Double Room
Stayed in Nov 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Nov 17, 2023
goodd
Guest User
Cozy Double Room
Stayed in May 2023
Couples
28 review
5.0/5
Outstanding
Posted on May 20, 2023
Very good