Vienna International Hotel (Wuxi East High-speed Railway Station) Guest Reviews
4.8/5
Excellent
609 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(609)
Positive reviews(602)
Reviews with photos/video(308)
Friendly front desk staff(118)
Classy environment(60)
Easy to get around(41)
Delicious breakfast(34)
Awesome amenities(27)
Convenient parking(25)
Would stay again(24)
Close to train station(17)
Negative reviews(7)
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 11, 2024
Good location, good hotel. I stay there every trip to Wuxi. The price is very acceptable.
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Havaei
Standard Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Great
Response from Property: 非常感謝你的肯定,每一個細節的關注都是我們前進的動力,期待你的下一次光臨。
RAHIM SADRUDINBHAI
Superior Queen Room
Stayed in May 2024
Business travelers
15 review
3.0/5
Posted on Jun 1, 2024
Very bad staff at breakfast, also very low quality breakfast. Not recommended for vegetarian travelers.
Response from Property: Hello, distinguished guests! Thank you very much for choosing Vienna International Hotel 5.0 flagship store! We apologize for not being satisfied with your stay. I hope to have more communication and exchanges with you and give us more valuable suggestions. We will do every service link carefully and live up to your high hopes for the hotel! I hope the flagship store of Vienna International Hotel 5.0 can become your home in Wuxi! We sincerely look forward to your coming again! thank you ^_^
Reshad
2-bed Room With View
Stayed in Nov 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Nov 6, 2024
The Location is nice and the rooms are clean
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Afshin Elahi
Standard Queen Room
Stayed in Sep 2024
Business travelers
13 review
4.5/5
Great
Posted on Sep 17, 2024
Location is great and rooms are clean
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Hamza
Business 2-bed Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 21, 2024
Hotel has good vibes and over all hotel was very nice
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
FRANS
Business 2-bed Room
Stayed in Sep 2024
Family
7 review
4.0/5
Very Good
Posted on Sep 27, 2024
Great location!!
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Everything is super. I chose it taking into account the proximity to the high-speed railway station.
Original TextTranslated by Google
Response from Property: [15 minutes' walk from Wuxi High-speed Railway East Station] [10 minutes' walk from Yingyue Lake Jiulicang Commercial Street] [100 meters from Yingbin Square Station of Metro Line 2] Thank you very much for your support and recognition in all aspects. Everything we have done only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
Mutourenamuyouzhongguo🇨🇳
Standard Queen Room
Stayed in Nov 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The service provided by Xiao Ran at the front desk was great and enthusiastic. The hotel breakfast was also good. It is convenient for travel. It is next to Wuxi East Station. The room is very clean. It is a very good experience. I will consider it again next time. 🤔
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for choosing Vienna International Hotel 5.0 Flagship Store. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoran's service. We look forward to your and your family's stay again! I wish you all the best and happiness every day~~
RuaruaLuang
Standard Queen Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 10, 2024
Good service. Worth staying. Xiao Shang and Xiao Ran at the front desk checked in quickly. The hygiene is OK. It was newly opened in 2024. The things are very new. There is no odor in the room. The facilities are complete. The breakfast is relatively simple, with a coffee machine, and it is full.
Original TextTranslated by Google
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】 非常感謝您對酒店的支持和各方面的認可,看您入住的是酒店無窗標準大床房,下次入住可以體驗一下酒店的商務大床哦~您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣。祝:一切順利~~~
Shanghe
Superior Queen Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I participated in the Wanshan Lake Marathon on the 10th. Considering that the hotel is a five-minute walk from the starting point, I booked Vienna. The whole stay experience was very good. The room was clean, and the front desk receptionists Xiaoshang and Xiaoran had a good service attitude. Because of the marathon, the hotel breakfast was early at 6 o'clock, and the check-out time was extended to 2:30 pm, which was very considerate. I will continue to choose Vienna for the competition next year.
Original TextTranslated by Google
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,維也納國際酒店5.0旗艦店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
First of all, I would like to give special praise to the front desk staff, Xiao Shang and Xiao Ran. They are not only friendly, but also very efficient in handling affairs. Both check-in and check-out procedures are handled very quickly and professionally. They were able to patiently answer some small problems I encountered during my stay and provide timely help, which made me feel the warmth of home.
Secondly, the location of the hotel is also a highlight. It is close to Wuxi East Station, and the transportation is very convenient. It is very convenient to take the train to other cities or travel within the city. There are also many dining options around. Whether you want to taste local specialties or find a fast fast food restaurant, you can easily find a satisfactory option.
The room is clean and tidy, with complete facilities, especially the bedding is very comfortable, providing me with a good rest environment. In addition, the hotel also provides free Wi-Fi service, which is a very practical benefit for travelers who need to work remotely.
In short, this stay at Vienna International Hotel Wuxi East Station was very pleasant, and I was very satisfied with its service quality and location. If I have the opportunity to come to Wuxi again, I will definitely choose this place as my foothold. At the same time, I am also very willing to recommend this hotel to my friends.
Original TextTranslated by Google
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,維也納國際酒店5.0旗艦店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Queen Room With Lake View
Stayed in Nov 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is spacious and bright, with complete and attentive facilities, including a fogged glass switch in the bathroom, a small hanger for towels and clothes, and a magnifying makeup mirror. The bed and pillows are moderately soft and hard, and the linens are clean and loose. Because there are many people attending the horse race, they provide free breakfast. It is said that they start preparing at 2 o'clock and start eating at 6 o'clock, and they also give small snacks! After the race, you can check out for free until 15 o'clock, so you can have a good rest and tidy up. In short, I will stay here again when I come to Xishan for the horse race next year. It is very close to Wuxi East High-speed Railway Station and the stadium, and it is suitable for eating and sightseeing around! Great! Great!
Original TextTranslated by Google
6/9
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在維也納國際酒店5.0旗艦店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!
Yangtuotuotuo
Superior Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Accompanying my wife to participate in the Xishan Wanshan Lake Marathon, the hotel is in a great location, no more than 600 meters from the marathon start and finish, and the room is well chosen so you can basically watch the runners cross the finish line from the room. Back to the point, the hotel is very new, the facilities and environment are very good, I booked for two days, and the front desk Xiao Chen learned that I was here to run the marathon, so he specially sent breakfast for two people and extended the check-out time to 2:30 pm the next day. The thoughtful service deserves praise
Original TextTranslated by Google
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在維也納國際酒店5.0旗艦店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!
Guest User
Business 2-bed Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The room is clean and tidy, the waiter cleans it, the front desk Xiaoshang has good service, and the check-in is fast. It is worth recommending