To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1845)
Positive reviews(1755)
Reviews with photos/video(480)
Delicious breakfast(253)
Relaxing hot springs(236)
Large rooms(211)
Close to scenic area(162)
Perfect for kids(71)
Delicious buffet(43)
Negative reviews(90)
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I always stay here when I go to Wuyishan. The hot springs are so nice. I enjoy the breakfast buffet. Five minute DiDi to the national park.
Response from Property: Thank you for your beautiful comment. May you be gentle and kind throughout your life, never give up love and be free, with countless flowers and romance... All of us at Wyndham are looking forward to seeing you again!
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Anonymous User
Parent-child Themed Room
Stayed in Mar 2024
Family
9 review
4.2/5
Very Good
Posted on Mar 22, 2024
Great stay for families in Wuyishan mountains. Amenities are good with swimming pool and hot springs, with breakfast provided if you opt in
Response from Property: Different places, different scenery, different things, let us feel different life... Wyndham Garden Hotel has been looking for a beautiful encounter in the travel, to accompany us to experience a unique memory... I am very honored to meet you, and I am very happy to accompany you in Wuyishan City to have such a warm memory. Dear master, remember to come home often~
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Jepts
Superior Room (2 beds)
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very good location which is about 1.5 km from south entrance to Wuyishan park and Impressions Dahongpao theatre. We actually walked to there. There’s a MacDonald across the main road opposite the hotel. We came to the hotel from Wuyishan North Station and went to Nanping Station on departure. The hotel is equidistant from both stations. Hotel staff were friendly & helpful. Breakfast was adequate. We also enjoyed their buffet dinner which had a wide spread of Chinese & Western menu, plus a sashimi & sushi counter. Overall, value for money and a pleasant stay.
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Response from Property: 感謝您的評價,流水不因時而阻,真心不因遠而疏,人生本是一段路程,有緣才能有相遇。我們以安心、用心、貼心為服務宗旨,很榮幸能為您旅途增添温馨以及舒適。期待與您的下次相遇,祝您生活愉快!
Almu 183
Deluxe Double Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
We’re a western couple and thought the hotel was fantastic, very clean, amazing beds, lovely rooms and reasonable price. The hot springs were lovely after a day of hiking and the buffet breakfast is really worth having. We’d definitely stay again and recommend to anyone staying close to the national park. Thank you
Response from Property: 温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷,正因為有您這樣的客人,我們才會成長的更好,感謝您的5分好評,祝您快樂每一天!
Katharina
Superior Room (2 beds)
Stayed in Dec 2023
Couples
18 review
3.5/5
Posted on Jan 3, 2024
The stay in this hotel was quite pleasant, especially the breakfast was delicious. Unfortunately there was no spa, sauna and massage as described, which was a bit annoying.
Response from Property: Dear guest, we are sorry to hear that there were some areas of dissatisfaction during your stay. We strive to provide a comprehensive range of services, but it is clear that some details of this stay did not meet your expectations. Regarding breakfast, we have always been committed to providing delicious and plentiful meals, and are pleased to hear your praise for this. Regarding the lack of spa, sauna, and massage services, this is due to a transition in service providers and will be reopened in the near futDear guest, we are sorry to hear that there were some areas of dissatisfaction during your stay. We strive to provide a comprehensive range of services, but it is clear that some details of this stay did not meet your expectations. Regarding breakfast, we have always been committed to providing delicious and plentiful meals, and are pleased to hear your praise for this. Regarding the lack of spa, sauna, and massage services, this is due to a transition in service providers and will be reopened in the near future. We hope you will have the opportunity to visit us again next time, and we will do our utmost to meet your expectations. Wishing you a happy life!ure. We hope you will have the opportunity to visit us again next time, and we will do our utmost to meet your expectations. Wishing you a happy life!
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T.Mahmood01
Deluxe Double Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The location of the hotel is really great. The room was clean and with all the amenities. The breakfast menu was quite global with many options. Great place for foreigners to stay. Staff was not very well proficient in english but still very helping.
Response from Property: "After we said goodbye, we were very happy together. We are so lucky to have such a good review!" Hui Changhui thanked the host for the good review. Wyndham Garden was so moved! I believe that every encounter in life is difficult. I am glad that I can still bring you beautiful memories after separation. Wyndham Garden loves you coming, and we love having you come again~
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Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 31, 2024
The hotel room is very large good place
Response from Property: 春林花多媚,春陽意多暖,春風復多情,感謝在茫茫人海中不負遇見,期待和您的下一次相遇!
David SKS
Deluxe Room (2 beds)
Stayed in Aug 2023
Business travelers
10 review
1.5/5
Posted on Aug 29, 2023
Low quality hotel No staff speaks english. The hotel smells the common areas no AC. Breakfast small variety of fresh fruits and vegetables
Service level low.
Response from Property: 歲月正好,在忙碌交織的日子裏,因您的到來而美麗,感謝您在眾多酒店之中選擇武夷山温德姆花園酒店來享受武夷山之旅,沒能得給您個好的入住體驗,我們深感抱歉,您遇到的這些問題如果當時反饋給前台,前台人員會及時聯繫人員給您解決的哈,您這次遇到的問題我們會反饋給我們領導並及時做出整改,期待您下次入住我們酒店不會讓您再次遇到同樣的事,同時感謝您對酒店服務人員的認可,祝您生活愉快,幸福美滿。
Guest User
Deluxe Double Room
Stayed in Feb 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 18, 2023
Nice Hotel, Nice breakfast, we will comeback next time.
Response from Property: 每一份喜愛,都是來自心靈深處的微笑和感動,能讓您滿意和幸福,是我們的心願,我們會繼續努力做到更好,感謝您的支持!
Kok Wah
Superior Room (2 beds)
Stayed in May 2022
Solo travelers
23 review
4.7/5
Amazing
Posted on May 4, 2022
The staffs are helpful, professional and very service oriented. I would like to specially thanks Miss Wen (溫女士) for her very helpful service in arrangement for guest problem with travel and health code issue and other services. She has shown extra miles of service beyond expectation of the guest experience.
Response from Property: 水中的月光,靜靜,倒影了歲月的旖旎;岸邊的垂柳,悄悄,婉約了柔美的心情;飄搖的水草,默默,搖曳了風的微笑。旅途中,靜靜面對風的憂傷,雨的惆悵;思念中,靜靜面對月的遙遠,夜的寂寞;然後匯聚成一首婉約的詞,一副柔美的畫,一卷深情的書。
Piaoliangdeyuncai
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
9 review
3.2/5
Posted on Dec 3, 2024
I came here to relax and take a bath after climbing the mountain, but I was very disappointed. The room is large and has a balcony where I can hang clothes. The hot spring hotel is not worthy of its name. The four hot spring pools surrounding the swimming pool are simple and have poor facilities. The hotel is two houses across the road. The air conditioning is unstable and the air is not good when the air conditioning is turned on. It feels that the air blown out by the air conditioning is very dusty. I had to turn off the air conditioning and it was comfortable.
There are few varieties of food for dinner, and the quality is not good. It can only fill the stomach. It is not a gourmet.
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Menghuanjiejie
Superior Room (2 beds)
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The room is clean and tidy. The staff are very enthusiastic, especially Miss Zhang at the front desk. She is very enthusiastic and helped to change rooms and book a special car to the scenic spot. She deserves praise. The hotel breakfast is very rich.
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Nov 9, 2024
The beautiful lady Manli at the front desk gave us a warm welcome and upgraded our room for free. Extra large room, Chinese mahogany style, super clean bedding, free snack bar, 4 bottles of mineral water per day is enough, and a large fruit plate was given on the last day before departure. What must be praised is the hot spring♨️. There is a swimming pool downstairs. It is not cold in November. There are 6 hot spring pools around the swimming pool, which are real hot springs. Lifeguards patrol the pool from morning to night, enthusiastically helping to adjust the hot spring water temperature. After climbing the mountain one day, taking a hot spring bath was very relaxing. The breakfast is average, the noodle stall is good, and the Fujian fish balls are special.
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Original TextTranslated by Google
Response from Property: 好景難遇,如你一般。謝謝您對温德姆花園的無比喜歡與厚愛,在未來的日子裏,温德姆花園會積極向上,服務好每一位到店的賓客,給每一位朋友都帶來快樂,讓他們吃的滿意,住的舒適,也期待您的再次光臨呢~
Zuimeidexingqidaisn
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
57 review
3.0/5
Posted on Oct 18, 2024
Facilities: three points
Hygiene: three points
Environment: four points
Service: Two points! This time it was a rather disappointing experience. The front desk service was not very dedicated. We stayed for two nights. The cleaners did not clean well, there were not many waiters, and the breakfast quality was relatively low. It is better to stay in the swimming pool and hot spring! However, yesterday when I was swimming in the swimming pool at about 5 o'clock, the waiter did not inform the swimmers or guests who were soaking in the hot springs that a pest control company came to spray pesticides. The smell was so strong that everyone had to leave the scene and go back to their rooms 😂
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6/12
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來!
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Nov 7, 2024
Very satisfied, the breakfast is varied and delicious.
The overall service of the hotel is good. It is a 15-minute walk from Wuyishan Scenic Area. The hotel can send guests to the scenic area for free twice a day (8:30 and 9:30 in the morning)
Original TextTranslated by Google
Response from Property: 四海八荒,千秋萬世,我衹相信您。從此以後,温德姆花園什麼都不等了,就等綠燈等雨停等您再來…