Tianyou Business Hotel Reviews
Tianyou Business Hotel
No.27 Lianglishan Road, Wuyuan, ChinaView Hotel Details
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1 night
Tianyou Business Hotel Guest Reviews
4.5/5
Great
3263 Reviews
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(3263)
Positive reviews(3216)
Reviews with photos/video(364)
Delicious breakfast(199)
Convenient for shopping(156)
Friendly front desk staff(153)
Offers pick-up/drop-offs(140)
Convenient parking(125)
Near shopping area(111)
Good air conditioning(64)
Negative reviews(47)
Cltan8520
Discount Standard Room
Stayed in Nov 2023
Friends
10 Reviews
Posted on Dec 6, 2023
Staff is good. Cleanliness is moderate .
Response from Property: Dear customer: Hello! Thank you for your review. We take your suggestions very seriously and have arranged staff to make corrections. I hope you will be satisfied with your next stay. Thank you for your visit!
Guest User
Business Double Room
Stayed in Sep 2023
Friends
8 Reviews
Outstanding
Posted on Sep 19, 2023
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Response from Property: Dear guest, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers are in trouble and need help, the opportunity to move customers comes." The service brand of "family love" has remained unchanged for many years. Because of your recognition and encouragement, We will pass it on to all employees, this is our greatest reward, and we will work harder! welcome next time
lj5838
Discount Standard Room
Stayed in Apr 2024
Friends
38 Reviews
Posted on Apr 24, 2024
The location of the hotel is pretty good, in the center of the county, next to the open-air paid parking lot, which is paid by the hotel. There are many places to eat not far away, including an old restaurant that has been open for 15 years. The price is cheap and the food is delicious. The special price room I booked is next to the breakfast room on the 2nd floor. I had to pay an extra 20 yuan to upgrade to the 6th floor, otherwise it would be extremely noisy in the morning.
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Guest User
Discount Standard Room
Stayed in Feb 2024
Friends
2 Reviews
Outstanding
Posted on Feb 25, 2024
The location of the hotel is convenient for transportation. The restaurant next to it is convenient for eating. The local food is delicious. We just happened to encounter the local dragon dance and it was lively.
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Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. Thank you for your encouragement and support of our work! Sincerely look forward to your visit again!
Guest User
Discount Standard Room
Stayed in Nov 2023
Couples
28 Reviews
Very Good
Posted on Nov 17, 2023
Good hotel. Some of the facilities are a bit outdated, but okay for the price. Unfortunately there is a lot of crowd at breakfast and there is not much variety. The possibility of using the washing machine is also positive.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Business Standard Room
Stayed in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 21, 2024
It’s been raining these days and the weather is bad. There are some at the front desk of the hotel that you can borrow.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Tianyou Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best. , making your trip to Wuyuan relaxed, pleasant and smooth. We look forward to your visit again and experience the different style. wish all the best
Ayuanyaochibao
Business Double Room
Stayed in Apr 2024
Friends
3 Reviews
Outstanding
Posted on Apr 21, 2024
The supermarket opposite the hotel is convenient for shopping and the restaurant next to it is delicious😋
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Tianyou Hotel! Thank you even more for your generous praise and strong recommendation! It’s so much love that it’s hard to leave Tianyou. Tianyou Holiday Hotel is your most beautiful and warmest home in Wuyuan. Remember to come back often when you have time!
Guest User
Business Standard Room
Stayed in Apr 2024
Solo travelers
57 Reviews
Outstanding
Posted on Apr 26, 2024
The room facilities are average, parking is inconvenient, the breakfast needs to be removed, and I also ate breakfast. There is nothing to eat at all. There are quite a lot of late-night snacks here at night. Opposite is a large vegetable market where you can buy fresh vegetables.
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Guest User
Business Standard Room
Stayed in Apr 2024
Friends
4 Reviews
Posted on Apr 21, 2024
Tianyou Hotel is in a good location, in the business center of the county. Hygiene is okay. The degree of automation is high and the indoor area is less than 20 square meters. Generally, it's okay to live there. Carpets are actually not necessary. There are many businesses around, and it is very close to the food street. There are free taxis.
Original TextTranslated by Google
Response from Property: Thank you for coming. The standard room area is 25 square meters. There is an introduction on the page. Your satisfaction is our greatest gratification and greatest reward. The store will work harder to do a better job! The quality and service are also excellent. We will protect your outdoor activities and add safety and happiness to your outdoor activities. We will definitely live up to your expectations! Welcome to visit again !
Guest User
Parent-child Family Room
Stayed in Apr 2024
Friends
2 Reviews
Outstanding
Posted on Apr 19, 2024
There is a bus next to the hotel, which is convenient. The service is good and the price is affordable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled in our employees the pursuit of excellence in service, so that guests can truly feel like they are at home. We will continue to sum up our experience and keep working hard. We look forward to welcoming you again go home!
Guest User
Business Double Room
Stayed in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 19, 2024
The hotel is located in the center of the county, which is convenient for traveling. There is a bus stop next to it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Tianyou Hotel! Thank you even more for your generous praise and strong recommendation! It’s so much love that it’s hard to leave Tianyou. Tianyou Holiday Hotel is your most beautiful and warmest home in Wuyuan. Remember to come back often when you have time!
Guest User
Business Double Room
Stayed in Apr 2024
Friends
2 Reviews
Outstanding
Posted on Apr 18, 2024
There are restaurants and snacks nearby, with a wide range of choices. They are located in the center of the city, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled in our employees the pursuit of excellence in service, so that guests can truly feel like they are at home. We will continue to sum up our experience and keep working hard. We look forward to welcoming you again go home!
Guest User
Discount Standard Room
Stayed in Mar 2024
Couples
4 Reviews
Posted on Mar 31, 2024
1. Dirty, very, very dirty. There is only one feeling in the front lobby, rooms, and restaurants, that is, they are dirty. Everything is greasy. It feels like they have not been cleaned in several years. The bathrooms are all moldy and black. I don’t know what kind of disgusting glue is stuck on the toilet and the kitchen. The tablecloth was so dirty that I didn't even want to touch it.
2. Broken, very, very broken. The shower rod in the bathroom fell off and no one took care of it. I had to fix it myself, otherwise I wouldn’t be able to take a shower.
3. Poor, the service is very poor. The pick-up and drop-off service was promised, but when I arrived at the site, they said it was no longer available because the driver was not on site, so don't count on it.
4. Expensive and very, very poor value for money. Booking this hotel on Ctrip is a trap, it is more than 100 yuan more expensive than on site or other platforms.
5. It’s noisy. There are shops nearby, and the speakers don’t stop until 9:30 pm. It’s noisy.
6. The breakfast was poor, poor, poor, with few items and unpalatable.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at Tianyou and sharing your stay experience. The hotel will perform regular maintenance on the rooms and other facilities and improve every detail to provide you with a perfect stay. If you choose to travel during the peak season, the price will definitely be higher than usual. Our website explains that there is only pick-up and no drop-off. We did not receive any comments from you during your stay, otherwise we would have directly changed your room or dealt with it in other ways. You can’t leave a bad review just because we didn’t send you a ride, right? Going out to play is a happy state in itself. If there is a pick-up or drop-off, The station is the icing on the cake. If not, you must make arrangements for transportation in advance! So everything has two sides. If I have high requirements, I suggest you choose a high-end hotel next time or travel less, because nowhere can be as good as your own home, what do you think? I wish you a happy life~
Guest User
Double Room (With Mahjong)
Stayed in Apr 2024
Business travelers
1 Reviews
Outstanding
Posted on Apr 23, 2024
There is a supermarket opposite the hotel, which is convenient for shopping. It’s not bad.
Original TextTranslated by Google
Guest User
Discount Standard Room
Stayed in Sep 2023
Friends
3 Reviews
Posted on Sep 26, 2023
To be fair, the room is really bad, but for more than 100, it is more or less like this. It is an old hotel, and it is only suitable for two nights when traveling. It is very indifferent. I didn't want to give a bad review, but the room is already like this I asked for a few more bottles of water the next day. The front desk was not very happy, but they were given. The only thing that satisfied me was the 2 days. Master Zhou, who chartered the car, had a fair price and a super good attitude. He is a chronic person and is always cheerful. If you need anything, you can really go to him ************ *
Original TextTranslated by Google
6/8
Response from Property: Dear customer friends: Hello! First of all, you can restore what happened. You booked a special room. The front desk upgraded you to a business room that day. After you checked in and entered the room, I did not shirk the dust in some details. I will also ask the aunt to clean it more carefully in the future. What you proposed at that time If you have a problem, we will immediately tell you that we can clean it again in person or change the room. You can't clean it again or change the room. The hotel really doesn't know how to deal with it for you. It will be more satisfactory for you. You can come back the next day. When asked to get water, the front desk did not recognize you during the shift and told you that free mineral water was placed in each room. You said you told me yesterday that you did not need to go into your room, and then the front desk brought you water at that time. You said you wanted to get more, and asked How many bottles do you need? There is an additional charge for free water in the room. Of course, if the hotel stipulates that there should be a charge, the staff will definitely inform the guests, but it should be given as a gift. We should provide the required services and there is no such thing as you said. If you are not happy, it is a two-way choice. If you are not satisfied on the day, we can cancel at any time. If you feel wronged and check in, then giving a bad review will also affect your mood during this trip. I wish you a happy and smooth life~
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