I have stayed many times since the opening, and I feel that the service level is not as good as before! Less than 10 minutes after I went out to the front desk to complete the check-out procedures, I answered the phone call at the front desk and said that I had forgotten to settle the tens of yuan for the meal (the cost is in the online automatic settlement mode), and I asked to add WeChat transfers, no problem. Two days after returning home, the old man found that he could not find his ID card. After many setbacks, he called the store to inquire before telling him to work at the front desk (the old man is not familiar with the business, and the face was not retrieved after checking in), during the stay and after leaving the store. The staff never contacted for this until they called to ask. Then tell you to either get it yourself or pay for it. The payment was paid on arrival. At that time, the address was not recorded, and the courier had to call before the address was recorded, so that the elderly would wait for the call. Let me ask where the enthusiasm and efficiency in asking for accounts have gone. Problems that can be easily solved before leaving the store are so passive afterwards, and there is a big difference in the handling attitudes between matters concerning one's own interests and matters related to the interests of customers! See the big in the small, absolutely bad reviews.
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