Novotel Xian Xixian

Great service and breakfast! This is my second time staying here for a business trip, as I had work to do that day. The front desk staff kindly helped me check in early in the morning and even upgraded my room. I'll definitely stay here again.

Ma Yuting at the front desk has a very in-depth understanding of the hotel and can give suggestions based on my needs. It is exactly what I want. It is worthy of praise. The hotel has such excellent employees, which is also a blessing. The facilities are new, simple and clear, hygienic and beautiful, the mattress is comfortable, and it feels like home. Especially the environment of the room, it is absolutely warm, large and perfect facilities, color matching and materials are very particular. The reason why I have come here many times is that Ma Yuting, the little sister at the front desk, is warm and thoughtful. She also solved the problem between me and Ctrip. Therefore, it is a hotel worth recommending to everyone.

The hotel has a beautiful environment, luxurious decoration, complete facilities, clean and tidy rooms, and warm and polite service staff. Special thanks to Miss Julia at the front desk. She is very considerate and takes the initiative to discover needs and provide help. The breakfast is also very good, with local Shaanxi snacks. You can also wash clothes on the 6th floor, which is very convenient. I will stay here again in the future.