It's within walking distance from Lake Yamanaka, but it's a little far, about 500m away.
When we checked in, they asked for a copy of our driver's license, but they didn't explain anything about the inn. (We found out later that there was a family bath, and they didn't explain anything about breakfast time, etc.)
The staff couldn't speak Japanese at all, and were slow to respond when we asked.
To top it off, they got us the wrong room and guided a new guest into our room.
The facilities are great, but the maintenance is insufficient. For example, the door doesn't close completely. The washlet in the men's bathroom on the first floor is broken.
In the morning, we asked for breakfast 30 minutes early, and they said they were happy, but in the end, only the first coffee came on time. Other than that, it was 20 minutes late.
It's disappointing, even though the price is ridiculously high.
This may be fine for Chinese people, but it's completely unacceptable for Japanese people.
Original TextTranslation provided by Google