Novotel Yangzhou City Centre

The soundproofing in the rooms isn't great, but the staff are really nice. The breakfast selection could definitely be improved to match the high price. It would be amazing if they offered a shuttle service to the airport and high-speed rail station.

Service: Incredibly warm. Amenities: Complete. Environment: Clean and tidy. Hygiene: Spotless. The most commendable aspect is the hotel staff's service; their warmth is truly touching.

The room was clean and the staff at the reception were very friendly. It was convenient to have my luggage delivered to the room, and ordering food was also very quick.

The standard pillows in the room are latex, which are quite comfortable. The hairdryer is a Dyson, and the water pressure is great. The entire room is equipped with smart home features. The only downside is that the standard room size is a bit small, but everything else is good. We even played 'Gan Deng Yan' (a card game) in the restaurant at night. The hotel service is excellent. Satisfied with my second stay.

First time staying at this hotel and I was incredibly impressed with the service; it was a fantastic experience and excellent value for money. The hotel even provided complimentary fruit and a souvenir gift. The breakfast spread was also very rich and varied. I'll definitely be staying here again on my next visit. It's really convenient too, being so close to Slender West Lake, Dongguan Street, and the Grand Canal Museum.

The overall environment exceeded my expectations. The public areas were elegant and grand, and the guest rooms were cozy and comfortable. The cleanliness was impeccable. The front desk service was thoughtful, and check-in was very efficient. Transportation nearby was convenient, making getting around hassle-free. I had a comfortable and peaceful stay, suitable for both travel and relaxation. I truly recommend it to everyone.

From check-in to check-out, the hotel's service was truly excellent. They helped us with our luggage, and since we drove, they even offered to charge our car and wash it, which was really thoughtful. We brought our baby, and they gave her little toys twice – my baby absolutely loved the ladies at the front desk. When we checked out, they even gave us a souvenir! This trip was delightful, and it's my first time ever leaving a hotel a good review! Highly recommend!

Attended a wedding in Yangzhou and chose this hotel. The location is very convenient, the environment is lovely and quiet, and the service was excellent. All the hotel staff were thoughtful and enthusiastic, and breakfast was great too. I even left something behind, and they helped mail it back home, and also gave me a souvenir! All in all, I was extremely satisfied!

The room was clean and tidy, and the service was excellent, especially the enthusiastic butler service who personally escorted me to my room. The food delivery robot was very efficient, and parking was also very convenient.