Guest User
February 18, 2024
I never give negative reviews easily, but I really want to say a few words this time to provide reference for future guests to avoid pitfalls.
This hotel has a Wyndham brand on the surface, but it doesn't live up to the Wyndham brand experience at all.
We booked a room on Ctrip, but because it was during the Spring Festival, we were worried about not having a room, so we called the front desk to inquire. As a result, the front desk's attitude was very bad. Before we could finish speaking, we hung up the phone. Considering that we called for consultation around ten o'clock in the evening, we tolerated it.
It turned out to be even more strange when we went to the hotel. We booked a panoramic twin room. The window of the hotel room faced a very tall brick wall. It was really a panoramic view. The panoramic view of the brick wall also fully reflected the windows. Its function is ventilation. But it was not completely ventilated. The hotel didn't know what kind of inferior decoration materials it used, and the smell was very pungent. We brought children, and the children couldn't stand it at all. We had no choice but to contact the front desk again, and the front desk impatiently changed our room for us. , but the previous problem is still not solved🥺
There was no way we slept with the door open all night.
When we checked out the next day, we reported this problem to the front desk. The front desk staff (a different one) told us that she didn't smell it, but we then asked if any other guests had reported it? She said again that there was some! I'm drunk too😵💫
In short, everyone must avoid pitfalls and pitfalls.
I escaped quickly and forgot to take pictures, but I am absolutely telling the truth. You can go and verify it on the spot, thank you🙏
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