To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(272)
Positive reviews(262)
Reviews with photos/video(138)
Classy environment(87)
Friendly front desk staff(40)
Perfect for kids(25)
Loved the view(25)
Great air circulation(25)
Large rooms(24)
Has rooms for families(9)
Relaxing hot springs(7)
Negative reviews(10)
Guest User
Family Friendly Room - Lake-View (2 beds)
Stayed in Aug 2021
Family
6 review
2.5/5
Posted on Sep 2, 2021
🧹 Hygiene: The sanitation is very poor, the garbage left by the previous residents is not clean, there are a lot of melon seeds, there are also some dry Xiaoqiang, there are snack bags in the tent, and the quilt is stained. The door lock is also broken.
🍃Environment: The hotel lobby is so stingy, it is said that it is a lake view room, the lake view is not good.
🔔Service: The attitude of the young lady at the front desk is OK.
Children who are over 1.2 meters in this hotel cannot purchase additional two-day unlimited children's tickets in the park. The ticket sales in the park indicate that only the other two hotels can. The locals in Qingyuan seem to have 50% off the voucher for adults.
The surf pool and hot spring environment is very good, but the facilities are relatively few. There is only a relatively large surfing pool and a small pool with 3 slides. The water temperature is not cold but warm. There are few big towels in the hot spring area.
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Guest User
Deluxe King Room
Stayed in Jul 2021
Other
1 review
5.0/5
Outstanding
Posted on Aug 9, 2021
🍃Environment: good environment, surrounded by mountains and rivers, it’s so beautiful to see the castle at night
🧹Hygienic: Hygiene details determine success or failure. I give full marks to the hygienic details of this room. It is very clean.
🔔Service: The service at the front desk is also very attentive. If there is a problem, the front desk can handle it as soon as possible. Bring your family next time
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Guest User
Queen Room With Lake View
Stayed in Sep 2021
Friends
16 review
4.0/5
Very Good
Posted on Sep 25, 2021
The room is huge. The balcony has a nice view. The soundproofing is not very good.