Pullman Yueyang Reviews

Very good service from receptionist and amazing environment

Good enough……

The hotel facilities are very user-friendly, the details are well done, and the stay experience is very good. Although the water level of Dongting Lake in front of the door has receded to a far place, the scenery is still great!

The hotel facilities are very good and the scenery is very beautiful. I brought my children to Panda Garden during off-peak hours and stayed at the Pullman Hotel. Since we were from out of town and it happened to be my husband's birthday, I tried to contact the hotel to see if they could decorate it a little. After the manager Winnie knew about it, she helped to arrange the room upgrade and decoration early. On the day of check-in, she also specially arranged for a cake to be delivered to the room. It was really heartwarming and touching. This temporary trip left me with wonderful memories. I recommended the Pullman Hotel to my friends on the same day. If I come to Yueyang again in the future, it will definitely be my first choice! Jennie, the staff at the front desk who checked in, was also very enthusiastic and introduced the surrounding tourist attractions and routes! Let us have a smooth day today!

The hotel is overall clean and tidy, the staff are also very enthusiastic, the service of the brand hotel is trustworthy, especially Nancy's service. The room has a large bathtub with free disposable bathtub bags and bath salts. No code is required to enter and exit. It is worth recommending.

The room is spacious and has a balcony to sit on. The buffet in the evening is good. I ate there two nights in a row but it is not available from Monday to Thursday. The breakfast is also very rich. The hotel service staff are very enthusiastic. It is a good place to stay when visiting Yueyang. If you drive yourself, parking is very convenient, and you don't need to scan the code to enter and exit. It is very convenient for self-driving.

Service: Call in advance to confirm the arrival time before check-in. The front desk service attitude is very good, and the brother who helps with the luggage is also very enthusiastic, which is worth a thumbs up! Hygiene: Clean and comfortable, the lobby is also very clean and comfortable. Facilities: The indoor swimming pool has deep and shallow areas, which the children especially like. The weather was cold when I came this time, so I didn't experience the outdoor swimming pool.

Very satisfied, booked here during the National Day holiday, a little far from the city but very close to the Giant Panda Garden, and the facilities are very new, right by the Dongting Lake, parking, taxis, etc. are very convenient, thumbs up 👍

The service provided by the front desk lady Joan is great. The hotel is very new. Although it is a little far away, the overall hygiene service is ok. I recommend it to friends traveling to Yueyang!

Facilities: A standard resort hotel, with one side facing the vast Dongting Lake and the other side facing the outdoor swimming pool. There are three swimming pools in total, including an outdoor swimming pool connected to some guest rooms on the first floor, an outdoor children's pool, and an indoor swimming pool. All are open in summer, and the children have a lot of fun. This is also the main reason for choosing Pullman this time. Service: Because the child checked in on his birthday, the hotel front desk manager upgraded us to a lake view room for free. The room was decorated with balloon towels and handwritten cards, and a cake was also given. It can be said that it was considerate and meticulous, and the service was full marks. Dining: The breakfast variety is relatively rich, but the powder code variety is a little less, and it is no problem to eat enough. There is also an outdoor barbecue in the evening, and two glasses of craft beer are given when checking in. The dining experience is also very good. Overall, it is very suitable for parent-child vacations in summer. I hope to have the opportunity to try the room type with direct access to the swimming pool next time.

If you want to go to Yueyang to see pandas, I strongly recommend this hotel. The hotel is very close to the Panda Garden, only about ten minutes' drive away. The service provided by the hotel staff Nancy is very good and considerate. The environment of the hotel is also very good, clean and tidy, and you can take pictures anywhere.

Yueyang self-driving tour, very comfortable and enjoyable! Pullman Hotel accommodation experience is super good, the swimming pool is in good condition, tired of playing in the city during the day, you can relax at night, a must-have for summer travel! Thank you Miss Nancy for her enthusiastic and thoughtful service, the hotel environment is good, the facilities are complete, and the breakfast is rich. I look forward to coming again next time!

1. Nice environment and facilities 2. Far from the city center, the surrounding area is desolate. 3. The hotel management is chaotic and does not match the Pullman brand at all: 1. The waiter knocked on the door at 7 o'clock on the first morning of the two days of stay, waking up the whole family. After opening the door, the waiter said that he knocked the wrong way, but did not express any apology 2. After taking a nap, the hotel called again half an hour later to wake me up, and asked if I had checked out and was in the room. The caller was asked to reply what was wrong with the hotel management. The guests who were resting normally were disturbed one after another, and there was no feedback until check-out 3. After check-out, the order was contacted by phone to inform that the room fee was not charged because of the mistake in the order, and asked to add WeChat to send a QR code to pay the room fee 4. Since WeChat was added, I complained about the situation described above. This time I received an apology call and asked to provide an address to send a mascot to the child. Considering that the child cried for a long time after being woken up that morning, I agreed 5. The most amazing thing is that I received a doll the next day after I got home. The hotel actually sent it by SF Express to pay on delivery! ! ! I'm afraid this palm-sized doll is not worth the 18 yuan postage! ! ! 4. The quality of the facilities in the parent-child room is not up to standard: When I checked into the room, I found that one of the brackets of the small tent was broken, and asked the staff to remove it as soon as possible, otherwise it might fall and hit the child.

It should be the best hotel in Yueyang. The location is a bit remote. There is no business around. You can order takeout. It is right by Dongting Lake. The scenery is good. It only takes more than ten minutes to drive from Yueyang Tower and Panda Garden. The hotel parking area is large, and the service attitude is very good. From the front desk to the ordinary waiters, they are very polite and respond promptly to any needs. The room size is suitable. Some toiletries need to be asked from the hotel. They will not be provided proactively. It may be due to local policies. It is recommended to live in the pool room on the first floor in summer. If you want to see the lake view at ordinary times, you can see some on the fourth floor. It is best to book an executive view room on the fifth floor or above. The breakfast is rich and replenished in time. It doesn't feel crowded even if it is full. The hotel's buffet dinner is not bad. The indoor swimming pool is good. The disadvantage is that the underground parking lot cannot go directly to the room. You have to go to the lobby on the second floor first and then change the elevator, which is not very convenient. Ask the hotel for a children's toiletries set, and give adults toothpaste and toothbrush. The children's playground is too small, with nothing but slides, and no one to manage it. The stairs are not well padded, which poses a safety hazard. When I was playing with my own children, I saw unattended children climbing up high without any staff to stop them, which was quite dangerous.