Zhuhai Jiayuan Century Hotel (Gongbei Huanyucheng Branch) Guest Reviews
4.5/5
Great
1235 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(1235)
Positive reviews(1180)
Reviews with photos/video(207)
Classy environment(144)
Delicious breakfast(134)
Friendly front desk staff(116)
Convenient parking(61)
Large rooms(58)
Comfortable bed(38)
TV was average(12)
Delicious buffet(9)
Negative reviews(55)
Rill
Superior 2-bed Room
Stayed in Jan 2024
Friends
96 review
5.0/5
Outstanding
Posted on Jan 29, 2024
I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Jiayuan Century Hotel and giving us full marks. Your satisfaction is the greatest driving force for us to move forward! We will continue to provide you and every guest with a high-quality and warm stay environment with more enthusiastic service. We look forward to your next visit. Wishing you a happy life!
Willson
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Overall good. Space for improvement.
Response from Property: Distinguished guests: Hello! Thank you for choosing to stay in Jiayuan Century Hotel. Your recognition is our greatest motivation and encouragement to our team. In the future, we will continue to strive to improve our services, and hope to provide you and more guests with a better accommodation experience. Looking forward to your next visit, I wish you a happy life!
Sanuz
Deluxe City-view Queen Room
Stayed in Mar 2023
Couples
9 review
3.0/5
Posted on Mar 26, 2023
U like the robot service
Response from Property: Dear guests, thank you very much for your comments on our hotel, I regret that your accommodation experience did not satisfy you 100%. We apologize for this. We complete another agreement, let us serve well, bring tea might as well, the next time you come back, we will still be here waiting for you. Thank you again for staying at our hotel. I look forward to coming again. Have a nice trip!
CHIM KUEN
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
GOOD TRIP GOOD SERVICE
Response from Property: Dear guests: Hello! Thank you very much for your praise of our hotel. It is our honor and pride that this stay can bring you a comfortable and satisfactory stay. We will always maintain and continue our efforts, hope that Hotel Century Jiayuan can become a warm harbor for you to travel in this city, all the staff of the hotel sincerely look forward to your visit again, I wish you a happy life!
Chi Ngon Wong
Family Room
Stayed in Mar 2023
Family
8 review
3.7/5
Posted on Mar 27, 2023
Reception for check in and out was efficient enough 😀 and the breakfast next day was also pretty good 👍
Response from Property: Dear guests, thank you very much for your comments on our hotel. I regret that your accommodation experience did not satisfy you 100%. We apologize for this. We complete another agreement, let us serve well, bring tea might as well, the next time you come back, we will still be here waiting for you. Thank you again for staying at our hotel. I look forward to coming again. Have a nice trip!
Guest User
Family Room
Stayed in Mar 2023
Couples
1 review
3.5/5
Posted on Mar 19, 2023
Hotel is pretty outdated and looks like not very clean. Bad smell in the toilet which comes from the drainage was sickening. Front Desk staff were not very friendly.
Response from Property: Thanks for your honest assessment! We are sorry that your recent stay did not meet your expectations. The hotel will correct any questions you may have. Regarding hygiene and front desk service issues, we will strengthen supervision and training on this issue, so that every guest is satisfied. If coming here again, hope to book this hotel again and give us a chance to apologize. Looking forward to coming back again!
Ho
Deluxe City-view Queen Room
Stayed in Oct 2023
Friends
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Nice service
Guest User
Deluxe Triple Room (With view)
Stayed in Jan 2024
Friends
2 review
4.0/5
Very Good
Posted on Jan 31, 2024
Good!
Guest User
Commercial Room (King)
Stayed in Jul 2023
Friends
11 review
4.0/5
Very Good
Posted on Jul 17, 2023
Good good
Response from Property: Honored guests, hello! Thank you for your comments to share, I'm sorry the check-in failed to bring you the perfect experience. To cater to the needs of different customers, far century hotel personalized service, the hotel has a variety of room, whether it's traveling on business, or family travel, here can meet the demand of customers. We sincerely invite you again to have the perfect experience! I wish you a happy life!