Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)

Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch) Reviews

Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)

No.1 Caihong Road, Zhuhai, ChinaView Hotel Details
Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)
Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch)
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Chimelong Ying Hai Hotel Apartment (Zhuhai Ocean Kingdom Branch) Guest Reviews

4.3/5
Very Good
231 review
Verified reviews
Location4.3
Amenities4.1
Service4.5
Cleanliness4.4
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All Reviews(231)
Positive reviews(213)
Reviews with photos/video(58)
Great value for money(41)
Classy environment(30)
Delicious breakfast(21)
Perfect for kids(8)
Delicious buffet(7)
Friendly front desk staff(7)
Offers pick-up/drop-offs(6)
Strange smell in room(5)
Negative reviews(18)
Muzafar Malikov
Superior 2-bed Room
Stayed in Oct 2023
Family
5 review
4.5/5
Great
Posted on Oct 9, 2023
It is a great place for a family stay. The staff is very supportive and willing to help. There are English speaking personnel at the front desk. You can also buy tickets for the Chimelong parks right in the hotel. The rooms are clean. Unfortunately swimming pool was not working, and the breakfast was an average breakfast. Having toaster and coffee machine would’ve significantly improved, but this might be just my personal preference. However the are around the hotel is beautiful. There are a number of restaurants 10 min walking away from the hotel and the shuttle bus that would take you to the parks.
Response from Property: Dear customer, thank you for choosing our hotel. We hope you have had a pleasant and unforgettable time here. We look forward to your visit again and wish you a pleasant journey.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
7 review
4.2/5
Very Good
Posted on Apr 30, 2024
The most praiseworthy thing is the hotel service, especially the attentive care of Mr. Zheng Wei. But the supporting facilities are really average. 1. There is no place to hang clothes, and the balcony is locked. 2. There is no washing machine. 3. There are no bath slippers. 4. The floor is difficult to dry.
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Guest User
Superior Queen Room
Stayed in Apr 2024
Family
20 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Facilities: Very comfortable, complete facilities, there is a supermarket and coffee shop downstairs Sanitation: Very good Environment: Very comfortable, rich vegetation Service: Service is basically responsive Location: Convenient to go anywhere
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6/7
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on Apr 5, 2024
The waiter is friendly but not familiar with transportation There is a shuttle bus to and from the park, but it is inconvenient. You have to go to the Circus Hotel at Ocean Kingdom. It is very tiring to carry children and luggage. The parent-child equipment is complete but unsafe. The bed rail suddenly came loose in the middle of the night and the child fell off. Fortunately there was no danger In summary, families with children should think twice
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TSE 188
Deluxe 2-bed Room
Stayed in Mar 2024
Family
8 review
4.0/5
Very Good
Posted on Apr 3, 2024
The room is designed like an apartment, with an induction cooker for cooking. Overall, it's okay, clean and practical, and not too big. It's relatively small for a family of four. They thoughtfully prepared enough toothbrushes and slippers. The staff provided good service and detailed answers. They also helped us take a taxi when checking out. The only drawback is that Yinghai Apartment is far away from Zhuhai Ocean Kingdom. You have to walk to the Circus Hotel first, and then take a shuttle bus from the Circus Hotel to Yinghai Apartment. Moreover, the park's signage is obviously insufficient. All hotels have signage, but Yinghai Apartment does not. I don't know if it is because the room rate is relatively cheap. This is a bit disappointing.
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Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your next visit.
186158
Superior 2-bed Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 3, 2024
I booked a 3-day all-you-can-play package for both parks. The hotel has to take a shuttle bus to the park, but it is convenient. I had breakfast at the Circus Hotel and the overall feeling was very good.
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Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your compliments are a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Wing Yee Winnie
Superior Queen Room
Stayed in Mar 2024
Family
2 review
2.5/5
Posted on Apr 2, 2024
The room is small and has a terrace but there are many mosquitoes. The check-in time was around 10 pm. The package I booked included access to the spaceship for 2 days. The front desk service had registered the vehicle number. Unexpectedly, the parking lot of all the parks could not be recognized the next day and I had to pay. The hotel is located 5-10 minutes' drive from the park, so it's convenient to drive by yourself. The cleaning aunt was very polite and even wrote a handwritten card to reserve the room.
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Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your next visit.
中年無聲音
Superior 2-bed Room
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 1, 2024
The hotel is not far from Ocean Kingdom, and you can take a free shuttle bus. It also includes a breakfast buffet at the Circus Hotel, which is convenient for visiting the park. You can also enter the park early👍The interior of the hotel is still fresh and clean, and it doesn't feel old. The staff didn't smile (they were probably not used to smiling at guests), but they were very willing to help. When I left, I asked the front desk staff to help me call a taxi, but the staff took the initiative to use their mobile phones to call a taxi for me (because I don't have a mainland mobile phone number). ), and the fare is even 1/3. Thank you very much to the clerk.
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Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your next visit.
愛好自由行的吃貨
Superior Queen Room
Stayed in Mar 2024
Family
2 review
3.7/5
Posted on Mar 31, 2024
The two-day ticket plus breakfast plan is really cost-effective. However, the hotel and rooms are quite old and the cleanliness needs to be improved. To get to Ocean Park, you need to take a shuttle bus to the Circus Hotel and then walk for about 5 or 6 minutes. , but the hotel staff are kind. We have children with us, and they are helpful in adding bed guards and providing cribs. Breakfast is not provided in Yinghai Apartment, but is changed to the restaurant on the first floor of the Circus Hotel. There are many meal options, and Many are freshly made, which is beyond expectations. The pot stickers are particularly delicious, and the restaurant staff are also very friendly. However, there are really many people diners, and the place is a bit messy. You also need to queue up to get your meals. If you want to go to Ocean Park, overall it is OK. recommended.
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6/9
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your next visit.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The room is clean and tidy. From the front desk to the cleaning staff, the greetings are proactive and warm. They are very friendly. I have stayed in other hotels in Chimelong and the quality and service are no problem. Yinghai Hotel Apartment is very cost-effective, but the service has not been reduced. In short, I am here. It is very comfortable to play and the children are also very happy
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Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The room facilities are a bit old, but it's okay as a transit to the Panda Hotel. It's also convenient to take a taxi to eat.
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Guest User
Superior Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Hotel service: warm and thoughtful Hotel facilities: convenient and thoughtful Hotel hygiene: clean and tidy Hotel catering: delicious and diverse Hotel location: very close to the park
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your compliments are a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Dicky Wong1226
Superior 2-bed Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel has a free shuttle bus, which is not far away and is very convenient. There is also a convenience store downstairs, and breakfast is also next to the lobby. The package includes unlimited tickets for two days, which is a great discount! Will book again next time
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Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home-like feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I went to the spaceship during the Spring Festival and booked the most cost-effective package at Yinghai Apartment, which included tickets and breakfast. Although it is an apartment, the hygiene is still very good. There are not many breakfast varieties, but the food is still as good as the Chimelong Hotel. We encountered a small problem when checking in. The front desk receptionist Lily Li was very enthusiastic and helped to solve it. I must give it a thumbs up. She also carefully told us where the spaceship is parked closest, the closing time, etc. Next time I visit Zhuhai Chimelong, I will still choose Yinghai Apartment.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Staying here during the Spring Festival is very cost-effective. I even saw the God of Wealth handing out chocolates at the door. In addition to mineral water, the room also thoughtfully prepared free orange juice and Yakult, which the children loved very much. There were some minor obstacles in parking, and the front desk also helped to deal with them. The service is very good, I will come again next time
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.