6 Guihe Road, Guishan Island, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Zhuhai Guishan Island Yuanben ∙ Guishe Guest Reviews
4.3/5
328 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(328)
Positive reviews(308)
Reviews with photos/video(156)
Offers pick-up/drop-offs(84)
Classy environment(42)
Nice sea view(34)
Great location(29)
Quiet & comfortable(17)
Strange smell in room(13)
Friendly front desk staff(13)
Awesome kitchen(8)
Negative reviews(20)
Guest User
Guestroom (Double bed)
Stayed in May 2023
Couples
14 review
4.5/5
Great
Posted on Jun 18, 2023
It was good. Clean, kind reception desk, free shuttle bus. The breakfast a bit simple, and the bedroom is not too big. The bed was a bit hard for us. AC very convenient. Overall, good stay.
Response from Property: Dear guest, thank you very much for your recognition! If you request too hard during your stay, we can add a soft cushion for you. Looking forward to your next stay.
El Dridge
Holiday Room (Double bed)
Stayed in Sep 2022
Solo travelers
21 review
4.2/5
Very Good
Posted on Oct 16, 2022
This is a great hotel and a convenient location. Owner is always friendly and helpful. Pick up at ferry and return back when leaving. Rooms are clean and comfortable. Some with great view.
Response from Property: 星辰大海,時光柔軟,感謝親的支持與厚愛,我們都在等一個轉身就能相遇的知己,我們在桂山等您🌸🌸🌸🌸🌻🌻🌻🌻
Guest User
Panorama Room (Double bed)
Stayed in Jul 2023
Travel with friends
10 review
1.0/5
Posted on Aug 21, 2023
1. Environment: Although it is a B&B, the environment is too bad. The environment is completely different from the Internet. The transportation is not convenient. Although there is a car to pick you up and drop you off [only once], if you want to go out for a walk at night, you will basically be there when you come back. It’s half a day of climbing the mountain
2. Facilities: Logically speaking, in a hotel with nearly 2,000 or so, the facilities inside should be at least mid-to-high-end brand supporting facilities. However, it turned out to be unsightly, with all the messy and miscellaneous furnishings. Just like the things belonging to the common people in the countryside, they are in tatters and tatters. It's unimaginably cheap, it's bad, it's rotten. When the curtains are drawn, ashes fall down under the sun. If I talk about it too much, I'll shed tears.
3. Hygiene: Just look at the picture for hygiene. It is clear at a glance. There is a layer of dust on the table and dust on the bed. I don’t know how long it took to clean it. The most important thing is that there are short curly hairs, ants, small bugs, etc. , after we went to bed, we had allergies and little red spots all over our bodies, and it was so itchy that we picked our skin and it started to bleed!
4. Service: There is not much service. Once you check in and get the room card, they basically have nothing to do with it.
5. To sum up: the price of the hotel is ridiculously high. I don’t know which department set the price of the hotel. There is fraud. 100 yuan a night is a bit high. There are problems with hygiene, environment and facilities. I recommend it to all my friends. Book with caution!
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you very much for your stay and review. From your review, we regret to see that this stay did not meet your expectations. We are very sorry for the inconvenience caused to you. We will provide feedback to you regarding the room hygiene, measures, and service issues you mentioned. Front desk and make rectification plans. Thank you again for staying at Huawu and we look forward to serving you again next time you stay.
Guest User
Guestroom - 2-Room (1 Living Room)
Stayed in Jun 2023
Family
5 review
2.5/5
Posted on Jul 21, 2023
I booked a two-bedroom apartment with one living room. Overall, it had a musty smell. This is understandable, after all, we are on an outlying island. Let me just say it first, the sister at the front desk is very nice. What needs to be complained about is that there were three little cats in the bathroom of the double bed room. Moreover, the bathroom smelled bad at night, and the whole room smelled of sewerage. In the morning, some staff and police officers came, presumably because of a dispute. The entire B&B was without power. I felt that Ctrip needed to step in and take a look. I felt that I had a very bad experience with the health and environment of the B&B.
Original TextTranslated by Google
Response from Property: I'm sorry that I couldn't bring you a good check-in experience. We have been working hard to provide good service and work. If you have any problems during your stay, please feel free to contact our housekeeper. You didn't mention it when you checked in and we couldn't handle it for you. , there was a little moisture in the room due to the typhoon during your stay. The alternating temperature difference between summer nights causes strong breeding, and we have strengthened room and outdoor disinfection. Sorry again for the inconvenience. The power outage problem you encountered was solved immediately that day. We are sorry that such an accident occurred. We did not expect such an unexpected situation. We have survived the epidemic for three years and have not survived the landlord's obstruction. It has been solved now. We apologize again. You are unhappy. You are welcome to contact us at any time and stay for free next time. Thank you.
Guest User
Guestroom (Double bed)
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2022
The service of the hotel is very thoughtful. There is a car to pick up and drop off at the pier, and you can cook by yourself in the hotel kitchen. The boss is attentive, the room is very warm, the bathroom is clean and odorless, the hotel is backed by the mountains and the sea, and the environment is first-class. It takes about 6 minutes to walk to the pier. , Prosperity brings tranquility, is a good place for vacation, give five-star praise.
Original TextTranslated by Google
Response from Property: There are little surprises everywhere in life. It is rare to feel a long-lost touch in an unfamiliar field. Your attentive comments let us feel your most sincere praise and affirmation to us. We will continue to maintain attentive butler service and look forward to seeing you again
Anonymous User
Guestroom (Double bed)
Stayed in Apr 2022
Couples
2 review
5.0/5
Outstanding
Posted on May 22, 2022
The room that was booked before going to the island in the afternoon was rushed
🚗 Transportation: The room is halfway up the mountain, and there is a trail to go directly down, which is not very troublesome. Figure 6 is the stairs, and there is a tourist bus for a few dollars to go around the island.
🧹 Hygiene: Hygiene can be relatively tidy, and there is no garbage on the ground outside.
🍃Environment: There is a row of tables when you go out and you can have a late-night snack facing the sea. Open the door and you can see the sea and the lighthouse.
🔔Service: There is a pick-up and drop-off service, the housekeeper is very enthusiastic, and will send out strategies and maps. If you have any questions, you can call for help.
Original TextTranslated by Google
Response from Property: One city, one building, one meal, one meal may be a lifetime memory. The taste of the world is pure joy, why do you have to know each other when you meet. When we say goodbye, you are still you, I am still me, it must be a sunny afternoon, just like the first time we met, a pot of tea, a homely sentence, watching the flowers bloom and falling, watching the clouds unfold, washing away the troubles of the world. Irritability, anticipation, coursing... all just waiting for the next you...
Guest User
Guestroom (Double bed)
Stayed in Mar 2022
Couples
2 review
5.0/5
Outstanding
Posted on Apr 5, 2022
The scenery on the island is really very good, the environment of the famous hotels is also very good, the night view is amazing, you can go down the mountain in 2.3 minutes after going down the stairs, it is very convenient, and the scenery nearby is also very good, but unfortunately the urban rail I ride has a high risk. People, made me a close contact. I lay in the hotel for 3 days and didn't have much time to play. The owner of the homestay is very enthusiastic and has been helping us with food and water. It is very warm. It is a place to stay if we come again next time😜
Original TextTranslated by Google
Response from Property: Dear, it must be a special fate, let us meet in the vast sea of people, Huawu is very grateful for your support and love, your satisfaction is our greatest achievement, and we look forward to meeting you next time.
Response from Property: 非常感謝您的入住和點評,首先我們很遺憾地看到此次入住未能達到您的期望,給您帶來的不便非常抱歉,接下來我們將加強對員工的服務態度和溝通技巧培訓,確保每位員工都能以熱情、專業的態度為客人提供服務,及時瞭解客人的需求,做到快速響應。酒店到碼頭是有來回接送的,在島上的觀光遊覽和自由活動都是自理,也請您體諒,桂舍步行到海邊10分鐘的距離,最後我們衷心希望您能夠再次光臨我們酒店,並體驗我們改進後的服務。再次感謝您的反饋,祝您生活愉快!