Swiss Star Tower - Self Check-IN Reviews

Disappointing experience at this hotel. The self-check-in process was inconvenient and the lack of cleanliness was unacceptable. Additionally, the absence of any staff to assist or respond to calls made the stay even more frustrating. Not recommended

Very messy when i did check in then they start clean when i entered my room and there was nothing in bathroom like handwash or bath soap as well as they even dont have drinking water very bad experience

Very poor condition, blood stain on the wall and dirty bedsheets. Toilet full of dust and the bath tub is smelling. Location near the train station but feeling unsafe with a lot of drunk people on the street. We have to leave the place immediately.

Very dirty when you enter the building! Overall the room was satisfactory.

Good location,nice and clean..!

Same as the previous mentioned.

Its fine

Very old

Poor service, not recommended to stay

The bed was broken and old. Only one glass, a few cutlery, no detergent and dish sponge. There are no hangers for clothes.

Self-service, more complicated, no one answered the customer service call for a long time

Cleanliness (-) So in summary, you could make an effort for the money you pay. It is too expensive for the money. The only positive thing is the location, which is too noisy if you have a balcony facing the street.

Fellow countrymen, don't stay in this place. My friend and I booked a double room. The platform said that a code would be sent to our mailbox after payment (for picking up the key), but it was never sent to us. When we arrived at the site, we called the landlord to ask how to solve the problem. As a result, the landlord's attitude was extremely bad. He asked us where we were in English with a very heavy accent? Don't you know where we are? In the end, he hung up our phone and stopped answering our calls! In the end, we could only communicate with customer service. After we went in, we found that the environment inside was really not ordinary. The induction cooker and hair dryer in the room were damaged and could not be used. There was a railway next to the apartment. It was so noisy every night. It was really unbearable. To be honest, students must live better when they go out to play. This apartment is too stressful. (But the Pakistani uncle downstairs was not bad. Fortunately, he let us connect to WiFi so that we could contact customer service and log in to the email, otherwise it would be really cold). Lads, please do not stay in this place. My friend and I have reserved a double room, and the platform says that after payment, a code will be sent to our email (for self pickup keys), but it has not been sent to us. After we arrived at the scene, we called the landlord and wanted to inquire about how to solve it. However, the landlord's attitude was extremely harsh, and he asked in heavily accented English where we were? Don't you know where we are yet! Finally, he hung up on our phone and stopped answering our calls! Finally, we can only communicate with customer service. After we entered, we found that the environment inside was really not average. The built-in electromagnetic stove and hair dryer in the room were damaged and couldn't be used. The apartment was next to the railway, and it was noisy every night. It's really nobody's fault. To be honest, students must live better when they come out to play. This apartment is too stressful. (However, the Pakistani uncle downstairs is not bad. Fortunately, he connected us to WiFi so that we could contact customer service and log in to our email, otherwise it would really be so damed). BTW, you are ******. Fat ass landlord.

Very spartan furnished. There are no parking spaces, you have to drive into an expensive multi-storey car park. I had to ask for the code to get the room key by phone, which caused additional costs with roaming charges. The room was too warm for me (mid-May), but I couldn't find a heater or room thermostat. Unfortunately I could not open the window permanently because of the nearby train station. The mattress is too soft for my taste.