Service

This restaurant offers a cozy atmosphere with friendly and efficient service, making it a great spot for a pleasant dining experience.

Mr. Derya (the steward) was very kind and helpful. He helped us for choosing a valuable table and as well informed well about the dishes. The ambient and food was good as well. Enjoyed it!

The Raclette Factory in Zurich offers an authentic Swiss experience with delicious raclette that is creamy and flavorful. The cozy atmosphere and cheerful staff make it a must-visit for anyone looking to enjoy traditional Swiss comfort food.

Dustin, our server, was very knowledgeable about the menu.  The whole staff and the food was superb.  Our favorite dishes were the Pasta (Lamb/Beef) and Pappardelle with White Truffle.  We repeated them!

The food and friendly staff are just great. The restaurant is constantly packed despite parking being a challenge. We will be back&hellip;

Such a good find! Food was really delicious and the singing was amazing. Would give 11/10 - highly recommend for anyone looking for a nice evening out.

Diego provided excellent service during our visit, especially for it being his first day. The staff&#39;s friendliness really enhances the experience.

No. 2 of Bars in Zurich

I had an amazing experience with the service at this restaurant. The staff were very friendly and attentive, which made the meal even more enjoyable.

We&lsquo;ve eaten there several times and enjoy the food presentation, flavor and overall atmosphere. We&lsquo;ve eaten different dishes on each visit and both were excellent.

I celebrated my 30th birthday at Acasa with friends. I found this place by absolute chance, but I can only say it was godsend! Between the cook Martina who personally called me to get the men&ugrave; on point and everyone accommodating last changes and their patience with the group taking longer than expected with the dinner, I only have good things to say about Acasa. The quality and quantity of the food was sublime, to the point I had to take some of it home afterwards. Thank you everyone, I will definitely visit again!

No. 4 of Must-Visit Restaurants in Lucerne

I had a reservation for 2 at 50% discount, but once there they told me that i could only have a 30% discount because the minimum of pleople dining had to be 4, i tried to tell them that this condition was not written anywhere, but instead i was invited to leave if i didn&#39;t agree! So i ordered the Mezze Teller and a Pizza...the food was really not good, the fried things looked refried and the sauces(baba ghanoush, muttabal and hummus had no flavor at all: no salt,garlic, tahina and parsley), i had to pay bread separately even if not written on the menu.  Pizza was not tasty and they put oregano on all of them, even on a Margherita. It&#39;s the common kebab place masked as a restaurant!

Excellent food and service in a nice setting, weight staff were very attentive with exceptional quality of ingredients. Would highly recommend.

Great service and delicious curry.  Really helpful service with food allergy questions.  We will definitely go back!  I will recommend this restaurant to others.

Great bar. Good selection of craft beers with rotating taps. So each week different  beers. Staff are friendly and knowledgeable about their beers and the food is good, quality pub food. Always enjoy coming here.

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