Explore Guest Reviews of Hotels in Phang Nga Province

Santhiya Koh Yao Yai Resort and Spa
4.4/5144 Reviews
I have been here the second time and i found quite few unpleasant things at the property . First the property has gone old ,the color of villas , cottages needs a repaint . That really would bring back the freshness . Limited items in food menu for Travellers from indian subcontinent . I am a vegetarian and only had option of either pizaa or fried rice in the last 3 days . Plus the property has gone expensive witn no extra benefits . This things has to be looked upon as i came with my family to show them a great property but i was quite upset when i came here . Hope the message reaches the decisionmakers .
JW Marriott Khao Lak Resort and Spa
4.7/584 Reviews
Khao Lak
We spent 10 nights at JW Marriott Khao Lak for our honeymoon and it was absolutely perfect for our needs! An utterly beautiful hotel with clean rooms and facilities and the kindest, most helpful staff I've ever come across in a hotel. Our room was spacious and beautiful, with direct access to the 2.4km pool - this was a great feature and it felt like we had a bit of private pool whilst being able to swim all the way to the main pool. The pool also adds to the feeling that you're in a village community rather than a commercial hotel, as we made friends with our ”neighbours” and would see them from time to time when we were out swimming. The hotel's beach is clean and stunning, the sun beds are thickly padded and comfortable, and we made use of the bodyboarding and kayaking equipment on our stay. The restaurants at the hotel were incredible! The main ones are Ta-Krai (Thai), Sakura (Japanese), and Olive (Italian). Before arriving I was a bit sceptical at how authentic the restaurants would be but the hotel has ensured they've brought in the best chefs who could bring authentic cuisine to Khao Lak. The sushi at Sakura was probably the freshest and tastiest I've ever had (albeit, I've not been to Japan yet, but it's still better than all the London sushi places where we live and even better than Nobu). We loved Olive restaurant too, in particular their Sunset BBQ evening where you're spoilt for choice on meats, seafood, sides, salads, and a full-on Italian cheese and ham bar with really delicious, authentic selections. Chef Enzo there was dishing out cheeses to us and making recommendations what to pair each cheese with and was so helpful (and the cheeses were incredible). We opted for the Breakfast and Dinner package and we're really glad we did as we loved going back to those restaurants over the 10 days. For lunch we'd eat at the hotel cafes, or out at excursions, or at local restaurants adjacent to the hotel, such as Phen's (delicious!). We also bought a spa package at Quan Spa in the hotel and booked in lots of treatments throughout our stay. The spa is beautiful and the massage therapists were excellent; it's a bit pricier than outside the hotel but the spa environment is worth it for that luxe feeling (and still cheaper than in the UK!). Overall, I don't think we found and faults with our stay at JWM and we will definitely come back in the future, perhaps for our anniversaries! And we would highly recommend it to all our family and friends!
La Flora Khao Lak
4.7/546 Reviews
Khao Lak
This is our 3rd time stay at La Flora, This time we stayed here for 3 nights from 17-20 May 2023, Everything excellence as always, the room was spacious and comfortable with high quality cleaning. The breakfast here was so good with many choices and also testy, the staff very attentive and provided excellent service especially ladies who clear up our table. Special thank to front team and appreciated with very kind for upgrading our room, and surprise birthday cake with beautiful bed decoration which made our stay very very special. Over all very impressive, Look forward to staying for the 4th and next, next, next time!!!
Robinson Khao Lak
4.5/540 Reviews
Khao Lak
We have been to many 5* hotels in Kaolack. We really wanted to visit Robison. What I liked: Large territory It doesn’t feel like there are a lot of guests at all There is a VIP zone (villa area and restaurant there) Large beach and gentle entrance to the sea. Very good food. We paid extra at the reception for 3 meals a day and it’s more profitable, even drinks are included. Of the minuses: Tired hotel, you walk along the paths and realize that it’s the last century. The miniclub is not open on Saturday - it's trash! Unkept lawns and grass. It's like they're not watering it.
Natai Beach Resort
4.3/566 Reviews
Ban Khok
Stayed here from 4th - 11th April recently for a family wedding which took place just up the coast on Natai beach at a villa. We stayed in a beach bungalow which was in the surrounding area to the main hotel complex. My understanding is the hotel have acquired these villas which were part of another complex and recently joined them to the hotel. The outside area was beautiful with gorgeous flowers and plants and cute paths leading straight to the beach. The room was very spacious with great air con and facilities were good - although we did not have a balcony we had sun chairs brought to our room so we could sit outside. Room was cleaned well and fresh towels, tea, coffee and water etc every day. Only downside was the bed which was uncomfortably hard although enormous! Missing in the main room was a mirror but this was fixed when we asked for one - a full length mirror was brought to our room which was a necessity to enable me to style my hair. The hotel pool which backs onto the stunning beach was a gorgeous spot to sit with a lovely breeze from the sea and looked so pretty as sunset drew in with beautiful tree lights. There is one main restaurant where breakfast is served which backs right onto the beach. It was uncomfortably hot inside - could do with fans to make the dining experience more comfortable. As the surrounding area is extremely quiet you need to taxi out to local restaurants, the hotel restaurant menu was quite limited although most of the meals we ate both during lunch and dinner were lovely although a bit repetitive. Breakfast was a good selection of hot and cold food and we enjoyed this very much. There are kayaks, surfboards you can hire from the beach hit by the beach and table tennis/boules also. Pool/beach towels are readily available from here too. In all, a lovely hotel in a stunning location on the most beautiful beach. A great get away from it all hotel for the perfect beach retreat holiday. Would definitely return to this hotel if I was in this area again.
Khaolak Emerald Beach Resort & Spa
4.3/547 Reviews
Khao Lak
The hotel is in a good spot next to the beach. The hotel is very beautiful and very large. There is a golf cart to drive you to the parking lot. The room you got was on the 1st floor of the building, a short walk from the beach. Breakfast has a variety of choices, good taste, quiet, but the door doesn't keep sound well, can hear people from outside the room. During the time I went, many parts were undergoing renovations. The golf driver was very helpful. When I opened the first room on the 4th floor, I found that the room was not yet ready, so I called to coordinate. After waiting a bit, I got a new room, very spacious. There is a balcony where you can sit and sip tea by the pond, but don't dare go out. There are a lot of insects. The bed was bad with a sinkhole in the middle. Not a good spring bed The bed wasn't completely covered with sheets. It looked like it was probably the same bed used in the student dormitory. The pillows are soft but not a bit thick, not squishy like other hotels of the same level. In the morning, before we had time to check out, the staff came to clean the room and said as if to hurry and check out. Mom and Dad said they would even walk into the room. Even though I was collecting things. I feel that since staying in many hotels of this level, This is the first and worst place I have ever stayed. Hopefully from now on the hotel will improve things.
Kalima Resort and Villas Khao Lak
4.5/598 Reviews
We booked this 5 star resort and had a 3 star experience.pros and cons. Pros The staff were lovely, Nam and Yada were very friendly and looked after us very well in the Beach Bar restaurant. The A la Carte menu was large and the food was excellent. Smoothies were lovely and the wine was reasonable. In hindsight though I wish we had booked half board or bed and breakfast. Plenty of staff on reception. Great aircon Cons: All inclusive didn’t mean everything was all inclusive. Room service, the Japanese restaurant (the nearest bar to beach) and the drinks sold on the hotel beach were not included. Kids in the gym!!!!! Health and safety issues re the pool Not enough sun beds and no amenities on the lovely beach Limited draw space in the room, poor lighting in bathroom Too many unruly kids in the evening in the restaurant and hotel management invisible. I am still waiting for Tui and Kalima to respond to my complaint ref no 12244212 Tips Just book bed and breakfast, use as a base. Walk 10 minutes to the left down to the beach and spend your money with Farmai and Lanna. Local people with hearts of gold! Only book a week and move to a different location for your second week.
Apsara Beachfront Resort & Villa
4.4/572 Reviews
Khao Lak
We upgraded from 2 suites from a package TUI booking pool villa 838 costing about 42K THB for 14 nights in November and December 2022. 2 adults, and 2 kids age 17 and 10 so the privacy of a private pool was one of our highlights of the holiday. This is such a peaceful resort with beautiful surroundings and very helpful staff. Notably Emme, Gift, Mark, Tee, Big, Yuda, Tar, Pecky and Winai. This resort is not within walking distance of town / Biang Nang market area, and a taxi to go there will set you back 300 THB each way from the guys on the beach outside the gate. That's the going rate both ways so don't be conned by a chancer. In the resort there's 2 restaurants, one's a buffet and the Napalai on the villa side of the river and you can eat from both if you upgrade. There are 2 swimming pools, several bars and organised trips to temples, islands, local markets, animal sanctuaries offered from the front desk or holiday rep so you aren't cut off from civilisation by being in such a remote area surrounded by beach and jungle, which is actually a plus point if you're a surfer, nature or beach lover because this resort scores a 10 if that's what interests you. We didn't travel to Thailand for the nightlife, just to chill in some winter sun. There's ample entertainment just 10 minutes away from the resort, in town or Memories bar, but if you want boom, boom, boom and all night drinking go to Phuket instead. I'd definitely return, but not with children.
Aleenta Resort And Spa, Phuket-Phangnga
4.3/550 Reviews
Ban Khok
The hotel is really nice! I left Phuket, but the environment and service really have nothing to say! Basically, the basic room type is a villa, and the retest suite I ordered also has a swimming pool facing the sea! The photo is super beautiful! The hotel itself has good meals, and it’s no problem to spend a whole day in the hotel! If you like vacations, you can really rush! ! ! If you want to go to the city all the time, forget it haha, a round trip will cost more than 2,000 baht for 3 hours
Graceland Khaolak Beach Resort
4.5/578 Reviews
Khao Lak
Got a great room upgrade which was lovely but they REALLY need to stop the guests from staking out sun beds and reserving them all day and hardly using them. Sign says not to do it and belongings will be removed but never saw it done, not even once. Also free shuttle bus was always booked out but come the day, nowhere near full. Just go along on the day and you’ll likely get a seat due to inconsiderates booking and then not using.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Local Travel Info

Number of Hotels41
Number of Reviews2,451
Average Price (Weekdays)$224
Average Price (Weekends)$225