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Please note:
1. This is a join-in product that requires a minimum of 3 travelers to form a group. Completing your order does not guarantee your admission ticket to the Presidential Palace. If tickets cannot be purchased or the time slot does not meet the minimum group size, our staff will contact you by 9:00 PM the day before your scheduled visit to reschedule or provide a full refund without penalty. No compensation will be provided. Please do not book if you have concerns about this policy!
2. This package is a live guide product for the Presidential Palace and does not include round-trip transportation. You need to arrive at the Presidential Palace on your own according to the selected time slot and meet with the guide. Entry will be at the meeting time notified by the guide, and early entry is not possible. Please be aware.
3. We recommend arriving at the meeting point 15 minutes early to test your headphones. Please bring your original valid ID on the day of your trip.
Each visitor can only purchase one admission ticket to the Presidential Palace within 60 days. If you've already purchased your ticket, please inform the staff when placing your order.
5: The private tour is available for 1–6 passengers. No refund will be issued if the group has fewer than 6 passengers. For groups exceeding 6 passengers, additional fees will apply based on the actual number of extra passengers. The meeting time for the private tour is flexible. Please inform our staff of your travel time promptly after booking.
During major holidays, the join-in tour for 12 people may be adjusted to accommodate up to 15 people. We appreciate your understanding and cooperation during holiday periods.
7. During peak travel season or special circumstances, the tour departure time may be earlier or slightly later than scheduled (the actual departure time will be decided by the guide). Please be prepared in advance.














