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Reviews/Trip Moments

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Reviews: Krakow: Auschwitz-Birkenau Entry Ticket and Transfer
Guest User2026-01-27
We were picked up right outside our accommodation by Tomas or driver for the day. He was extremely knowledgeable about Krakow and gave us the lowdown about the city as we passed through it. When we got to the museum we were greeted by our guide for the day with our tickets as promised. The guide was fantastic and showed real empathy as we went around both sites reminding us that this was a terrible place. We had appropriate silences during the tour. This was a fantastic experience but it did drive home how horrible a place this was.
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Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau + Wieliczka Salt Mine in Poland|Admission ticket included + official guided tour
Guest User2025-07-11
Driver was great. Communicated clearly, have useful tips and kept the day moving. He accommodated the older guests with care and I would reccomend this tour to anyone visiting Krakow
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Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau in Poland|Admission ticket with reservation + official English guide + hotel transfer
Guest User2026-01-11
The chartered car service was fantastic! We were especially satisfied with the door-to-door pick-up and drop-off, which was incredibly convenient for us. Our itinerary, which started early, didn't have to be interrupted at all! 😁 The visit to the concentration camp went very smoothly, ending in the afternoon! Tomas drove exceptionally well and smoothly, and the drivers who provided the pick-up and drop-off service were all very friendly and welcoming! The only minor drawback was that the guide's explanations at the concentration camp could have been more detailed. It was a very impactful and serious occasion, and we hoped that the explanations wouldn't have been rushed due to the crowds!
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Reviews: Auschwitz-Birkenau guided tour & skip the line Tickets & Transfer
Guest User2024-05-20
Worth the visit! The day before our driver Tomasz arranged a pick up time and offered a packed lunch at a very reasonable price. It was definitely worth the £10/50 zlotys with the amount in them and also less hassle. Once the day arrived. Tomasz was very helpful and professional. He helped us with everything and communicated well on where to find him once the tour had ended. As for the Auschwitz - what a very interesting place, very sad but Worth every minute! Our guide was very knowledgeable and as very honest about it all. Definitely glad I visited and would definitely recommend it to anyone that is visiting Krakow.
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Reviews: 1 Day Trip Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow
Guest User2024-10-01
So informative and so very moving. Guide was excellent he was very informative...an absolute must for everyone..was very emotional but so glad to have been to pay respects to all the people.
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Reviews: Auschwitz Birkenau Guided Tour with Ticket Hotel Pickup Small Van
Guest User2025-11-14
Amazing visit. Communication from organiser and driver was excellent. Option for packed lunch was a nice touch. Very early start 6.20am but pick up location wasn't far from hotel and it meant we were back in town by 12.30. Entrance was swift made easy by the driver organising our group and tour guide was excellent.

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