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Reviews/Trip Moments

Reviews: Huanglong Jiuzhai Station to Jiuzhaigou Shuttle Bus [VIP 2+1 Luxury Van] Optional Pick-up/Drop-off · Licensed Vehicles · Choice of Luxury Coach or Comfortable Air-conditioned Bus
Guest User2026-01-05
I booked a bus ticket, but it turned out to be a car. The upsides were that it arrived quickly and the driver was excellent, very nice and chatty. Initially, Trip.com informed me that I would have to change vehicles, which worried me because of the language barrier. They asked me to add them on WeChat, and I had to write in English for better communication. The driver was kind enough to drop me off at my accommodation, saving me some money on transportation. If you encounter a similar situation and manage to contact the driver, take photos of the waiting area and yourself and send them to the driver so they can find you.
Reviews: Jiuzhaigou - Huanglong - Huanglong Jiuzhaigou High-speed Rail Station: Regular Bus & Luxury Van & 5-9 Seater Options Available
Guest User2025-12-07
The day before boarding, I was told to arrive 25 minutes early, as the bus was scheduled to arrive 20 minutes earlier due to traffic conditions. However, the bus arrived more than 10 minutes later than scheduled. Many people shivered in the cold and were worried. The bus didn't arrive, and I couldn't contact the company, which made me even more worried. I caught a cold that day, which disrupted my schedule. The bus was very cold and smelled strongly of cigarette smoke, which was unpleasant. The good thing was that the company responded quickly, except on the day of boarding. I also appreciated the ability to safely store my luggage in the car while I was exploring Huanglongjiuzhaigou.
Reviews: Jiuzhaigou Station - Jiuzhaigou National Park Shuttle Bus Optional Bus/Private Charter Available
Guest User2026-01-08
First time booking private charter on this app! I booked the private tour 7 seat car from Huanglong Jiuzhai train station to hotel at 澎丰村. The message function is really good. They replied my enquiries very fast and patiently before i placed order. After that, they will add us in wechat to communicate more details like time arrival, car details and hotel name. The driver reached before our train arrived, so we did not wait for him. During our trip, the driver was very friendly. The car was clean and has no smell, but the seat at last low was quite narrow for adults. He introduced us the sceneries like the golden mountain along the road. He also answered our doubts patiently. We communicate with him in mandarin. Overall we are satisfied with this booking. 👍🏻
Reviews: Jiuzhaigou - Huanglong National Scenic Area - Huanglong Jiuzhaigou High-Speed Rail Station Shuttle Bus [Multiple Vehicle Types Available]
Guest User2025-11-24
Following Trip.com's advance notice, the shuttle bus boarding location and operating schedule were accurate, and the driver's friendly explanations allowed for a comfortable, safe, and enjoyable trip.
Reviews: Shuttle Bus from Jiuzhaigou Entrance to Huanglong-Jiuzhaigou High-Speed Rail Station with Multiple Boarding Stops
Guest User2025-11-09
We bought this ticket and secured seats on a bus back to Huanglong Jiuzhai Station. These buses are scheduled to the train times and we arrived about 40 minutes before our train departure, with enough time to clear security, use the restroom, and board the train. You will be notified which bus you should board (match the license plate) to ensure you get on the right bus where a seat is reserved for you.
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