Huali Liyu (Shenzhen Xili University Town Subway Station)

Huali Liyu (Shenzhen Xili University Town Subway Station) Reviews

Huali Liyu (Shenzhen Xili University Town Subway Station)

No.21 Pingshan 1st Road, Shenzhen, ChinaView Hotel Details
Huali Liyu (Shenzhen Xili University Town Subway Station)
Huali Liyu (Shenzhen Xili University Town Subway Station)Huali Liyu (Shenzhen Xili University Town Subway Station)Huali Liyu (Shenzhen Xili University Town Subway Station)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Huali Liyu (Shenzhen Xili University Town Subway Station) Guest Reviews

4.7/5
Amazing
2254 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(2254)
Positive reviews(2219)
Reviews with photos/video(357)
Friendly front desk staff(544)
Classy environment(371)
Easy to get around(215)
Delicious breakfast(133)
Stayed multiple times(39)
Close to metro(24)
Delicious buffet(10)
Tasty restaurant(7)
Negative reviews(33)
Anonymous User
Standard Double Room
Stayed in Apr 2024
Business travelers
2 Reviews
3.5/5
Posted on Apr 12, 2024
Convenient if you have business at one of the universities next door.
Muhammad
Standard Room (2 beds)
Stayed in May 2024
Friends
8 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
Good location, clean !
Amazing Kong
Standard Double Room
Stayed in Sep 2023
Family
5 Reviews
3.7/5
Posted on Dec 11, 2023
Good hotel
Response from Property: Thank you for choosing our hotel and your praise of our hotel. Have a nice day.
Guest User
Standard Double Room
Stayed in Oct 2021
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 13, 2021
Cindy and Tom service is good
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Family
13 Reviews
1.2/5
Posted on Mar 23, 2024
The room has been upgraded for free, thank you! However, the room smelled musty, musty, musty! The lighting design is unreasonable, there is no master control, and the bulbs flicker! The room on the third floor looks like a garbage dump outside the window. It's so disgusting! I arrived late at night and didn’t want to bother changing rooms, but the musty smell was really disgusting🤢
Original TextTranslated by Google
Response from Property: Dear guest, hello, it is our honor that you chose Huali. We are very sorry to give you a bad stay experience. We are very sad for the questions you raised and are upset over and over again. Please believe that We, we must pay more attention to and be more nervous about the existence of these problems than you do, and have inspected all equipment and facilities to ensure that the problems will not happen again. Here, please accept Huali's sincere apology and hope that you can give us a chance to make up for it. It will be our greatest honor to allow us to better serve you.
Yezhufeng
Standard Double Room
Stayed in Jan 2024
Business travelers
2 Reviews
1.7/5
Posted on Jan 21, 2024
The room is relatively old, the bathroom door does not close tightly, and the sound insulation is poor. You can hear voices in the corridor and the next room at night. There are food residues left by previous guests on the bed. There are holes in the quilt. One of the two sockets at the bedside is not working. It's smart, but the TV is not connected to the Internet, there are few channels and it's stuck, and the overall experience is poor.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, it is our honor that you chose Huali. We are very sorry to give you a bad stay experience. We are very sad about the questions you raised and were unable to provide you with high-quality service. Yes It's our fault, but please believe us. We must pay more attention to and be more nervous about the existence of these problems than you do, and have inspected all equipment and facilities to ensure that the problem will not happen again. Here, please accept Huali's sincere apology. I hope you It would be our greatest honor to give us a chance to make amends so that we can better serve you.
Tanshaofanshu
Standard Double Room
Stayed in Dec 2023
Business travelers
28 Reviews
1.0/5
Posted on Dec 16, 2023
As a service industry, is it interesting to urge good reviews? No communication skills at all. Good is good, bad is bad. They are all evaluated fairly by the market, not by urging customers to give. The lighting in the hotel is dim and not suitable for working or living. The elevator requires a transfer, which is particularly troublesome. The stairway is pitch black at night, which is scary. When the toilet is flushed, water will spray out, which is very unhygienic.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for staying at Huali Hotel. I am very sorry that this stay has brought you a bad stay experience. Regarding the issues you raised, the relevant hotel departments have made in-depth self-examination and review. At the same time, We have focused on strengthening the training of relevant personnel to ensure that similar problems will not happen again. I would like to sincerely apologize to you and ask for your understanding. We hope you can give us a chance to make amends so that we can better serve you. This will be our greatest honor.
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on May 2, 2023
I have stayed in the hotel many times, the sanitation is very good, and it is close to my son's school
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Huali! Thank you even more for your generous praise and strong recommendation! It is really hard to leave love in Huali. Huali Apartment is your most beautiful and warmest home in Shenzhen. Yours Also remember to come back often when you have time!
Weilan
Superior Double Room
Stayed in Aug 2022
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2022
The location of the hotel is excellent. It is opposite to Harbin Institute of Technology and next to Pingshan Village. It is very convenient to eat and buy things. The service of sister Ono at the front desk is very good and breakfast is provided. Like it!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back again and wish you a happy life !
Guest User
Stayed in Jul 2022
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2022
The hotel has convenient transportation and a good environment. It also has a balcony and a book bar. It is very suitable for a person to rest. I especially like Miss Xiaotian. If you have any needs, you will immediately give feedback and be very patient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories , I hope (Huali Liyu University City Store) will be the warmest and most unique one in your memory! Come back to Huali often to see, I wish: Well!
Anonymous User
Executive Double Room
Stayed in Dec 2022
Other
4 Reviews
2.5/5
Posted on Dec 26, 2022
Stayed for 4 days, the overall environment of the hotel is good, the poor review is for the cleaning service staff, the hotel does not have a sign of Do Not Disturb, I sleep in the room to rest and sleep, the cleaner keeps ringing the doorbell, it is too sleepy and I don't want to bother , heard that she used her room card to unlock the door, and found that it was locked inside. It was obvious that someone was resting, and she didn't give up. She rang the bell as fast as she could, vowing to wake you up and force you to get up and open the door. She replied that she didn't need to clean it. This kind of putting the cart before the horse's horse is too inferior
Original TextTranslated by Google
Response from Property: Dear guest officer: First of all, thank you for taking your precious time to leave your review here. Dear, I am very sad that I did not get your 5-point praise. We have given your feedback immediately and strengthened the training of service awareness. I am very sorry for the inconvenience caused to you. I hope to get your understanding. I hope that with your support, Huali's tomorrow will be better and better. I look forward to seeing you stay again!
Anonymous User
Standard Double Room
Stayed in Dec 2022
Business travelers
8 Reviews
1.0/5
Posted on Dec 25, 2022
Service: very bad attitude, harassment during nap time, complaints have not received feedback, search for a bottle of mineral water, will not come again in the future
Original TextTranslated by Google
Response from Property: Dear guest officer: First of all, thank you for taking your precious time to leave your review here. Dear, I am very sad that I did not get your 5-point praise. We have given your feedback immediately and strengthened the training of service awareness. I am very sorry for the inconvenience caused to you. I hope to get your understanding. I hope that with your support, Huali's tomorrow will be better and better. I look forward to seeing you stay again!
Anonymous User
Standard Double Room
Stayed in Jun 2022
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2022
Hygiene The aunt in the guest room likes it. The hygiene is very clean. The items are placed neatly, giving people a very comfortable feeling. Environment Check-in time is late, no feeling The service is super good, especially the lady at the front desk, Xiaohua, is very nice The facilities are good in all aspects, the air conditioning is very powerful, and the sleep is very comfortable 😌 Overall feeling is great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Huali! Thank you even more for your generous praise and strong recommendation! It is really hard to leave love in Huali. Huali Apartment is your most beautiful and warmest home in Shenzhen. You also remember that Check back often!
Wumingshidong
Standard Double Room
Stayed in May 2022
Other
28 Reviews
5.0/5
Outstanding
Posted on May 22, 2022
The location of the hotel is very good, the environment is also good, the diaphragm is very good, there are sufficient parking spaces, there are many delicious food nearby, and the hotel staff are also very polite, especially the front desk lady Xiaotian, the service is very good, her The smile is very sweet, I am very impressed, strongly recommend staying
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in May 2022
Couples
5 Reviews
5.0/5
Outstanding
Posted on May 22, 2022
The service of Xiaohua and Dandan at the front desk is very good. The hotel is good. I like it. The hotel also sent a fruit plate, which is great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has a reason to miss it, every season has its unforgettable scenery, and every hotel has their sweet and warm memories , I hope (Huali Li Apartment University Town Store) will be the warmest and most unique one in your memory! Come back to Huali often to have a look, I wish you good luck!