Himalayas Hotel Xi'an Bell and Drum Tower Subway Station Reviews
Himalayas Hotel Xi'an Bell and Drum Tower Subway Station
No.2, Luoma Pedestrian Street, East Street, Xi'an, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Himalayas Hotel Xi'an Bell and Drum Tower Subway Station Guest Reviews
4.8/5
Amazing
1504 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1504)
Positive reviews(1495)
Reviews with photos/video(597)
Friendly front desk staff(449)
Easy to get around(288)
Many amenities(219)
Large rooms(182)
Delicious breakfast(118)
Close to metro(90)
Has rooms for families(39)
Awesome gym(13)
Negative reviews(9)
Ferawaty Kurnadi
Holiday Family Comfy Room
Stayed in Dec 2023
Family
9 review
Outstanding
Posted on Jan 1, 2024
Great service
Guest User
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 21, 2024
I booked a themed family room. The room is quite large. The hotel is very close to the clock tower. It is convenient to go out and play. The service is very good. The cleaning lady Wan is very nice and can solve any problems in time. It is a very happy trip.
Original TextTranslated by Google
Response from Property: 【❤One guest, one change, stay with peace of mind❤】Dear guest, hello! Thank you very much for choosing us. We are also glad to see that our warm and enthusiastic service can leave you with unforgettable memories after you leave. Thank you for your review of us. We have been working hard to provide every guest with the best service. If you add a touch of uniqueness and thoughtfulness to your stay, you can have a satisfying stay experience. Thank you again for choosing our hotel and we look forward to your next visit.
Guest User
Superior Room (Double bed)
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Dec 20, 2023
The location of the hotel is very good, very close to the subway station, very close to the Bell Tower and within walking distance. There are many food and drink shops nearby. You can eat local pasta opposite. You can also reach Xi'an skp within walking distance. It is also close to Muslim Street. Sajin Bridge is also very close. The lady at the front desk gave us a free room upgrade. We checked in at 10 a.m. that day because our flight back was at 10 p.m., and she also helped us extend our room stay. Yes, yes, the hotel's hair dryer is particularly good. Yes, we originally wanted to bring our own hair dryer, but it was a shame that we didn't. The room was very clean and the mattress was very good. It was not a very soft one. I don't like very soft mattresses. The room was also very spacious. Highly recommend to friends traveling to Xi’an to stay here!
Original TextTranslated by Google
Response from Property: [❤Brand Mattress❤] In the vast sea of people, meeting each other is a kind of fate! Thank you for your support and love for our store. welcome next time!
Chaizhongyuan
Superior Room (Double bed)
Stayed in Dec 2023
Other
3 review
Outstanding
Posted on Dec 19, 2023
Nana Xiaorong at the front desk has a good service attitude and complete facilities and equipment.
Original TextTranslated by Google
Yimengpiaofei
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
2 review
Outstanding
Posted on Dec 1, 2023
Zhao Nana at the front desk has good service. The location is convenient and the hygiene is good.
Original TextTranslated by Google
Response from Property: [❤Adjacent to Luoma City Food Street❤] Dear guests, hello! Thank you very much for your support of our Himalayan Hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
xhteh
Superior Room (2 beds)
Stayed in Oct 2023
Friends
2 review
Amazing
Posted on Oct 19, 2023
The hygiene is very good and the cleaning is very clean. Don't stay in a room facing the street where the smell of hot pot and oily smoke will be exposed as soon as you open the window. Moreover, the room was a bit stuffy and the air conditioner could not be turned on. The hotel said that it is like this in the north. When there is no heating, the air conditioner is not turned on, and there is no cold air. They said that these are all turned on uniformly. Maybe it's a newly opened place. Sometimes when I go out, I'll find workers working on it. Mainly because we got up late in the morning and we can hear the sound of drilling at 10 o'clock.
The hotel's transportation is pretty good. It's close to the subway. It's next to the Bell Tower and Kaiyuan Mall. There's also an Internet celebrity check-in point in Chang'an in Xi'an.
Original TextTranslated by Google
Response from Property: [The hotel facilities and equipment are undergoing maintenance and upgrades. We are very sorry for the inconvenience caused to you! The relevant issues have been rectified and we look forward to your visit again! ] Dear guests: Hello! Thank you very much for choosing to stay at Himalaya Hotel and sharing your stay experience. After reading your review, we are glad that the hotel can bring you a wonderful time during your trip. Your appreciation really gives us a great encouragement, and we also thank you for your valuable opinions. We will definitely do better and be committed to providing every guest with a home away from home experience. You are welcome to come home often. Look!
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Friends
6 review
Outstanding
Posted on Oct 10, 2023
Hotel location: The location is very good. It is located in the center of Xi'an, close to the Bell Tower. It is quiet in the bustle. It is very close to the south gate of Gulou Muslim Street in walking distance. The hotel is conveniently located near supermarkets, shopping malls and restaurants. It is also very close to the subway entrance. .
Room decoration: The decoration facilities are also very smart and comfortable, with wet and dry separation, facilities and bedding linens reaching four-star standards, and the rooms are spacious.
Hotel service: The children at the front desk greet you very enthusiastically when entering and exiting. It is not like some hotels that just give you mechanical greetings. As a business trip party who travels every day, I have stayed in many hotels, both good and bad. The service of this hotel is better than Five stars and considerate. When checking in, the two front desks were very friendly and welcoming! After checking in, the front desk took the initiative to help us with our luggage. Whenever we came in and out, they took the initiative to help us press the elevator, took the initiative to give us directions on walking routes, eat, see the scenery, etc. When we went for a walk in the evening, they even took the initiative to suggest spraying some toilet water on me to ward off mosquitoes. .
Parking is also very convenient, free parking, self-service laundry,
Overall very satisfied
Original TextTranslated by Google
Response from Property: [❤Reservation for airport pick-up and drop-off❤]Dear guests: Hello! I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Xi'an Himalaya Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Jinhejintuo
Featured Room (2 beds)
Stayed in Dec 2023
Friends
13 review
Outstanding
Posted on Dec 20, 2023
Friendly service, clean room
Original TextTranslated by Google
Response from Property: 【❤Late check-out❤】Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
Posted on Dec 14, 2023
The service staff at this hotel are very rude. They randomly use other people's mobile phones to take photos and browse other people's private information. The reviews in Dianping are all written by the service staff using the guests' mobile phones, which is very unreliable. Everyone should find another hotel to stay in.
Original TextTranslated by Google
Response from Property: Dear, a misunderstanding brought us together. When you left the hotel, our service staff communicated with you about your stay experience. With your satisfaction and approval, we invite you to click a picture and text review for us. It is precisely because we hope that you can Based on the positive comments in the text, he helped us add a few photos of the hotel and the beautiful scenery to promote the hotel. The process of selecting photos for the album caused such a big misunderstanding. We are very sad and very sorry for this! I believe that during your stay, you will also feel the superior location of the hotel, as well as the hotel's dedication to value-added services and supporting facilities and equipment. The hotel is located on Luomashi Pedestrian Street, the core area of the Bell and Drum Towers, less than 500 meters from the Bell Tower subway entrance. It has an independent parking lot and a free laundry room, gym, library and business center for guests to use for free. All the hotel staff work hard to serve every customer who comes into the store, and this original intention has never changed! I also hope that you can visit Himalaya Hotel again next time you come to Xi'an, and let us welcome you with better services and products!
Guest User
Featured Room (2 beds)
Stayed in Nov 2023
Couples
2 review
Posted on Nov 10, 2023
Overall, it's very average and the experience is very poor. I turned off the air conditioner when I slept at night. I don't know what kept buzzing. The sound reached its peak at 7 o'clock in the morning. Someone's old-fashioned mobile phone ringtone was ringing at the door and the voice was loud. This is the worst hotel experience I have ever stayed in.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we could not give you a perfect stay experience. We pay great attention to and value every guest's stay experience. If you have any factors that affect your rest during your stay, you can tell us as soon as possible and we will do our best to solve the problem for you! All Himalaya staff look forward to your visit again!
Guest User
Superior Room (Double bed)
Stayed in Oct 2023
Solo travelers
2 review
Posted on Oct 31, 2023
The sound insulation effect is very poor! Forget it, when I was going to bed at night, the porch light couldn't be turned off and stayed on all night! Then the air conditioning was not very effective and it was very hot the whole night!
Original TextTranslated by Google
Response from Property: [Thank you for your suggestions during the trial operation of the hotel. The service will be continuously improved and upgraded. We invite you to experience it again and witness our growth! ] Dear guest, we sincerely apologize and regret for the unpleasant experience you had during your stay. The hotel management attaches great importance to the opinions of every guest, and we will further improve and improve our facilities and services. We sincerely look forward to your visit again.
Guest User
Deluxe Family Friendly Room
Stayed in Oct 2023
Family
1 review
Outstanding
Posted on Oct 30, 2023
The room is very big and the service is very good. I booked a family room. When we arrived, they upgraded us to the presidential suite because there were so many of us. It was very big and very comfortable.
Original TextTranslated by Google
Response from Property: [❤Convenient transportation in the core business district❤] Dear guest, thank you for choosing Himalaya Hotel. I am also glad that you had a good stay experience. You can call the front desk partner. We are at your service 24 hours a day. We look forward to welcoming you. Thank you for your visit again. I wish you a happy life.
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2023
Other
5 review
Posted on Oct 27, 2023
I don’t quite understand the operation of charging a deposit when checking into a hotel now😐 Moreover, after checking out the next morning, the deposit was not refunded in time. I called the front desk later in the evening to inquire about the situation, and then the reply was that it was too late during the day. I was too busy to take care of it 😓 But when we checked out, we didn’t see any other guests. The staff’s professional skills don’t want to make more comments, and there is no service to speak of! To be honest!
Hygiene: It is said to be a newly opened hotel, but I don’t feel that it is new at all.
Facilities: Very average. Equipment is under construction. Poor sound insulation.
Original TextTranslated by Google
Response from Property: [Thank you for your suggestions during the trial operation of the hotel. The service will be continuously improved and upgraded. We invite you to experience it again and witness our growth! ] Dear guest, we sincerely apologize and regret for the unpleasant experience you had during your stay. The hotel management attaches great importance to the opinions of every guest, and we will further improve and improve our facilities and services. We sincerely look forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Friends
4 review
Outstanding
Posted on Oct 30, 2023
① It took a long time to check in, but the attitude was very good. There was no smell in the room, the room was large, and the sound insulation was good. It was well received;
②The room is quite big and the hygiene is good. I found that toiletries were missed and they were quickly brought to me. I just didn’t like that there couldn’t be more clothes drying racks. It wasn’t enough for a few more nights;
③The room we stayed in was quite big, and there were many restaurants nearby. You wouldn’t hear the noise from the streets outside at night. The transportation was convenient and the stay was comfortable. I liked it.
Original TextTranslated by Google
Response from Property: [❤Convenient transportation in the core business district❤] Dear guest, thank you for choosing Himalaya Hotel. I am also glad that you had a good stay experience. You can call the front desk partner. We are at your service 24 hours a day. We look forward to welcoming you. Thank you for your visit again. I wish you a happy life.
Guest User
Featured Room (Double Bed)
Stayed in Nov 2023
Other
1 review
Posted on Nov 10, 2023
The decoration smell in the room is too strong
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Xi'an Bell Tower Himalaya Hotel, and thank you very much for taking the time to give us your opinion. If you are dissatisfied with the room after checking in, you can contact us as soon as possible, and we will definitely coordinate for you or upgrade you to your favorite room. The hotel attaches great importance to guests' opinions and feedback. Our Himalayan Bell Tower store started preparations in early 2022. All the household items in the hotel rooms are finished products and have been left to cool for more than a year, and have been treated with aldehyde removal. We attach great importance to the hotel's own guest rooms and service quality, and the hotel also Equipped with a fresh air system, which can better regulate the freshness of indoor air. The hotel as a whole has a modern and simple design, which not only meets the needs of customers, but also adds a sense of space and practicality. The internal facilities of all rooms are as shown in the photos and promotional videos displayed on the external website. We attach great importance to the issues you mentioned. This is because our work has not been done well and the details have not been perfected. We will continue to improve and enhance our service quality and will definitely give you a brand new stay experience when you next stay. . The hotel is located on the Bell Tower Luomashi Pedestrian Street, within walking distance of the Bell Tower, Drum Tower, Muslim Street, Xi'an City Wall, and Forest of Steles Museum. The location is very advantageous. The room area is also designed and planned in accordance with five-star standards. It is very spacious, and the hotel is also equipped with Separate on-site parking, banquet room, library, gym, laundry room for guests. All hotel staff work hard to serve every customer. This is our original intention and will never change. We sincerely hope that you will visit Xi'an Bell Tower Himalaya Hotel again and witness our growth and progress. The entire staff of Himalayan Hotels and Resorts is at your service.
Trending Searches
Recommended for you
Olivia Cave Hotel ReviewsCrowne Plaza Brussels Airport ReviewsNH Puebla Centro Historico ReviewsPCM Forum Alcala ReviewsHoliday Inn Express & Suites Rapid City I-90 ReviewsLaforet Ito Onsen Yunoniwa ReviewsOYO 90138 Hotel Elwarda Klcity ReviewsShannon Springs Hotel ReviewsPremiere Classe Roissy - Aeroport Charles de Gaulle ReviewsNest Boutique Resort ReviewsNorfolk Hotel ReviewsThe Hub District Garden Suites ReviewsBaan Baimai Boutique Room ReviewsIbis Styles Buenos Aires Florida ReviewsMatie Osiria ReviewsLi Cheng Guest House ReviewsHotel am Peterstor ReviewsThe Guild Hotel, San Diego, a Tribute Portfolio Hotel ReviewsBeijing Zhongguancun Wudaokou Manxin Hotel ReviewsRakaAyu Kuta ReviewsGalaxia Business HotelMilan Inn (Zhangjiajie Scenic Spot)Happy Castle International HotelAloft Hotels (Dynamic Town)Almaty HotelDaiwa Roynet Hotel HachinoheSteigenberger GuangzhouShangde HotelDash Living on Queen’sCentara Grand & Bangkok Convention Centre at CentralWorld