Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Reviews
Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)
No. 24, Penang Dong Li, Xiamen, ChinaView Hotel Details
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Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Guest Reviews
4.5/5
Great
676 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(676)
Positive reviews(639)
Reviews with photos/video(77)
Classy environment(86)
Friendly front desk staff(59)
Quiet & comfortable(45)
Close to metro(27)
Average sound insulation(25)
Delicious breakfast(15)
Secluded lake view(8)
Convenient public transportation(7)
Negative reviews(37)
Guest User
2-bed Room
Stayed in Jan 2023
Family
1 review
Very Good
Posted on Feb 11, 2023
We really enjoyed our stay in Home Inn.The service was great and the location is great to move around the city easily
Yiyebaofu
Superior Queen Room
Stayed in May 2024
Business travelers
73 review
Outstanding
Posted on May 13, 2024
The hotel has a superior location and convenient transportation: there is a subway station only 100 meters away. The hotel is warm and clean, the front desk service is enthusiastic and professional, the environment is comfortable, the room is large, the room is well ventilated, the bed sheets are clean, the room is soundproof and quiet, there is no noise, and the breakfast is also rich. It is a very good hotel.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is a perfect fate to meet you in such a vast sea of people. I am grateful to have you!
Anonymous User
Queen Room A
Stayed in Feb 2024
Other
1 review
Outstanding
Posted on Feb 17, 2024
The room is clean and the service is very considerate!
The location is very convenient, close to Panji and MixC, and the night view of Yundang Lake is also very beautiful ~ I highly recommend friends to stay here
Original TextTranslated by Google
Response from Property: Dear friends, thank you for recognizing us. Your encouragement is very important. If life is a journey, we would like to be your warmest stop. If meeting is a ballad, we would like to be your happy notes. I hope you can write down your mood with your notes. I look forward to meeting you next time.
Guest User
Suite
Stayed in Feb 2024
Family
14 review
Great
Posted on Feb 18, 2024
The high-speed rail station is very close, and it is also convenient to go to the Eight Markets, but I didn't expect that our suite had no windows, so I slept in it for a night. The next morning, we went to watch the sunrise, which was perfect, and I didn't care about the stay experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at our hotel and giving us your review. We are deeply sorry for the bad experience you had during your stay. All the hotel staff sincerely look forward to your next visit. Thank you!
Yangzhouliuyifei
Superior Queen Room
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Feb 13, 2024
I came to Xiamen with my friends. The price was reasonable, the room was clean, the transportation was convenient, the surrounding environment was quiet and comfortable, the front desk was professional and enthusiastic, and I would come again next time.
Original TextTranslated by Google
Response from Property: Thank you family for giving us such a high evaluation. Hehe, Xiaoru is very happy~ Your affirmation makes us full of motivation. We look forward to your visit every time to experience our changes and intentions. Xiaoru is looking forward to your return~ I wish you good work and a happy life~ Muah!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
9 review
Outstanding
Posted on Feb 8, 2024
The hotel is located by the river, with a good environment and fresh air. The room I stayed in faced the community and was very quiet. The mattress and pillow were very comfortable. I also took a photo of the manufacturer 😉
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to seeing you next time!
Guest User
Family-friendly 2-bed Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 3, 2024
The room is very compact, next to the elevator, and it was very noisy at 1am. I couldn't sleep. The quilt of the big bed and the small bed are not of the same thickness. The small bed should be on the floor with a mattress. The hygiene is so-so, and the dirt on the kettle is as shown in the picture.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our fault that we failed to bring you a good experience during this stay. We sincerely apologize to you! We will actively improve the areas where Xiaoru did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure. Xiaoru will strengthen the management of room hygiene. We are very sorry for the inconvenience caused to you during this stay. I hope you will have a brand new experience next time you stay! I sincerely wish you a happy life and all the best!
Anonymous User
Family-friendly 2-bed Room
Stayed in Jan 2024
Family
4 review
Posted on Feb 3, 2024
The room is small and stuffy. The first picture shows that it is relatively large. It is located in the lakeside community. The nearby betel nut restaurant is affordable and delicious. It is convenient to go to the subway and a RT-Mart. You can take a taxi to Gulangyu Island and Xiamen University. You must go to Xiamen Botanical Garden. I chose Home Inn because it was too troublesome after I moved in, so I didn't choose other hotels.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to meeting you next time.
Guest User
2-bed Room
Stayed in Jan 2024
Friends
1 review
Outstanding
Posted on Jan 29, 2024
The hotel is very clean and the location is very convenient. It's a few minutes' walk from the subway. There are also many restaurants nearby. Because I checked out half an hour late after returning from Gulangyu, I extended my stay for free. Very good experience-
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to meeting you next time.
Xuandihou
2-bed Room
Stayed in Nov 2023
Friends
12 review
Amazing
Posted on Feb 15, 2024
Everything is fine, but the room is too small. After putting the twin beds in the room I booked, it was a bit difficult to turn around. The cost performance is not very high. The room faces the community and is relatively quiet. The car chain rear-end collision downstairs is very interesting. The girl at the front desk is pretty
Original TextTranslated by Google
Response from Property: Dear friends, thank you for recognizing us. Your encouragement is very important. If life is a journey, we would like to be your warmest stop. If meeting is a ballad, we would like to be your happy notes. I hope you can write down your mood with your notes. I look forward to meeting you next time.
Miaoer
Suite
Stayed in Jan 2024
Booked for others
2 review
Posted on Jan 18, 2024
The overall feeling is OK, but there is no free parking lot.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our fault that we failed to bring you a good experience during this stay. We hereby apologize to you solemnly! We will actively improve the areas where Xiaoru did not do well. When you encounter problems, we can solve them for you as soon as possible, so that you can have a more pleasant accommodation experience. We are very sorry for the inconvenience caused to you during this stay. I hope you will have a brand new experience next time you stay! I sincerely wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in May 2024
Family
3 review
Posted on May 3, 2024
Generally, the hotel is located in a small community with average environment. There is a river opposite, the water is quite smelly, and you can smell the stench in the room. The room is very small, and I asked the front desk to help add a quilt for my family of three.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our fault that we failed to bring you a good experience during this stay. We would like to apologize to you sincerely! We will actively improve the areas where Xiaoru did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure and solve the problem as soon as possible when you encounter it, so that you can have a more pleasant accommodation experience. We are very sorry for the inconvenience caused to you during this stay. I hope you will have a brand new experience next time you stay! I sincerely wish you a happy life and all the best!
ivy761128
2-bed Room
Stayed in Oct 2023
Family
5 review
Posted on Oct 5, 2023
Very bad hotel, the worst Home Inn experience, nothing for breakfast, not even eggs. The waiters in the restaurant have extremely bad attitudes. Ask for an egg and curse. The restaurant doesn't even have a waiter, but a security guard with a bad attitude.
The room is very small.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during this stay. We would like to solemnly apologize to you and punish the relevant employees. We will strengthen the training and training of hotel employees in the future. Management, we will actively improve the things we do poorly, and we hope you will have a new experience next time you stay! Sincerely wish you a happy life and all the best
Jie1899
2-bed Room
Stayed in Sep 2023
Family
5 review
Outstanding
Posted on Oct 15, 2023
The room is clean and hygienic, and disposable towels are used for washing. The boss is very friendly. The transportation downstairs is very convenient and there are many shops open. I will continue to stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is a perfect fate to meet you in such a vast sea of people. I am grateful to have you!
Anonymous User
2-bed Room
Stayed in Feb 2024
Family
2 review
Posted on Mar 8, 2024
The room is terrible, and it costs 400-500 per day. What a terrible place. Brothers and sisters, please don't go to this lousy Home Inn, especially this one in Xiamen. The service attitude is terrible, and the room is terrible. The exterior photos are good, and the photos on Ctrip are also good. They are all taken by blind eyes. I stayed here for two days. On the first day, the ceiling called your cat all night. On the second day, I moved to a shabby room to stay for one night. Damn bad luck. This damn place, the front desk service is also ***
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our fault that we failed to bring you a good experience during this stay. We hereby solemnly apologize to you! If you have a bad experience during your stay, you can give feedback to the front desk, and we will help you solve it if we can. If you feel that the hotel does not meet your expectations, you can completely cancel the order and find a hotel you like to stay in. This is all free choice. You asked us for a check-out fee, which is unavoidable. You have already checked in and the room fee cannot be refunded. Please understand; we will actively improve the places where Xiaoru did not do well, and Xiaoru will strengthen the business ability of the hotel waiters. When you encounter problems, we can solve them for you as soon as possible, so that you can have a more pleasant stay experience. I am very sorry for the inconvenience caused to you by this stay. I hope you will have a brand new experience next time you stay! I sincerely wish you a happy life and all the best!
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