Puerto Escondido Apartments

This hotel is so run down that I’m baffled as to how it is still operating. In my opinion the positive reviews are illegitimate, if you order by latest reviews and the lower ratings you’ll find what I wish I had read before we booked here. In summary, the hotel reminded me of the places I would stay at when I went backpacking on a shoestring 20 years ago. So on arrival as a family of 5 for a week-long relaxing break from London, we were mortified to discover the state of the hotel and the adjoining beach club. Think mouldy plastic sun loungers (all of them), soft drinks served from a 4 litre bottle which was flat, cracked mugs and tables, mouldy showers and grouting in bathrooms (we had two rooms and both were similarly bad), damaged walls, bobbly, stained and grey bedsheets and tatty grey towels..to name a few of the issues. In addition to the bad state of the property, the service was abysmal. No beach towels left at the beach club, no tables for breakfast available (told to just wait), used drinks from others left outside our room all night and day, indifferent staff when I complained. We awoke to a loud scratching sound in our room which turned out to be a big crab fiddling with the electrical wires! When I demanded it be removed the staff did nothing until I complained to the manager. This hotel was so poor on every level that it bordered on comedy; it was simply unbelievable given how it presents itself on its website. The website photos are extremely inaccurate and misleading, as can be seen from my attached photos. For example, the “putting green” was so old and decrepit that it was not possible for the kids play with. We promptly left after one night (I will be seeking a full refund) and checked into the hotel next door (VillaSol) which thankfully had availability, has been very good and has an absolutely fantastic beach club- and is CHEAPER than Posada Real!! The fact Posada Real charges the prices it does is pretty much fraudulent! So save your money and your holiday and go next door.

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

Hello travelers, since to be honest, the hotel has an excellent cost-benefit. I am delighted with the view of the main bay and the beautiful beach of zicatela. The room was very comfortable and was very comfortable. The most important hotel is the most attractive and very nice hotel, and the most nice hotel is the most attractive hotel.

Como q a ratos estaba algo aburrido pero conforme pasaron los días, descubrí y encontré cosas que hacer y después ya no quería venirme. Me falto tiempo, estuvo genial . Yo sí regreso Recomiendo mucho la playa de carrizalillo y obviamente la de zicatela . El adoquin estuvo bien siempre y cuando quieras comprar muchos souvenirs aunque recomiendo q están más baratos en la central de abastos (centro) de hecho enfrente hay un local de chocolates oaxaqueños y mole; Se los recomiendo mucho . Para desayunar: les recomiendo más el cafecito qué las juquileñas y comer en puerto angelito camaroncitos muy buenos en los q están al fondo

I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

When you stay at Hotel Santa Fe in Puerto Escondido, you'll be on the beach, within a 15-minute drive of Zicatela Beach and Carrizalillo Beach. This beach hotel is 2.9 mi (4.7 km) from Puerto Angelito Beach and 0.1 mi (0.1 km) from Marinero Beach.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 68 guestrooms. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.

This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: ”I believe it's not possible to get a second glass of juice?” - The answer: ”no, not possible, just one”. If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.

The hotel is central and, despite being a little old, it has its charm and is clean. The hotel was the most badly located, the receptionist was expensive to give us any kind of indication and was quite a margin. On the last day, we had the check out at 12 but the flight didn't leave until 17:00, we asked you if we could leave the baggage for an hour somewhere and told us not (never had passed us), We asked if he could call a taxi and told us they were picking up on the street (without giving much more details). The first day, when we returned from the beach, the door of the room was open (they had cleaned and washed it without closing), nothing happened but we had all in the room...