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Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport flight

Explore the cheapest one-way and round-trip flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport over the next 90 days, with one-way fares from AED 263 and round-trip from AED 540. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Fri, Nov 6 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Mon, Nov 9 | Ethiopian Airlines
      AED 540 AED 743
      27% off
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Mon, Nov 23 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Wed, Nov 25 | Ethiopian Airlines
      AED 540 AED 743
      27% off
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Fri, Nov 20 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Wed, Nov 25 | Ethiopian Airlines
      AED 540 AED 743
      27% off
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Fri, Nov 27 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Mon, Nov 30 | Ethiopian Airlines
      AED 540
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Wed, Nov 11 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Mon, Nov 16 | Ethiopian Airlines
      AED 540
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Mon, Nov 16 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Mon, Nov 23 | Ethiopian Airlines
      AED 540
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Fri, Nov 13 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Wed, Nov 18 | Ethiopian Airlines
      AED 540
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Mon, Nov 30 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Wed, Dec 2 | Ethiopian Airlines
      AED 540
      27% off
      AED 743 AED 540
    • BKK 1:30 PM
      2h
      Nonstop
      HAN 3:30 PM
      Bangkok - Hanoi | Mon, Nov 2 | Ethiopian Airlines
      HAN 10:40 PM
      2h
      Nonstop
      BKK 12:40 AM
      Hanoi - Bangkok | Mon, Nov 9 | Ethiopian Airlines
      AED 541
      27% off
      AED 743 AED 541
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
      HAN 3:00 PM
      6h
      Nonstop
      BKK 4:00 PM
      Hanoi - Bangkok | Sun, Nov 1 | Normal Airline
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    • Cheapest
      BKK 3:05 PM
      1h 55m
      Nonstop
      HAN 5:00 PM
      Bangkok - Hanoi | Tue, Dec 1 | VietJet Air
      AED 305 AED 433
      30% off
      30% off
      AED 433 AED 305
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Wed, Dec 2 | VietJet Air
      AED 306 AED 433
      28% off
      28% off
      AED 433 AED 306
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sat, Oct 31 | VietJet Air
      AED 306 AED 433
      28% off
      28% off
      AED 433 AED 306
    • BKK 3:05 PM
      1h 55m
      Nonstop
      HAN 5:00 PM
      Bangkok - Hanoi | Fri, Dec 11 | VietJet Air
      AED 307
      28% off
      AED 433 AED 307
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Fri, Oct 30 | Thai Vietjet Air
      AED 307
      28% off
      AED 433 AED 307
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sun, Dec 13 | VietJet Air
      AED 309
      28% off
      AED 433 AED 309
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sat, Nov 21 | VietJet Air
      AED 309
      28% off
      AED 433 AED 309
    • BKK 1:50 PM
      2h
      Nonstop
      HAN 3:50 PM
      Bangkok - Hanoi | Sat, Oct 31 | Vietravel Airlines
      AED 313
      28% off
      AED 433 AED 313
    • BKK 2:05 PM
      2h
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Fri, Oct 30 | Vietravel Airlines
      AED 313
      28% off
      AED 433 AED 313
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
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    • Cheapest nonstop
      BKK 3:05 PM
      1h 55m
      Nonstop
      HAN 5:00 PM
      Bangkok - Hanoi | Tue, Dec 1 | VietJet Air
      AED 305 AED 433
      30% off
      30% off
      AED 433 AED 305
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Wed, Dec 2 | VietJet Air
      AED 306 AED 433
      28% off
      28% off
      AED 433 AED 306
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sat, Oct 31 | VietJet Air
      AED 306 AED 433
      28% off
      28% off
      AED 433 AED 306
    • BKK 3:05 PM
      1h 55m
      Nonstop
      HAN 5:00 PM
      Bangkok - Hanoi | Fri, Dec 11 | VietJet Air
      AED 307
      28% off
      AED 433 AED 307
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Fri, Oct 30 | Thai Vietjet Air
      AED 307
      28% off
      AED 433 AED 307
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sun, Dec 13 | VietJet Air
      AED 309
      28% off
      AED 433 AED 309
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sat, Nov 21 | VietJet Air
      AED 309
      28% off
      AED 433 AED 309
    • BKK 1:50 PM
      2h
      Nonstop
      HAN 3:50 PM
      Bangkok - Hanoi | Sat, Oct 31 | Vietravel Airlines
      AED 313
      28% off
      AED 433 AED 313
    • BKK 2:05 PM
      2h
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Fri, Oct 30 | Vietravel Airlines
      AED 313
      28% off
      AED 433 AED 313
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
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    • Cheapest nonstop
      BKK 5:30 PM
      1h 50m
      Nonstop
      HAN 7:20 PM
      Bangkok - Hanoi | Fri, Dec 11 | Thai Airways
      AED 408 AED 1,032
      60% off
      60% off
      AED 1,032 AED 408
    • BKK 5:30 PM
      1h 50m
      Nonstop
      HAN 7:20 PM
      Bangkok - Hanoi | Sat, Nov 21 | Thai Airways
      AED 415 AED 1,032
      60% off
      60% off
      AED 1,032 AED 415
    • BKK 5:30 PM
      1h 50m
      Nonstop
      HAN 7:20 PM
      Bangkok - Hanoi | Fri, Nov 20 | Thai Airways
      AED 415 AED 1,032
      60% off
      60% off
      AED 1,032 AED 415
    • BKK 5:30 PM
      1h 50m
      Nonstop
      HAN 7:20 PM
      Bangkok - Hanoi | Wed, Dec 2 | Thai Airways
      AED 416
      60% off
      AED 1,032 AED 416
    • BKK 2:15 PM
      1h 50m
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Tue, Dec 1 | Thai Airways
      AED 421
      59% off
      AED 1,032 AED 421
    • BKK 5:30 PM
      1h 50m
      Nonstop
      HAN 7:20 PM
      Bangkok - Hanoi | Sat, Nov 14 | Thai Airways
      AED 426
      59% off
      AED 1,032 AED 426
    • BKK 2:15 PM
      1h 50m
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Sun, Jan 10 | Thai Airways
      AED 450
      56% off
      AED 1,032 AED 450
    • BKK 2:15 PM
      1h 50m
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Tue, Jan 5 | Thai Airways
      AED 450
      56% off
      AED 1,032 AED 450
    • BKK 2:15 PM
      1h 50m
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Wed, Dec 23 | Thai Airways
      AED 452
      56% off
      AED 1,032 AED 452
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
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    • Cheapest nonstop
      BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Thu, Oct 29 | VietJet Air
      AED 263 AED 1,295
      80% off
      80% off
      AED 1,295 AED 263
    • BKK 2:05 PM
      2h
      Nonstop
      HAN 4:05 PM
      Bangkok - Hanoi | Thu, Oct 29 | Vietravel Airlines
      AED 283 AED 1,295
      78% off
      78% off
      AED 1,295 AED 283
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Sat, Oct 31 | Thai Vietjet Air
      AED 284 AED 1,295
      78% off
      78% off
      AED 1,295 AED 284
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Wed, Nov 4 | Thai Vietjet Air
      AED 290
      78% off
      AED 1,295 AED 290
    • BKK 6:35 PM
      1h 50m
      Nonstop
      HAN 8:25 PM
      Bangkok - Hanoi | Sat, Oct 31 | VietJet Air
      AED 295
      77% off
      AED 1,295 AED 295
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Sun, Nov 1 | Thai Vietjet Air
      AED 302
      77% off
      AED 1,295 AED 302
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Fri, Oct 30 | Thai Vietjet Air
      AED 307
      76% off
      AED 1,295 AED 307
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Thu, Oct 29 | Thai Vietjet Air
      AED 311
      76% off
      AED 1,295 AED 311
    • BKK 9:25 AM
      1h 50m
      Nonstop
      HAN 11:15 AM
      Bangkok - Hanoi | Mon, Nov 2 | Thai Vietjet Air
      AED 321
      75% off
      AED 1,295 AED 321
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
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    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Wed, Nov 25 | Ethiopian Airlines
      AED 478 AED 811
      41% off
      41% off
      AED 811 AED 478
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Fri, Nov 27 | Ethiopian Airlines
      AED 478 AED 811
      41% off
      41% off
      AED 811 AED 478
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Wed, Nov 11 | Ethiopian Airlines
      AED 478 AED 811
      41% off
      41% off
      AED 811 AED 478
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Fri, Nov 20 | Ethiopian Airlines
      AED 478
      41% off
      AED 811 AED 478
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Wed, Dec 2 | Ethiopian Airlines
      AED 481
      41% off
      AED 811 AED 481
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Fri, Nov 13 | Ethiopian Airlines
      AED 487
      40% off
      AED 811 AED 487
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Fri, Nov 6 | Ethiopian Airlines
      AED 491
      39% off
      AED 811 AED 491
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Fri, Dec 4 | Ethiopian Airlines
      AED 492
      39% off
      AED 811 AED 492
    • BKK 1:30 PM
      1h 30m
      Nonstop
      HAN 3:00 PM
      Bangkok - Hanoi | Mon, Nov 16 | Ethiopian Airlines
      AED 493
      39% off
      AED 811 AED 493
    • BKK 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Bangkok - Hanoi | Fri, Oct 30 | Normal Airline
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Displayed flight fares from Bangkok to Hanoi are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport

What is the cheapest month for one-way flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

Data is based on average one-way flight prices from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport, the best time to buy is in November, with an average price of AED 206. You’ll want to avoid October, when the average price can reach as high as AED 320.

AED 320
AED 263
AED 206
AED 149
    Cheapest
  • AED 320
    Oct
  • AED 206
    Nov
  • AED 220
    Dec
  • AED 240
    Jan
  • AED 259
    Feb
  • AED 213
    Mar
  • AED 272
    Apr
  • AED 262
    May
  • AED 285
    Jun
  • AED 304
    Jul
  • AED 292
    Aug
  • AED 284
    Sep

What’s the cheapest month to fly round-trip from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, September is typically the cheapest month to find flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport, with an average price of AED 647. In contrast, February is usually the most expensive month, with average fares reaching AED 887.

AED 887
AED 767
AED 647
AED 527
    Cheapest
  • AED 755
    Oct
  • AED 730
    Nov
  • AED 754
    Dec
  • AED 709
    Jan
  • AED 887
    Feb
  • AED 731
    Mar
  • AED 722
    Apr
  • AED 685
    May
  • AED 794
    Jun
  • AED 692
    Jul
  • AED 686
    Aug
  • AED 647
    Sep

What is the cheapest day of the week to fly from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

The data is based on the past 12 months and shows the average ticket prices from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport is Tuesday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

AED 468
AED 451
AED 434
AED 417
  • AED 446
    Mon
  • AED 434
    Tue
  • AED 448
    Wed
  • AED 440
    Thu
  • AED 444
    Fri
  • AED 443
    Sat
  • AED 468
    Sun

Which airline offers the cheapest flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

The cheapest airline flying from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport is VietJet Air (from AED 263) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

VietJet Air
From AED 263
Vietravel Airlines
From AED 283
Vietnam Airlines
From AED 308
Ethiopian Airlines
From AED 314
Thai Vietjet Air
From AED 333
Sun PhuQuoc Airways
From AED 399
Thai Airways
From AED 408
Emirates
From AED 453
HK Express
From AED 566
Bangkok Airways
From AED 627

Find more flights and airlines

What is the flight schedule from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

Check the schedule for flights from Bangkok to Hanoi and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. VJ904

    Suvarnabhumi Intl. Airport

    8:00 PM

    BKK

    1h 55m

    9:55 PM

    HAN

    - M T W T F -
    Search

  2. VJ902

    Suvarnabhumi Intl. Airport

    5:45 PM

    BKK

    1h 55m

    7:40 PM

    HAN

    S M T W T F S
    Search

  3. VU304

    Suvarnabhumi Intl. Airport

    1:50 PM

    BKK

    2h

    3:50 PM

    HAN

    S M T W T F S
    Search

  4. VN616

    Suvarnabhumi Intl. Airport

    10:25 PM

    BKK

    2h

    12:25 AM

    HAN

    S M T W T F S
    Search
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About Suvarnabhumi Intl. Airport and Noi Bai Intl. Airport

Learn about Suvarnabhumi Intl. Airport (BKK) and Noi Bai Intl. Airport (HAN) — including location, terminals, transportation, and travel tips.

Flight distance 994.04 km
Cheapest one-way ticket price AED 305
Cheapest return ticket price AED 540

FAQs for Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport Flights

  • How long is the flight from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport?

    Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport takes about 1 hour 33 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 15 daily flights from Suvarnabhumi Intl. Airport (BKK) to Noi Bai Intl. Airport (HAN).
  • The earliest flight from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport departs at 07:45, and the last departs at 22:15, with about 11 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Suvarnabhumi Intl. Airport (BKK) to Noi Bai Intl. Airport (HAN) is quite popular. Without considering departure times or holidays, tickets cost around AED 424 in December, the most expensive month to book this route.
  • The earliest flight departs from Suvarnabhumi Intl. Airport (BKK) at 07:45 and arrives in Noi Bai Intl. Airport (HAN) at 09:35.
  • The latest flight departs from Suvarnabhumi Intl. Airport (BKK) at 19:05 and arrives in Noi Bai Intl. Airport (HAN) at 21:00.
    • The distance from Noi Bai International Airport to downtown is about 21 km. It takes about 40 minutes by taxi.
  • VietJet Air is a very popular airline operating an average of 6433 flights per month.
  • One-way flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport currently start from AED 305, and round-trip fares start from AED 540. The current lowest fare is a VietJet Air flight departing on Tue, Dec 1; prices may vary depending on availability.
  • Yes. Vietnam Airlines, Thai Airways, VietJet Air, Vietravel Airlines and Ethiopian Airlines operate direct flights from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport, with an average flight time of 1 hour 31 minutes, and around 59 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport is AED 779. Prices may vary depending on the departure date, airline, and availability.
  • VietJet Air, Vietravel Airlines and Thai Vietjet Air are the most popular budget airlines flying from Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport, with one-way fares starting from AED 305. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Suvarnabhumi Intl. Airport to Noi Bai Intl. Airport operates around 59 weekly flights, mainly by Vietnam Airlines, Thai Airways and VietJet Air. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Suvarnabhumi Intl. Airport and Noi Bai Intl. Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.