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Pudong Intl. Airport to Noi Bai Intl. Airport flight

Explore the cheapest one-way and round-trip flights from Pudong Intl. Airport to Noi Bai Intl. Airport over the next 90 days, with one-way fares from MXN1,737 and round-trip from MXN3,398. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Nov 26 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Wed, Dec 2 | VietJet Air
      MXN3,398 MXN5,019
      32% off
      32% off
      MXN5,019 MXN3,398
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Nov 24 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Sun, Nov 29 | VietJet Air
      MXN3,403 MXN5,019
      32% off
      32% off
      MXN5,019 MXN3,403
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Nov 25 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Sun, Nov 29 | VietJet Air
      MXN3,471 MXN5,019
      31% off
      31% off
      MXN5,019 MXN3,471
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sat, Nov 28 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Tue, Dec 1 | VietJet Air
      MXN3,474
      31% off
      MXN5,019 MXN3,474
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Dec 18 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Tue, Dec 22 | VietJet Air
      MXN3,476
      31% off
      MXN5,019 MXN3,476
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Nov 6 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Tue, Nov 10 | VietJet Air
      MXN3,491
      30% off
      MXN5,019 MXN3,491
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 9 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Sun, Nov 15 | VietJet Air
      MXN3,496
      30% off
      MXN5,019 MXN3,496
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Dec 8 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Sat, Dec 12 | VietJet Air
      MXN3,502
      30% off
      MXN5,019 MXN3,502
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sun, Nov 15 | VietJet Air
      HAN 9:25 PM
      2h 50m
      Nonstop
      PVG 1:15 AM
      Hanoi - Shanghai | Tue, Nov 17 | VietJet Air
      MXN3,502
      30% off
      MXN5,019 MXN3,502
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
      HAN 3:00 PM
      6h
      Nonstop
      SHA 4:00 PM
      Hanoi - Shanghai | Tue, Oct 27 | Normal Airline
      Find more flights
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    • Cheapest
      PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 30 | VietJet Air
      MXN1,737 MXN3,636
      52% off
      52% off
      MXN3,636 MXN1,737
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 30 | VietJet Air
      MXN1,743 MXN2,546
      32% off
      32% off
      MXN2,546 MXN1,743
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Dec 10 | VietJet Air
      MXN1,743 MXN2,546
      32% off
      32% off
      MXN2,546 MXN1,743
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sun, Dec 13 | VietJet Air
      MXN1,748
      31% off
      MXN2,546 MXN1,748
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Dec 11 | VietJet Air
      MXN1,757
      52% off
      MXN3,636 MXN1,757
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Oct 30 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Dec 15 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Dec 16 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Dec 9 | VietJet Air
      MXN1,779
      30% off
      MXN2,546 MXN1,779
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 30 | VietJet Air
      MXN1,737 MXN3,636
      52% off
      52% off
      MXN3,636 MXN1,737
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 30 | VietJet Air
      MXN1,743 MXN2,546
      32% off
      32% off
      MXN2,546 MXN1,743
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Dec 10 | VietJet Air
      MXN1,743 MXN2,546
      32% off
      32% off
      MXN2,546 MXN1,743
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sun, Dec 13 | VietJet Air
      MXN1,748
      31% off
      MXN2,546 MXN1,748
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Dec 11 | VietJet Air
      MXN1,757
      52% off
      MXN3,636 MXN1,757
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Oct 30 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Dec 15 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Dec 16 | VietJet Air
      MXN1,776
      30% off
      MXN2,546 MXN1,776
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Dec 9 | VietJet Air
      MXN1,779
      30% off
      MXN2,546 MXN1,779
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Nov 30 | VietJet Air
      MXN1,737 MXN3,636
      52% off
      52% off
      MXN3,636 MXN1,737
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Dec 11 | VietJet Air
      MXN1,757 MXN3,636
      52% off
      52% off
      MXN3,636 MXN1,757
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Dec 14 | VietJet Air
      MXN1,779 MXN3,636
      51% off
      51% off
      MXN3,636 MXN1,779
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Dec 8 | VietJet Air
      MXN1,782
      51% off
      MXN3,636 MXN1,782
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Dec 22 | VietJet Air
      MXN1,796
      51% off
      MXN3,636 MXN1,796
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Dec 10 | VietJet Air
      MXN1,799
      51% off
      MXN3,636 MXN1,799
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Jan 13 | VietJet Air
      MXN1,827
      50% off
      MXN3,636 MXN1,827
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Dec 17 | VietJet Air
      MXN1,906
      48% off
      MXN3,636 MXN1,906
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sun, Dec 13 | VietJet Air
      MXN1,909
      47% off
      MXN3,636 MXN1,909
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Tue, Oct 27 | VietJet Air
      MXN1,979 MXN9,036
      78% off
      78% off
      MXN9,036 MXN1,979
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Wed, Oct 28 | VietJet Air
      MXN1,979 MXN9,036
      78% off
      78% off
      MXN9,036 MXN1,979
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Thu, Oct 29 | VietJet Air
      MXN1,990 MXN9,036
      78% off
      78% off
      MXN9,036 MXN1,990
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Mon, Oct 26 | VietJet Air
      MXN2,013
      78% off
      MXN9,036 MXN2,013
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Sun, Oct 25 | VietJet Air
      MXN2,193
      76% off
      MXN9,036 MXN2,193
    • PVG 2:20 AM
      3h 55m
      Nonstop
      HAN 5:15 AM
      Shanghai - Hanoi | Fri, Oct 30 | VietJet Air
      MXN2,303
      75% off
      MXN9,036 MXN2,303
    • PVG 10:10 PM
      3h 50m
      Nonstop
      HAN 1:00 AM
      Shanghai - Hanoi | Mon, Oct 26 | Juneyao Airlines
      MXN2,593
      71% off
      MXN9,036 MXN2,593
    • PVG 10:10 PM
      3h 50m
      Nonstop
      HAN 1:00 AM
      Shanghai - Hanoi | Tue, Oct 27 | Juneyao Airlines
      MXN2,686
      70% off
      MXN9,036 MXN2,686
    • PVG 9:25 AM
      3h 50m
      Nonstop
      HAN 12:15 PM
      Shanghai - Hanoi | Fri, Oct 30 | Juneyao Airlines
      MXN2,686
      70% off
      MXN9,036 MXN2,686
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
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    • PVG 9:50 PM
      3h 30m
      Nonstop
      HAN 12:20 AM
      Shanghai - Hanoi | Sat, Oct 24 | Juneyao Airlines
      MXN4,808 MXN11,099
      56% off
      56% off
      MXN11,099 MXN4,808
    • PVG 2:20 PM
      3h 30m
      Nonstop
      HAN 4:50 PM
      Shanghai - Hanoi | Sat, Oct 24 | Air China
      MXN7,769 MXN11,099
      30% off
      30% off
      MXN11,099 MXN7,769
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Mon, Dec 14 | Air China
      MXN3,212 MXN11,099
      71% off
      71% off
      MXN11,099 MXN3,212
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Mon, Dec 7 | Air China
      MXN3,223
      71% off
      MXN11,099 MXN3,223
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Sun, Dec 6 | Air China
      MXN3,223
      71% off
      MXN11,099 MXN3,223
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Sun, Nov 22 | Air China
      MXN3,586
      68% off
      MXN11,099 MXN3,586
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Mon, Dec 21 | Air China
      MXN3,631
      67% off
      MXN11,099 MXN3,631
    • PVG 8:35 AM
      3h 40m
      Nonstop
      HAN 11:15 AM
      Shanghai - Hanoi | Sat, Dec 12 | Air China
      MXN3,673
      67% off
      MXN11,099 MXN3,673
    • PVG 3:25 PM
      3h 40m
      Nonstop
      HAN 6:05 PM
      Shanghai - Hanoi | Mon, Oct 26 | Vietnam Airlines
      MXN5,835
      47% off
      MXN11,099 MXN5,835
    • SHA 1:00 PM
      17h 25m
      1 stop
      HAN 2:00 PM
      Shanghai - Hanoi | Sun, Oct 25 | Normal Airline
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Displayed flight fares from Shanghai to Hanoi are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Pudong Intl. Airport to Noi Bai Intl. Airport

What is the cheapest month for one-way flights from Pudong Intl. Airport to Noi Bai Intl. Airport?

Data is based on average one-way flight prices from Pudong Intl. Airport to Noi Bai Intl. Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Pudong Intl. Airport to Noi Bai Intl. Airport, the best time to buy is in January, with an average price of MXN1,856. You’ll want to avoid October, when the average price can reach as high as MXN2,893.

MXN2,893
MXN2,375
MXN1,856
MXN1,338
    Cheapest
  • MXN2,893
    Oct
  • MXN2,047
    Nov
  • MXN2,007
    Dec
  • MXN1,856
    Jan
  • MXN2,284
    Feb
  • MXN2,161
    Mar
  • MXN2,602
    Apr
  • MXN2,604
    May
  • MXN2,550
    Jun
  • MXN2,522
    Jul
  • MXN2,237
    Aug
  • MXN2,432
    Sep

What’s the cheapest month to fly round-trip from Pudong Intl. Airport to Noi Bai Intl. Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Pudong Intl. Airport to Noi Bai Intl. Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, October is typically the cheapest month to find flights from Pudong Intl. Airport to Noi Bai Intl. Airport, with an average price of MXN5,644. In contrast, April is usually the most expensive month, with average fares reaching MXN8,158.

MXN8,158
MXN6,901
MXN5,644
MXN4,387
  • MXN5,644
    Oct
  • MXN5,893
    Nov
  • MXN5,827
    Dec
  • MXN6,620
    Jan
  • MXN7,078
    Feb
  • MXN6,910
    Mar
  • MXN8,158
    Apr
  • MXN7,214
    May
  • MXN7,038
    Jun
  • MXN6,462
    Jul
  • MXN7,001
    Aug
  • MXN8,015
    Sep

What is the cheapest day of the week to fly from Pudong Intl. Airport to Noi Bai Intl. Airport?

The data is based on the past 12 months and shows the average ticket prices from Pudong Intl. Airport to Noi Bai Intl. Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Pudong Intl. Airport to Noi Bai Intl. Airport is Friday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

MXN3,432
MXN3,230
MXN3,027
MXN2,825
    Cheapest
  • MXN3,163
    Mon
  • MXN3,110
    Tue
  • MXN3,193
    Wed
  • MXN3,115
    Thu
  • MXN3,027
    Fri
  • MXN3,157
    Sat
  • MXN3,432
    Sun

Which airline offers the cheapest flights from Pudong Intl. Airport to Noi Bai Intl. Airport?

The cheapest airline flying from Pudong Intl. Airport to Noi Bai Intl. Airport is VietJet Air (from MXN1,743) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

VietJet Air
From MXN1,743
China Eastern Airlines
From MXN2,230
Shenzhen Airlines
From MXN2,362
Juneyao Airlines
From MXN2,384
China Southern Airlines
From MXN2,401
Xiamen Airlines
From MXN2,458
Sichuan Airlines
From MXN2,463
Cathay Pacific
From MXN2,500
Shandong Airlines
From MXN2,553
Hainan Airlines
From MXN2,666

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What is the flight schedule from Pudong Intl. Airport to Noi Bai Intl. Airport?

Check the schedule for flights from Shanghai to Hanoi and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. VJ6011

    Pudong Intl. Airport

    2:30 AM

    PVG

    3h 45m

    5:15 AM

    HAN

    S M T W - - S
    Search
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About Pudong Intl. Airport and Noi Bai Intl. Airport

Learn about Pudong Intl. Airport (PVG) and Noi Bai Intl. Airport (HAN) — including location, terminals, transportation, and travel tips.

Flight distance 1,940.8 km
Cheapest one-way ticket price MXN1,737
Cheapest return ticket price MXN3,398

FAQs for Pudong Intl. Airport to Noi Bai Intl. Airport Flights

  • How long is the flight from Pudong Intl. Airport to Noi Bai Intl. Airport?

    Pudong Intl. Airport to Noi Bai Intl. Airport takes about 3 hours 5 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 9 daily flights from Pudong Intl. Airport (PVG) to Noi Bai Intl. Airport (HAN).
  • The earliest flight from Pudong Intl. Airport to Noi Bai Intl. Airport departs at 02:20, and the last departs at 22:40, with about 8 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Pudong Intl. Airport (PVG) to Noi Bai Intl. Airport (HAN) is quite popular. Without considering departure times or holidays, tickets cost around MXN2,809 in October, the most expensive month to book this route.
  • The earliest flight departs from Pudong Intl. Airport (PVG) at 08:35 and arrives in Noi Bai Intl. Airport (HAN) at 11:15.
  • The latest flight departs from Pudong Intl. Airport (PVG) at 17:40 and arrives in Noi Bai Intl. Airport (HAN) at 20:00.
    • The distance from Noi Bai International Airport to downtown is about 21 km. It takes about 40 minutes by taxi.
  • China Eastern Airlines is a very popular airline operating an average of 2342 flights per month.
  • One-way flights from Pudong Intl. Airport to Noi Bai Intl. Airport currently start from MXN1,743, and round-trip fares start from MXN3,398. The current lowest fare is a VietJet Air flight departing on Mon, Nov 30; prices may vary depending on availability.
  • Yes. China Eastern Airlines, Air China, VietJet Air, Vietnam Airlines and Juneyao Airlines operate direct flights from Pudong Intl. Airport to Noi Bai Intl. Airport, with an average flight time of 3 hours 4 minutes, and around 50 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Pudong Intl. Airport to Noi Bai Intl. Airport is MXN3,322. Prices may vary depending on the departure date, airline, and availability.
  • VietJet Air are the most popular budget airlines flying from Pudong Intl. Airport to Noi Bai Intl. Airport, with one-way fares starting from MXN1,743. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Pudong Intl. Airport to Noi Bai Intl. Airport operates around 55 weekly flights, mainly by China Eastern Airlines, Air China and Juneyao Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Pudong Intl. Airport and Noi Bai Intl. Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.