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Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport flight
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Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport Flights Info

Cheapest one-way
PHP 5,846
Batik Air Batik Air 1h 10m · Nonstop Sun, Dec 27
Select flight
Cheapest round-trip
PHP 12,933
Batik Air Batik Air 1h 10m · Nonstop Tue, Dec 29 - Sat, Jan 2
Select flight
Flight news

A thunderstorm and heavy rainfall weather alert is in effect for Makassar and surrounding regions in Sulawesi Selatan from 14:40 to 16:40 WITA on 13 November 2026. These severe conditions may cause reduced visibility, strong winds, and localized flooding. Residents are advised to remain vigilant, limit outdoor activities, and take necessary safety precautions until weather conditions improve.

Updated 21h ago

When to travel
March
Cheapest
Recommended airlines
Batik Air Batik AirCheapest· From PHP 5,846 Batik Air Batik AirMost booked

Explore the cheapest one-way and round-trip flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport over the next 90 days, with one-way fares from PHP 5,846 and round-trip from PHP 12,933. Based on Trip.com's latest 7-day flight data.

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    • Cheapest nonstop
      LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Dec 29 | Batik Air
      UPG 10:15 AM
      1h 15m
      Nonstop
      LUW 11:30 AM
      Makassar - Luwuk | Sat, Jan 2 | Batik Air
      PHP 12,933 PHP 21,672
      40% off
      40% off
      PHP 21,672 PHP 12,933
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Thu, Dec 24 | Batik Air
      UPG 10:15 AM
      1h 15m
      Nonstop
      LUW 11:30 AM
      Makassar - Luwuk | Sun, Dec 27 | Batik Air
      PHP 12,961 PHP 21,672
      40% off
      40% off
      PHP 21,672 PHP 12,961
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sun, Nov 15 | Batik Air
      UPG 8:15 AM
      1h 15m
      Nonstop
      LUW 9:30 AM
      Makassar - Luwuk | Wed, Nov 18 | Batik Air
      PHP 13,277 PHP 21,672
      39% off
      39% off
      PHP 21,672 PHP 13,277
    • LUW 10:10 AM
      1h 10m
      Nonstop
      UPG 11:20 AM
      Luwuk - Makassar | Mon, Nov 16 | Batik Air
      UPG 1:05 PM
      1h 15m
      Nonstop
      LUW 2:20 PM
      Makassar - Luwuk | Tue, Nov 17 | Batik Air
      PHP 13,878
      36% off
      PHP 21,672 PHP 13,878
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Nov 17 | Batik Air
      UPG 8:15 AM
      1h 15m
      Nonstop
      LUW 9:30 AM
      Makassar - Luwuk | Wed, Nov 18 | Batik Air
      PHP 13,907
      36% off
      PHP 21,672 PHP 13,907
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Nov 24 | Batik Air
      UPG 1:05 PM
      1h 15m
      Nonstop
      LUW 2:20 PM
      Makassar - Luwuk | Fri, Nov 27 | Batik Air
      PHP 14,203
      34% off
      PHP 21,672 PHP 14,203
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sun, Nov 22 | Batik Air
      UPG 1:05 PM
      1h 15m
      Nonstop
      LUW 2:20 PM
      Makassar - Luwuk | Thu, Nov 26 | Batik Air
      PHP 14,394
      34% off
      PHP 21,672 PHP 14,394
    • LUW 10:10 AM
      1h 10m
      Nonstop
      UPG 11:20 AM
      Luwuk - Makassar | Wed, Nov 25 | Batik Air
      UPG 1:05 PM
      1h 15m
      Nonstop
      LUW 2:20 PM
      Makassar - Luwuk | Sun, Nov 29 | Batik Air
      PHP 14,490
      33% off
      PHP 21,672 PHP 14,490
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Thu, Dec 3 | Batik Air
      UPG 1:05 PM
      1h 15m
      Nonstop
      LUW 2:20 PM
      Makassar - Luwuk | Thu, Dec 10 | Batik Air
      PHP 14,709
      32% off
      PHP 21,672 PHP 14,709
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      UPG 3:00 PM
      6h
      Nonstop
      LUW 4:00 PM
      Makassar - Luwuk | Wed, Nov 18 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sun, Dec 27 | Batik Air
      PHP 5,846 PHP 7,456
      22% off
      22% off
      PHP 7,456 PHP 5,846
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,620
      23% off
      23% off
      PHP 7,620 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,456
      21% off
      21% off
      PHP 7,456 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Dec 30 | Batik Air
      PHP 5,855
      21% off
      PHP 7,456 PHP 5,855
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Jan 5 | Batik Air
      PHP 5,874
      23% off
      PHP 7,620 PHP 5,874
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Dec 25 | Batik Air
      PHP 5,913
      21% off
      PHP 7,456 PHP 5,913
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Jan 1 | Batik Air
      PHP 5,941
      20% off
      PHP 7,456 PHP 5,941
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sat, Dec 26 | Batik Air
      PHP 5,941
      25% off
      PHP 7,960 PHP 5,941
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sat, Jan 2 | Batik Air
      PHP 5,951
      22% off
      PHP 7,620 PHP 5,951
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sun, Dec 27 | Batik Air
      PHP 5,846 PHP 7,456
      22% off
      22% off
      PHP 7,456 PHP 5,846
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,620
      23% off
      23% off
      PHP 7,620 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,456
      21% off
      21% off
      PHP 7,456 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Dec 30 | Batik Air
      PHP 5,855
      21% off
      PHP 7,456 PHP 5,855
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Jan 5 | Batik Air
      PHP 5,874
      23% off
      PHP 7,620 PHP 5,874
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Dec 25 | Batik Air
      PHP 5,913
      21% off
      PHP 7,456 PHP 5,913
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Jan 1 | Batik Air
      PHP 5,941
      20% off
      PHP 7,456 PHP 5,941
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sat, Dec 26 | Batik Air
      PHP 5,941
      25% off
      PHP 7,960 PHP 5,941
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sat, Jan 2 | Batik Air
      PHP 5,951
      22% off
      PHP 7,620 PHP 5,951
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sun, Dec 27 | Batik Air
      PHP 5,846 PHP 13,230
      56% off
      56% off
      PHP 13,230 PHP 5,846
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 13,230
      56% off
      56% off
      PHP 13,230 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Dec 30 | Batik Air
      PHP 5,855 PHP 13,230
      56% off
      56% off
      PHP 13,230 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Dec 25 | Batik Air
      PHP 5,913
      55% off
      PHP 13,230 PHP 5,913
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Jan 1 | Batik Air
      PHP 5,941
      55% off
      PHP 13,230 PHP 5,941
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Mon, Dec 28 | Batik Air
      PHP 5,951
      55% off
      PHP 13,230 PHP 5,951
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sat, Jan 2 | Batik Air
      PHP 5,951
      55% off
      PHP 13,230 PHP 5,951
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Dec 23 | Batik Air
      PHP 5,951
      55% off
      PHP 13,230 PHP 5,951
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Thu, Dec 31 | Batik Air
      PHP 5,970
      55% off
      PHP 13,230 PHP 5,970
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sun, Nov 15 | Batik Air
      PHP 6,390 PHP 22,825
      72% off
      72% off
      PHP 22,825 PHP 6,390
    • LUW 12:20 PM
      6h 10m
      1 stop
      UPG 6:30 PM
      Luwuk - Makassar | Sun, Nov 15 | Pt Wings Abadi
      PHP 12,398 PHP 22,825
      46% off
      46% off
      PHP 22,825 PHP 12,398
    • LUW 10:10 AM
      1h 10m
      Nonstop
      UPG 11:20 AM
      Luwuk - Makassar | Mon, Nov 16 | Batik Air
      PHP 6,600 PHP 22,825
      71% off
      71% off
      PHP 22,825 PHP 6,600
    • LUW 12:10 PM
      4h 10m
      1 stop
      UPG 4:20 PM
      Luwuk - Makassar | Mon, Nov 16 | Pt Wings Abadi
      PHP 11,510
      50% off
      PHP 22,825 PHP 11,510
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Tue, Nov 17 | Batik Air
      PHP 6,619
      71% off
      PHP 22,825 PHP 6,619
    • LUW 3:05 PM
      9h
      1 stop
      UPG 2:25 AM
      Luwuk - Makassar | Tue, Nov 17 | Batik Air
      PHP 19,208
      16% off
      PHP 22,825 PHP 19,208
    • LUW 12:10 PM
      4h 10m
      1 stop
      UPG 4:20 PM
      Luwuk - Makassar | Wed, Nov 18 | Pt Wings Abadi
      PHP 10,449
      54% off
      PHP 22,825 PHP 10,449
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Nov 18 | Batik Air
      PHP 6,467
      72% off
      PHP 22,825 PHP 6,467
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Thu, Nov 19 | Batik Air
      PHP 6,486
      72% off
      PHP 22,825 PHP 6,486
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sun, Dec 27 | Batik Air
      PHP 5,846 PHP 7,456
      22% off
      22% off
      PHP 7,456 PHP 5,846
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,620
      23% off
      23% off
      PHP 7,620 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Jan 6 | Batik Air
      PHP 5,855 PHP 7,456
      21% off
      21% off
      PHP 7,456 PHP 5,855
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Wed, Dec 30 | Batik Air
      PHP 5,855
      21% off
      PHP 7,456 PHP 5,855
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Tue, Jan 5 | Batik Air
      PHP 5,874
      23% off
      PHP 7,620 PHP 5,874
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Dec 25 | Batik Air
      PHP 5,913
      21% off
      PHP 7,456 PHP 5,913
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Fri, Jan 1 | Batik Air
      PHP 5,941
      20% off
      PHP 7,456 PHP 5,941
    • LUW 3:05 PM
      1h 10m
      Nonstop
      UPG 4:15 PM
      Luwuk - Makassar | Sat, Dec 26 | Batik Air
      PHP 5,941
      25% off
      PHP 7,960 PHP 5,941
    • LUW 12:10 PM
      1h 10m
      Nonstop
      UPG 1:20 PM
      Luwuk - Makassar | Sat, Jan 2 | Batik Air
      PHP 5,951
      22% off
      PHP 7,620 PHP 5,951
    • LUW 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Luwuk - Makassar | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Luwuk to Makassar are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport?

The cheapest airline flying from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport is Batik Air (from PHP 5,846) among 1 carriers operating this route. Based on Trip.com's latest 7-day flight data.
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Batik Air logo Batik Air

Trip.com Price Insights: Flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport

What is the cheapest month for one-way flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport?

Data is based on average one-way flight prices from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport, the best time to buy is in March, with an average price of PHP 3,939. You’ll want to avoid September, when the average price can reach as high as PHP 6,950.

PHP 6,950
PHP 5,445
PHP 3,939
PHP 2,434
    Cheapest
  • PHP 5,714
    Nov
  • PHP 5,678
    Dec
  • PHP 5,731
    Jan
  • PHP 5,122
    Feb
  • PHP 3,939
    Mar
  • PHP 4,563
    Apr
  • PHP 6,085
    May
  • PHP 6,796
    Jun
  • PHP 6,847
    Jul
  • PHP 6,616
    Aug
  • PHP 6,950
    Sep
  • PHP 6,864
    Oct

What is the cheapest day of the week to fly from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport?

The data is based on the past 12 months and shows the average ticket prices from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport is Sunday, with average fares typically lower than other days. You’ll want to avoid flying on Friday, as ticket prices are usually the highest that day.

PHP 6,260
PHP 5,962
PHP 5,663
PHP 5,365
    Cheapest
  • PHP 5,778
    Mon
  • PHP 5,961
    Tue
  • PHP 6,010
    Wed
  • PHP 5,969
    Thu
  • PHP 6,260
    Fri
  • PHP 5,751
    Sat
  • PHP 5,663
    Sun

What is the flight schedule from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport?

Check the schedule for flights from Luwuk to Makassar and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. ID6295

    Syukuran Aminuddin Amir Airport

    12:10 PM

    LUW

    1h 10m

    1:20 PM

    UPG

    S M T W T F S
    Search

  2. ID8295

    Syukuran Aminuddin Amir Airport

    10:10 AM

    LUW

    1h 10m

    11:20 AM

    UPG

    S - T - T - -
    Search

  3. ID6293

    Syukuran Aminuddin Amir Airport

    3:05 PM

    LUW

    1h 10m

    4:15 PM

    UPG

    S M T W T F S
    Search

  4. ID8293

    Syukuran Aminuddin Amir Airport

    3:05 PM

    LUW

    1h 10m

    4:15 PM

    UPG

    S M T W T F S
    Search
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FAQs for Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport Flights

  • How long is the flight from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport?

    Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport takes about 59 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 2 daily flights from Syukuran Aminuddin Amir Airport (LUW) to Sultan Hasanuddin Airport (UPG).
  • The earliest flight from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport departs at 10:10, and the last departs at 15:05, with about 5 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Syukuran Aminuddin Amir Airport (LUW) to Sultan Hasanuddin Airport (UPG) is quite popular. Without considering departure times or holidays, tickets cost around PHP 8,749 in November, the most expensive month to book this route.
  • Batik Air is a very popular airline operating an average of 187 flights per month.
  • One-way flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport currently start from PHP 5,855, and round-trip fares start from PHP 12,933. The current lowest fare is a Batik Air flight departing on Wed, Jan 6; prices may vary depending on availability.
  • Yes. Batik Air operate direct flights from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport, with an average flight time of 56 minutes, and around 18 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport is PHP 9,110. Prices may vary depending on the departure date, airline, and availability.
  • Batik Air and Indonesia AirAsia are the most popular budget airlines flying from Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport, with one-way fares starting from PHP 5,855. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Syukuran Aminuddin Amir Airport to Sultan Hasanuddin Airport operates around 18 weekly flights, mainly by Batik Air. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Syukuran Aminuddin Amir Airport and Sultan Hasanuddin Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.