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Surabaya Airport to Sultan Hasanuddin Airport flight

Explore the cheapest one-way and round-trip flights from Surabaya Airport to Sultan Hasanuddin Airport over the next 90 days, with one-way fares from PKR 15,749 and round-trip from PKR 32,162. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Citilink
      UPG 6:25 AM
      1h 40m
      Nonstop
      SUB 7:05 AM
      Makassar - Surabaya | Sun, Nov 1 | Citilink
      PKR 32,162 PKR 43,334
      26% off
      26% off
      PKR 43,334 PKR 32,162
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      UPG 6:25 AM
      1h 40m
      Nonstop
      SUB 7:05 AM
      Makassar - Surabaya | Mon, Nov 2 | Citilink
      PKR 32,204 PKR 43,334
      26% off
      26% off
      PKR 43,334 PKR 32,204
    • SUB 2:55 PM
      1h 35m
      Nonstop
      UPG 5:30 PM
      Surabaya - Makassar | Fri, Oct 30 | Citilink
      UPG 6:00 PM
      1h 40m
      Nonstop
      SUB 6:40 PM
      Makassar - Surabaya | Mon, Nov 2 | Citilink
      PKR 32,370 PKR 43,334
      25% off
      25% off
      PKR 43,334 PKR 32,370
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Oct 30 | NAM Air
      UPG 6:00 PM
      1h 40m
      Nonstop
      SUB 6:40 PM
      Makassar - Surabaya | Mon, Nov 2 | Citilink
      PKR 33,367
      23% off
      PKR 43,334 PKR 33,367
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Tue, Oct 27 | Lion Air
      UPG 6:25 AM
      1h 40m
      Nonstop
      SUB 7:05 AM
      Makassar - Surabaya | Sun, Nov 1 | Citilink
      PKR 33,658
      22% off
      PKR 43,334 PKR 33,658
    • SUB 12:25 PM
      1h 30m
      Nonstop
      UPG 2:55 PM
      Surabaya - Makassar | Thu, Oct 29 | Lion Air
      UPG 6:25 AM
      1h 40m
      Nonstop
      SUB 7:05 AM
      Makassar - Surabaya | Sun, Nov 1 | Citilink
      PKR 33,783
      22% off
      PKR 43,334 PKR 33,783
    • SUB 2:55 PM
      1h 35m
      Nonstop
      UPG 5:30 PM
      Surabaya - Makassar | Tue, Oct 27 | Citilink
      UPG 4:00 PM
      1h 40m
      Nonstop
      SUB 4:40 PM
      Makassar - Surabaya | Sat, Oct 31 | Citilink
      PKR 33,824
      22% off
      PKR 43,334 PKR 33,824
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Mon, Nov 2 | Lion Air
      UPG 6:00 PM
      1h 40m
      Nonstop
      SUB 6:40 PM
      Makassar - Surabaya | Mon, Nov 2 | Citilink
      PKR 34,240
      21% off
      PKR 43,334 PKR 34,240
    • SUB 8:05 PM
      1h 30m
      Nonstop
      UPG 10:35 PM
      Surabaya - Makassar | Thu, Oct 29 | Sriwijaya Air
      UPG 6:25 AM
      1h 40m
      Nonstop
      SUB 7:05 AM
      Makassar - Surabaya | Sun, Nov 1 | Citilink
      PKR 34,323
      21% off
      PKR 43,334 PKR 34,323
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
      UPG 3:00 PM
      6h
      Nonstop
      SUB 4:00 PM
      Makassar - Surabaya | Fri, Oct 30 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Citilink
      PKR 15,749 PKR 20,579
      23% off
      23% off
      PKR 20,579 PKR 15,749
    • Cheapest
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Citilink
      PKR 15,749 PKR 20,579
      23% off
      23% off
      PKR 20,579 PKR 15,749
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Wed, Oct 28 | Citilink
      PKR 15,790 PKR 22,261
      28% off
      28% off
      PKR 22,261 PKR 15,790
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,040
      22% off
      PKR 20,579 PKR 16,040
    • SUB 7:00 PM
      1h 30m
      Nonstop
      UPG 9:30 PM
      Surabaya - Makassar | Thu, Oct 29 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sun, Nov 1 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Mon, Nov 2 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,206
      27% off
      PKR 22,261 PKR 16,206
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Citilink
      PKR 15,749 PKR 20,579
      23% off
      23% off
      PKR 20,579 PKR 15,749
    • SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Citilink
      PKR 15,749 PKR 20,579
      23% off
      23% off
      PKR 20,579 PKR 15,749
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Wed, Oct 28 | Citilink
      PKR 15,790 PKR 22,261
      28% off
      28% off
      PKR 22,261 PKR 15,790
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,040
      22% off
      PKR 20,579 PKR 16,040
    • SUB 7:00 PM
      1h 30m
      Nonstop
      UPG 9:30 PM
      Surabaya - Makassar | Thu, Oct 29 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sun, Nov 1 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Mon, Nov 2 | Lion Air
      PKR 16,206
      21% off
      PKR 20,579 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,206
      27% off
      PKR 22,261 PKR 16,206
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Citilink
      PKR 15,749 PKR 101,508
      84% off
      84% off
      PKR 101,508 PKR 15,749
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Wed, Oct 28 | Citilink
      PKR 15,790 PKR 101,508
      84% off
      84% off
      PKR 101,508 PKR 15,790
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Lion Air
      PKR 16,206 PKR 101,508
      84% off
      84% off
      PKR 101,508 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,206
      84% off
      PKR 101,508 PKR 16,206
    • SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Citilink
      PKR 16,663
      84% off
      PKR 101,508 PKR 16,663
    • SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Tue, Oct 27 | Citilink
      PKR 17,037
      83% off
      PKR 101,508 PKR 17,037
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Lion Air
      PKR 17,120
      83% off
      PKR 101,508 PKR 17,120
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Wed, Oct 28 | Lion Air
      PKR 17,162
      83% off
      PKR 101,508 PKR 17,162
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Sat, Oct 31 | Citilink
      PKR 17,536
      83% off
      PKR 101,508 PKR 17,536
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Citilink
      PKR 15,749 PKR 93,939
      83% off
      83% off
      PKR 93,939 PKR 15,749
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Wed, Oct 28 | Citilink
      PKR 15,790 PKR 93,939
      83% off
      83% off
      PKR 93,939 PKR 15,790
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Sat, Oct 31 | Lion Air
      PKR 16,206 PKR 93,939
      83% off
      83% off
      PKR 93,939 PKR 16,206
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Lion Air
      PKR 16,206
      83% off
      PKR 93,939 PKR 16,206
    • SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Fri, Oct 30 | Citilink
      PKR 16,663
      82% off
      PKR 93,939 PKR 16,663
    • SUB 8:10 PM
      1h 35m
      Nonstop
      UPG 10:45 PM
      Surabaya - Makassar | Tue, Oct 27 | Citilink
      PKR 17,037
      82% off
      PKR 93,939 PKR 17,037
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Thu, Oct 29 | Lion Air
      PKR 17,120
      82% off
      PKR 93,939 PKR 17,120
    • SUB 11:15 AM
      1h 30m
      Nonstop
      UPG 1:45 PM
      Surabaya - Makassar | Wed, Oct 28 | Lion Air
      PKR 17,162
      82% off
      PKR 93,939 PKR 17,162
    • SUB 8:55 AM
      1h 35m
      Nonstop
      UPG 11:30 AM
      Surabaya - Makassar | Sat, Oct 31 | Citilink
      PKR 17,536
      81% off
      PKR 93,939 PKR 17,536
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
      Find more flights
      Find more flights
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Oct 30 | NAM Air
      PKR 17,286 PKR 20,579
      16% off
      16% off
      PKR 20,579 PKR 17,286
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Oct 30 | NAM Air
      PKR 17,369 PKR 29,236
      41% off
      41% off
      PKR 29,236 PKR 17,369
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Wed, Nov 18 | NAM Air
      PKR 18,699 PKR 29,236
      36% off
      36% off
      PKR 29,236 PKR 18,699
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Nov 6 | NAM Air
      PKR 18,699
      36% off
      PKR 29,236 PKR 18,699
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Mon, Nov 16 | NAM Air
      PKR 18,699
      36% off
      PKR 29,236 PKR 18,699
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Nov 20 | NAM Air
      PKR 18,699
      36% off
      PKR 29,236 PKR 18,699
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Wed, Dec 2 | NAM Air
      PKR 18,741
      36% off
      PKR 29,236 PKR 18,741
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Wed, Nov 4 | NAM Air
      PKR 18,741
      36% off
      PKR 29,236 PKR 18,741
    • SUB 2:45 PM
      1h 25m
      Nonstop
      UPG 5:10 PM
      Surabaya - Makassar | Fri, Dec 25 | NAM Air
      PKR 21,400
      27% off
      PKR 29,236 PKR 21,400
    • SUB 1:00 PM
      17h 25m
      1 stop
      UPG 2:00 PM
      Surabaya - Makassar | Wed, Oct 28 | Normal Airline
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      Find more flights

Displayed flight fares from Surabaya to Makassar are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Surabaya Airport to Sultan Hasanuddin Airport

What is the cheapest month for one-way flights from Surabaya Airport to Sultan Hasanuddin Airport?

Data is based on average one-way flight prices from Surabaya Airport to Sultan Hasanuddin Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Surabaya Airport to Sultan Hasanuddin Airport, the best time to buy is in March, with an average price of PKR 16,428. You’ll want to avoid April, when the average price can reach as high as PKR 26,083.

PKR 26,083
PKR 21,256
PKR 16,428
PKR 11,601
    Cheapest
  • PKR 19,725
    Oct
  • PKR 20,148
    Nov
  • PKR 21,132
    Dec
  • PKR 20,358
    Jan
  • PKR 20,753
    Feb
  • PKR 16,428
    Mar
  • PKR 26,083
    Apr
  • PKR 23,767
    May
  • PKR 26,011
    Jun
  • PKR 26,013
    Jul
  • PKR 22,305
    Aug
  • PKR 19,786
    Sep

What is the cheapest day of the week to fly from Surabaya Airport to Sultan Hasanuddin Airport?

The data is based on the past 12 months and shows the average ticket prices from Surabaya Airport to Sultan Hasanuddin Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Surabaya Airport to Sultan Hasanuddin Airport is Saturday, with average fares typically lower than other days. You’ll want to avoid flying on Monday, as ticket prices are usually the highest that day.

PKR 23,058
PKR 22,040
PKR 21,022
PKR 20,004
    Cheapest
  • PKR 23,058
    Mon
  • PKR 22,212
    Tue
  • PKR 22,230
    Wed
  • PKR 22,049
    Thu
  • PKR 21,316
    Fri
  • PKR 21,022
    Sat
  • PKR 22,236
    Sun

Which airline offers the cheapest flights from Surabaya Airport to Sultan Hasanuddin Airport?

The cheapest airline flying from Surabaya Airport to Sultan Hasanuddin Airport is Citilink (from PKR 15,749) among 8 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Citilink
From PKR 15,749
Lion Air
From PKR 16,040
NAM Air
From PKR 17,286
Sriwijaya Air
From PKR 17,369
Batik Air
From PKR 18,699
Super Air Jet
From PKR 33,118
Garuda Indonesia
From PKR 42,592
Batik Air Malaysia
From PKR 79,075

Find more flights and airlines

What is the flight schedule from Surabaya Airport to Sultan Hasanuddin Airport?

Check the schedule for flights from Surabaya to Makassar and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. IN564

    Surabaya Airport

    2:35 PM

    SUB

    1h 25m

    5:00 PM

    UPG

    S - T - T - S
    Search

  2. JT706

    Surabaya Airport

    11:15 AM

    SUB

    1h 30m

    1:45 PM

    UPG

    S M T W T F S
    Search

  3. JT786

    Surabaya Airport

    5:05 AM

    SUB

    1h 30m

    7:35 AM

    UPG

    S M T W T F S
    Search

  4. SJ562

    Surabaya Airport

    10:30 PM

    SUB

    1h 30m

    1:00 AM

    UPG

    S M T W T F S
    Search

  5. JT880

    Surabaya Airport

    7:00 PM

    SUB

    1h 30m

    9:30 PM

    UPG

    S M T W T F S
    Search

  6. QG356

    Surabaya Airport

    8:10 PM

    SUB

    1h 35m

    10:45 PM

    UPG

    S M T W T F S
    Search

  7. QG354

    Surabaya Airport

    8:55 AM

    SUB

    1h 35m

    11:30 AM

    UPG

    S M T W T F S
    Search

  8. QG352

    Surabaya Airport

    2:55 PM

    SUB

    1h 35m

    5:30 PM

    UPG

    S M T W T F S
    Search
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About Surabaya Airport and Sultan Hasanuddin Airport

Learn about Surabaya Airport (SUB) and Sultan Hasanuddin Airport (UPG) — including location, terminals, transportation, and travel tips.

Flight distance 792.78 km
Cheapest one-way ticket price PKR 15,749
Cheapest return ticket price PKR 32,162

FAQs for Surabaya Airport to Sultan Hasanuddin Airport Flights

  • How long is the flight from Surabaya Airport to Sultan Hasanuddin Airport?

    Surabaya Airport to Sultan Hasanuddin Airport takes about 1 hour 16 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 12 daily flights from Surabaya Airport (SUB) to Sultan Hasanuddin Airport (UPG).
  • The earliest flight from Surabaya Airport to Sultan Hasanuddin Airport departs at 05:05, and the last departs at 22:00, with about 20 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Surabaya Airport (SUB) to Sultan Hasanuddin Airport (UPG) is quite popular. Without considering departure times or holidays, tickets cost around PKR 32,910 in December, the most expensive month to book this route.
  • The earliest flight departs from Surabaya Airport (SUB) at 05:05 and arrives in Sultan Hasanuddin Airport (UPG) at 07:35.
  • The latest flight departs from Surabaya Airport (SUB) at 20:05 and arrives in Sultan Hasanuddin Airport (UPG) at 22:35.
  • Citilink is a very popular airline operating an average of 1397 flights per month.
  • One-way flights from Surabaya Airport to Sultan Hasanuddin Airport currently start from PKR 15,749, and round-trip fares start from PKR 32,162. The current lowest fare is a Citilink flight departing on Thu, Oct 29; prices may vary depending on availability.
  • Yes. Lion Air, Citilink, Batik Air, PT Sriwijaya Air and NAM Air operate direct flights from Surabaya Airport to Sultan Hasanuddin Airport, with an average flight time of 1 hour 14 minutes, and around 89 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Surabaya Airport to Sultan Hasanuddin Airport is PKR 32,492. Prices may vary depending on the departure date, airline, and availability.
  • Lion Air, Citilink and Batik Air are the most popular budget airlines flying from Surabaya Airport to Sultan Hasanuddin Airport, with one-way fares starting from PKR 15,749. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Surabaya Airport to Sultan Hasanuddin Airport operates around 91 weekly flights, mainly by Lion Air, Citilink and Batik Air. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Surabaya Airport and Sultan Hasanuddin Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.