Trip.com
>
Flights
>
Flights to China
>
Flights to Guangdong
>
Flights to Guangzhou
>
Jinan to Guangzhou flight
>
Jinan Yaoqiang Airport to Baiyun Intl. Airport flight

Explore the cheapest one-way and round-trip flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport over the next 90 days, with one-way fares from MYR 335 and round-trip from MYR 785. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 22 | China Eastern Airlines
      CAN 9:30 AM
      2h 40m
      Nonstop
      TNA 12:10 PM
      Guangzhou - Jinan | Thu, Nov 26 | Hainan Airlines
      MYR 785 MYR 1,177
      33% off
      33% off
      MYR 1,177 MYR 785
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 14 | Hainan Airlines
      CAN 9:30 AM
      2h 40m
      Nonstop
      TNA 12:10 PM
      Guangzhou - Jinan | Wed, Dec 16 | Hainan Airlines
      MYR 794 MYR 1,177
      33% off
      33% off
      MYR 1,177 MYR 794
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Mon, Nov 23 | China Eastern Airlines
      CAN 9:30 AM
      2h 40m
      Nonstop
      TNA 12:10 PM
      Guangzhou - Jinan | Thu, Nov 26 | Hainan Airlines
      MYR 805 MYR 1,177
      32% off
      32% off
      MYR 1,177 MYR 805
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 8 | China Eastern Airlines
      CAN 9:10 PM
      2h 35m
      Nonstop
      TNA 11:45 PM
      Guangzhou - Jinan | Thu, Nov 12 | Shandong Airlines
      MYR 819
      30% off
      MYR 1,177 MYR 819
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Fri, Nov 6 | China Eastern Airlines
      CAN 4:45 PM
      2h 40m
      Nonstop
      TNA 7:25 PM
      Guangzhou - Jinan | Sat, Nov 7 | China Eastern Airlines
      MYR 822
      30% off
      MYR 1,177 MYR 822
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Mon, Nov 2 | China Eastern Airlines
      CAN 6:05 PM
      2h 40m
      Nonstop
      TNA 8:45 PM
      Guangzhou - Jinan | Fri, Nov 6 | China Eastern Airlines
      MYR 822
      30% off
      MYR 1,177 MYR 822
    • TNA 12:40 PM
      2h 55m
      Nonstop
      CAN 3:35 PM
      Jinan - Guangzhou | Sat, Nov 28 | China Eastern Airlines
      CAN 7:05 PM
      2h 35m
      Nonstop
      TNA 9:40 PM
      Guangzhou - Jinan | Mon, Nov 30 | Shandong Airlines
      MYR 828
      30% off
      MYR 1,177 MYR 828
    • TNA 12:40 PM
      2h 55m
      Nonstop
      CAN 3:35 PM
      Jinan - Guangzhou | Tue, Nov 24 | China Eastern Airlines
      CAN 7:05 PM
      2h 35m
      Nonstop
      TNA 9:40 PM
      Guangzhou - Jinan | Mon, Nov 30 | Shandong Airlines
      MYR 835
      28% off
      MYR 1,177 MYR 835
    • TNA 9:20 PM
      3h
      Nonstop
      CAN 12:20 AM
      Jinan - Guangzhou | Sun, Nov 8 | China Southern Airlines
      CAN 9:05 PM
      2h 45m
      Nonstop
      TNA 11:50 PM
      Guangzhou - Jinan | Wed, Nov 11 | China Southern Airlines
      MYR 836
      28% off
      MYR 1,177 MYR 836
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      CAN 3:00 PM
      6h
      Nonstop
      TNA 4:00 PM
      Guangzhou - Jinan | Tue, Nov 3 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sun, Nov 8 | Hainan Airlines
      MYR 335 MYR 575
      42% off
      42% off
      MYR 575 MYR 335
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Nov 2 | Hainan Airlines
      MYR 366 MYR 575
      36% off
      36% off
      MYR 575 MYR 366
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Nov 7 | Hainan Airlines
      MYR 372 MYR 575
      35% off
      35% off
      MYR 575 MYR 372
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 22 | Hainan Airlines
      MYR 384
      30% off
      MYR 552 MYR 384
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 7 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 8 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Dec 12 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 14 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 15 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sun, Nov 8 | Hainan Airlines
      MYR 335 MYR 575
      42% off
      42% off
      MYR 575 MYR 335
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Nov 2 | Hainan Airlines
      MYR 366 MYR 575
      36% off
      36% off
      MYR 575 MYR 366
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Nov 7 | Hainan Airlines
      MYR 372 MYR 575
      35% off
      35% off
      MYR 575 MYR 372
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 22 | Hainan Airlines
      MYR 384
      30% off
      MYR 552 MYR 384
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 7 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 8 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Dec 12 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 14 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 15 | Hainan Airlines
      MYR 390
      28% off
      MYR 552 MYR 390
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sun, Nov 8 | Hainan Airlines
      MYR 335 MYR 734
      54% off
      54% off
      MYR 734 MYR 335
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Nov 2 | Hainan Airlines
      MYR 366 MYR 734
      50% off
      50% off
      MYR 734 MYR 366
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Nov 7 | Hainan Airlines
      MYR 372 MYR 734
      49% off
      49% off
      MYR 734 MYR 372
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Dec 7 | Hainan Airlines
      MYR 390
      47% off
      MYR 734 MYR 390
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Fri, Nov 6 | Hainan Airlines
      MYR 402
      45% off
      MYR 734 MYR 402
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Oct 31 | Hainan Airlines
      MYR 403
      45% off
      MYR 734 MYR 403
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Mon, Nov 2 | China Eastern Airlines
      MYR 405
      45% off
      MYR 734 MYR 405
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Nov 9 | Hainan Airlines
      MYR 408
      44% off
      MYR 734 MYR 408
    • TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Tue, Dec 8 | Hainan Airlines
      MYR 414
      44% off
      MYR 734 MYR 414
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      TNA 8:00 PM
      3h
      Nonstop
      CAN 11:00 PM
      Jinan - Guangzhou | Mon, Nov 2 | Hainan Airlines
      MYR 366 MYR 734
      50% off
      50% off
      MYR 734 MYR 366
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Fri, Nov 6 | Hainan Airlines
      MYR 402 MYR 734
      45% off
      45% off
      MYR 734 MYR 402
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Sat, Oct 31 | Hainan Airlines
      MYR 403 MYR 734
      45% off
      45% off
      MYR 734 MYR 403
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Mon, Nov 2 | China Eastern Airlines
      MYR 405
      45% off
      MYR 734 MYR 405
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Wed, Nov 4 | Hainan Airlines
      MYR 415
      43% off
      MYR 734 MYR 415
    • TNA 9:20 PM
      3h
      Nonstop
      CAN 12:20 AM
      Jinan - Guangzhou | Mon, Nov 2 | China Southern Airlines
      MYR 460
      37% off
      MYR 734 MYR 460
    • TNA 8:00 PM
      2h 55m
      Nonstop
      CAN 10:55 PM
      Jinan - Guangzhou | Thu, Nov 5 | Hainan Airlines
      MYR 464
      37% off
      MYR 734 MYR 464
    • TNA 7:50 AM
      3h
      Nonstop
      CAN 10:50 AM
      Jinan - Guangzhou | Tue, Nov 3 | China Southern Airlines
      MYR 476
      35% off
      MYR 734 MYR 476
    • TNA 9:45 PM
      3h
      Nonstop
      CAN 12:45 AM
      Jinan - Guangzhou | Fri, Nov 6 | China Eastern Airlines
      MYR 486
      34% off
      MYR 734 MYR 486
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      Find more flights
      Find more flights
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Dec 6 | China Eastern Airlines
      MYR 416 MYR 1,332
      69% off
      69% off
      MYR 1,332 MYR 416
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Dec 13 | China Eastern Airlines
      MYR 431 MYR 1,332
      68% off
      68% off
      MYR 1,332 MYR 431
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Dec 20 | China Eastern Airlines
      MYR 440 MYR 1,332
      67% off
      67% off
      MYR 1,332 MYR 440
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 8 | China Eastern Airlines
      MYR 486
      64% off
      MYR 1,332 MYR 486
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Dec 13 | Xiamen Airlines
      MYR 500
      62% off
      MYR 1,332 MYR 500
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 29 | Xiamen Airlines
      MYR 500
      62% off
      MYR 1,332 MYR 500
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 15 | China Eastern Airlines
      MYR 540
      59% off
      MYR 1,332 MYR 540
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 1 | China Eastern Airlines
      MYR 552
      59% off
      MYR 1,332 MYR 552
    • TNA 10:15 PM
      2h 40m
      Nonstop
      CAN 12:55 AM
      Jinan - Guangzhou | Sun, Nov 8 | Xiamen Airlines
      MYR 560
      57% off
      MYR 1,332 MYR 560
    • TNA 1:00 PM
      17h 25m
      1 stop
      CAN 2:00 PM
      Jinan - Guangzhou | Sun, Nov 1 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Jinan to Guangzhou are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport

What is the cheapest month for one-way flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport?

Data is based on average one-way flight prices from Jinan Yaoqiang Airport to Baiyun Intl. Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Jinan Yaoqiang Airport to Baiyun Intl. Airport, the best time to buy is in September, with an average price of MYR 401. You’ll want to avoid October, when the average price can reach as high as MYR 689.

MYR 689
MYR 545
MYR 401
MYR 257
    Cheapest
  • MYR 689
    Oct
  • MYR 554
    Nov
  • MYR 508
    Dec
  • MYR 572
    Jan
  • MYR 611
    Feb
  • MYR 577
    Mar
  • MYR 551
    Apr
  • MYR 500
    May
  • MYR 510
    Jun
  • MYR 477
    Jul
  • MYR 637
    Aug
  • MYR 401
    Sep

What is the cheapest day of the week to fly from Jinan Yaoqiang Airport to Baiyun Intl. Airport?

The data is based on the past 12 months and shows the average ticket prices from Jinan Yaoqiang Airport to Baiyun Intl. Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Jinan Yaoqiang Airport to Baiyun Intl. Airport is Saturday, with average fares typically lower than other days. You’ll want to avoid flying on Friday, as ticket prices are usually the highest that day.

MYR 609
MYR 579
MYR 548
MYR 518
    Cheapest
  • MYR 577
    Mon
  • MYR 573
    Tue
  • MYR 594
    Wed
  • MYR 600
    Thu
  • MYR 609
    Fri
  • MYR 548
    Sat
  • MYR 608
    Sun

Which airline offers the cheapest flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport?

The cheapest airline flying from Jinan Yaoqiang Airport to Baiyun Intl. Airport is Hainan Airlines (from MYR 390) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Hainan Airlines
From MYR 390
China Eastern Airlines
From MYR 397
Shenzhen Airlines
From MYR 420
China Southern Airlines
From MYR 427
Shandong Airlines
From MYR 451
Xiamen Airlines
From MYR 472
Sichuan Airlines
From MYR 475
China Express Airlines
From MYR 524
Chengdu Airlines
From MYR 548
Tibet Airlines
From MYR 567

Find more flights and airlines

What is the flight schedule from Jinan Yaoqiang Airport to Baiyun Intl. Airport?

Check the schedule for flights from Jinan to Guangzhou and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. MF3681

    Jinan Yaoqiang Airport

    12:40 PM

    TNA

    2h 55m

    3:35 PM

    CAN

    S M T W T F S
    Search

  2. 3U1196

    Jinan Yaoqiang Airport

    1:00 PM

    TNA

    2h 55m

    3:55 PM

    CAN

    S M T W T F S
    Search

  3. CZ3708

    Jinan Yaoqiang Airport

    9:05 PM

    TNA

    3h

    12:05 AM

    CAN

    S M T W T F S
    Search

  4. MF7647

    Jinan Yaoqiang Airport

    9:45 PM

    TNA

    3h

    12:45 AM

    CAN

    S - T - T - S
    Search

  5. 3U1314

    Jinan Yaoqiang Airport

    9:20 PM

    TNA

    3h

    12:20 AM

    CAN

    S M T W T F S
    Search

  6. CZ3712

    Jinan Yaoqiang Airport

    7:00 PM

    TNA

    3h

    10:00 PM

    CAN

    S M T W T F S
    Search
Find more flights and airlines

About Jinan Yaoqiang Airport and Baiyun Intl. Airport

Learn about Jinan Yaoqiang Airport (TNA) and Baiyun Intl. Airport (CAN) — including location, terminals, transportation, and travel tips.

Flight distance 1,545.53 km
Cheapest one-way ticket price MYR 335
Cheapest return ticket price MYR 785

FAQs for Jinan Yaoqiang Airport to Baiyun Intl. Airport Flights

  • How long is the flight from Jinan Yaoqiang Airport to Baiyun Intl. Airport?

    Jinan Yaoqiang Airport to Baiyun Intl. Airport takes about 2 hours 29 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 22 daily flights from Jinan Yaoqiang Airport (TNA) to Baiyun Intl. Airport (CAN).
  • The earliest flight from Jinan Yaoqiang Airport to Baiyun Intl. Airport departs at 07:50, and the last departs at 22:15, with about 17 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Jinan Yaoqiang Airport (TNA) to Baiyun Intl. Airport (CAN) is quite popular. Without considering departure times or holidays, tickets cost around MYR 839 in September, the most expensive month to book this route.
  • The earliest flight departs from Jinan Yaoqiang Airport (TNA) at 07:50 and arrives in Baiyun Intl. Airport (CAN) at 10:55.
  • The latest flight departs from Jinan Yaoqiang Airport (TNA) at 21:55 and arrives in Baiyun Intl. Airport (CAN) at 00:40.
    • The distance from Guangzhou Baiyun International Airport to downtown is about 28 km. It takes about 40 minutes by taxi.
  • The closest airport to Baiyun Intl. Airport (CAN) is Foshan Shadi Airport. The distance is around 41 km.
  • Shandong Airlines is a very popular airline operating an average of 13662 flights per month.
  • One-way flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport currently start from MYR 384, and round-trip fares start from MYR 785. The current lowest fare is a Hainan Airlines flight departing on Tue, Dec 22; prices may vary depending on availability.
  • Yes. China Southern Airlines, Shenzhen Airlines, Shandong Airlines, Hainan Airlines and China Eastern Airlines operate direct flights from Jinan Yaoqiang Airport to Baiyun Intl. Airport, with an average flight time of 2 hours 29 minutes, and around 97 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Jinan Yaoqiang Airport to Baiyun Intl. Airport is MYR 595. Prices may vary depending on the departure date, airline, and availability.
  • Jinan Yaoqiang Airport to Baiyun Intl. Airport operates around 90 weekly flights, mainly by China Southern Airlines, Shandong Airlines and Shenzhen Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Jinan Yaoqiang Airport and Baiyun Intl. Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Popular Destinations

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.