Chania Homestays

This was the most fraudulently advertised room I have ever come across. As 2 female friends we had booked a 2 bedroom suite with living area and sofa bed for our holiday, which was booked, paid for and confirmed several months in advance. When we arrived the entrance opened up to a mattress wedged against a wall in an alcove in the hallway between the bedroom and bathroom. The mattress was neither dressed as a sofa or a bed, it was simply a mattress opposite a kettle and nespresso machine (with no pods). We were shown the bedroom and asked where the other bedroom was. We were told the mattress was! This didn't even constitute a bed never mind a bedroom. The man who met us who subsequently turned out to be the manager became extremely rude and intimidating when we told him this was not what we booked & we wanted what we booked otherwise we wanted our money back. He told us we hadn't paid which was rubbish as we had proof of payment to show him and then subsequently said it was Bulls**t (his words not mine) that a 2 bedroom suite even existed. Meanwhile my friend was on the phone to the manager who said the suite was for 5 people and we were only 2. The manager was shouting at us, did not apologise once and was extremely intimidating. The room was fit for 2 people only & only a romantic couple& was v small , the bathroom was small, outdated and no bath. I noticed there was no photos of our actual room on ANY booking websites. It took hours before we got a refund and our first night was completely ruined.

With a stay at Viaggio Elegant Rooms in Chania (Chania Town), you'll be steps from Old Venetian Harbor and 4 minutes by foot from Chania Central Market. This guesthouse is 0.7 mi (1.2 km) from Nea Chora Beach and 6.7 mi (10.8 km) from Agia Marina Beach.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Featured amenities include express check-in, luggage storage, and a safe deposit box at the front desk.Make yourself at home in one of the 5 air-conditioned rooms featuring minibars and espresso makers. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

With a stay at Minaret Suites & Apartments, you'll be centrally located in Chania, just a 3-minute walk from Chania Central Market and 5 minutes by foot from Old Venetian Harbor. This upscale guesthouse is 6.6 mi (10.6 km) from Agia Marina Beach and 4.7 mi (7.6 km) from Port of Souda.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

With a stay at Elia Kentron- Adults Only in Chania (Chania Town), you'll be steps from Chania Central Market and 4 minutes by foot from Old Venetian Harbor. This aparthotel is 0.8 mi (1.2 km) from Nea Chora Beach and 6.5 mi (10.5 km) from Agia Marina Beach.Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access and concierge services.Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and espresso makers. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes, and housekeeping is provided daily.

I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed Hotels.com immediately and they were trying to find the manager but he/she was hiding!

With a stay at Elia Daliani in Chania (Chania Town), you'll be steps from Chania Central Market and 4 minutes by foot from Old Venetian Harbor. This upscale guesthouse is 7.3 mi (11.7 km) from Agia Marina Beach and 5.2 mi (8.3 km) from Port of Souda.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 4 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at Sea & City Apartments in Chania (Chania Town), you'll be a 4-minute drive from Old Venetian Harbor and 5 minutes from Nea Chora Beach. This aparthotel is 1.6 mi (2.6 km) from Golden Beach and 2.2 mi (3.6 km) from Agioi Apostoloi Beach.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.Continental breakfasts are available daily from 9:30 AM to 11:00 AM for a fee.Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 12 guestrooms, featuring kitchenettes with refrigerators and espresso makers. Rooms have private furnished balconies. 32-inch plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

With a stay at Chania Inn in Chania (Chania Town), you'll be steps from Old Venetian Harbor and 6 minutes by foot from Chania Central Market. This guesthouse is 0.7 mi (1.1 km) from Nea Chora Beach and 6.7 mi (10.8 km) from Agia Marina Beach.This guesthouse offers complimentary parking nearby and designated smoking areas.Make yourself at home in one of the 3 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at La Maison Ottomane in Chania (Chania Town), you'll be a 4-minute walk from Old Venetian Harbor and 7 minutes by foot from Chania Central Market. This luxury bed & breakfast is 6.8 mi (10.9 km) from Agia Marina Beach and 1.1 mi (1.8 km) from Nea Chora Beach.Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional features at this bed & breakfast include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Take advantage of the bed & breakfast's room service. Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 9:00 AM to 11:00 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 3 individually decorated guestrooms, featuring refrigerators and tablet computers. 27-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Set in a prime location of Kambos, Antica Canea Luxury Rooms puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Facilities like free Wi-Fi in all rooms, daily housekeeping, Wi-Fi in public areas, car park, family room are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, clothes rack, linens, slippers, towels. The property offers various recreational opportunities. Convenience and comfort make Antica Canea Luxury Rooms the perfect choice for your stay in Kambos.