Overall, we had a very nice family holiday at Rixos Saadiyat Island. This was our second stay at the hotel. We especially liked the kids club and all the staff there along with the many great kids activities offered, including various sports, crafts, cooking classes, mini disco and shows. It’s a very family friendly resort with many small children, which in turn makes it easier for the parents and even more fun for the kids, as they can make friends and play with other kids. One point for improvement would be to add 1 native English speaker to the kids club & animations team. A large proportion of the staff was still the same as during our first stay. We saw so many familiar faces among the staff and most of us remembered us from the previous year. At the Turquoise Restaurant Sonu again did an excellent job at looking after us during our second stay, and always made sure we had everything we needed and more. Nothing was too much trouble for him and he knew exactly what we needed and when, especially, since we were busy with our two little kids who are both pretty lively and can be a bit of a handful at times. Sonu is truly a master of providing top class service. We also want to mention a few of the waiting staff who provided great service and are an asset to the company including, Tristan, Romell, Monica, Tin, Kim, Richelle and Elfalbera. Another thing that we liked about the resort were various sports classes and trainings on offer at the Exclusive Sports Club every day. The trainers were good and well qualified. Here too, there was a familiar face from last year. Trainer Amro, whom we already met the previous year and trained with, was still around and encouraged us to join several classes. Thanks to him, I took part in Kangoo Jump classes, which were great fun and helped me stay in shape and feel good during our holiday. These professional sports activites and classes are definitely great added value for the guests. The service on the beach however, wasn’t great and was better the year before. Nobody would proactively acknowledge us when we got to the beach or bring us towels and water. Moreover, the fact that they serve no food, just fruits and drinks, both at the beach and by the pool on the sunbeds, is a real shame and not 5-Star-like or luxurious. What also bothered us is that on the beach they used paper plates and plastic cutlery to serve fruits. This didn’t look or feel luxurious at all. I could have maybe turned a blind eye on the fact that one can’t order any food on the beach or on the sunbeds by the pool, if the food at the Peoples restaurant by the pool had been really great, but this was not the case. They have a fairly small, limited menu and the food is ok, but nothing special. The beef burger patties are average quality at best and the caesar salad had way too much dressing on. Moreover, the steak wrap could have had nicer, better tasting entrecote. So we were missing that 5-star-hotel food experience that one typically ge