Courtyard Dallas Addison/Quorum Drive

The staff were amazing but that’s where the positive stopped. The air in our room was broken and it was so hot. One of our travelers was pregnant and we were told there were no other rooms were available. We were miserable all night. The hotel seemed run down and smelled strange too.

Overall, the hotel is beautiful, clean well put together. The staff is very willing to help, and prompt and fulfilling request. The only issue I really had was the amount of money I was spending there, and I had to pay for parking. Seems a little ridiculous.

127 suite didn't have microwave, bathroom floor dangerous for disabled people like myself, shower not set up properly, room service didn't change sheets for entire week stay, but the staff was nice. No complimentary breakfast, or coffee.

It was a late night arrival after flight getting canceled in early morning check out so we didn't really get a checkout being with the facility but we had good service checking in and out and the facility was clean

This is our second time at this property and this time was even better than the first! Extremely clean & quiet even during spring break! Front desk staff were very kind and welcoming and even informed me of some room upgrades that I may be able to utilize on my next visit. My family and I will definitely be visiting again!

Expected a different experience. Called a month in advance to confirm coffee maker is a regular drip coffee maker. It is not. Uses those little flat pods. Did not use. Went to Walmart and bought a $15 coffee maker, $2 coffee filters, and $8 bag of ground coffee. Spent $25 for unlimited cups equal to approximately 4 cups at the breakfast bar (Starbucks). Gave the coffee maker away and was money ahead. A/C and heater control was attached with duct tape. Bathroom does not have a fan.