The builders are very capable to have such a hotel in the beautiful and deserted Karakul Lake Scenic Area. Even if the weather was bad on the day we checked in, it still felt a bit pity after seeing a snowfall, not to mention the sunshine shining on the mountains and the stars shining brightly. However, most of the guests who are willing to pay a high price have also stayed in hotels of good quality and will have comparisons. Therefore, I think the hotel is positioned as a wild luxury, but some services are not in place: 1. There is dental floss left by previous guests on the bedside, 2. The table is stained, 3. There is a sofa bed for three people, and the sofa bed pulls out Later, I found a lot of hair, and the bedding prepared for the sofa bed in the cabinet did not have a quilt cover. 4. The water in the washbasin and shower room was very slow, and it felt like the sewer pipes were blocked. 5. The floor heating was too hot and dry. If it can be equipped with a humidifier, will be better.
Regarding the issue of hygiene, after we raised it, the hotel took it very seriously and sent someone to check. Seeing that we had already solved it ourselves, the manager in charge apologized and arranged for everyone to receive a cup the next day. I can feel their seriousness in operating, and I hope they can continue to improve in the future.
Original TextTranslation provided by Google