The Lakefront Anchorage Reviews

Unfortunately from the outset our stay was substandard. On checking in later at night we were not greeted, the receptionist only gave one room instead of two, then on split floors when we were a family. I had to ask to be put together. Never explained resort fee, where our room was, the vouchers with the room key which we found just before we left, never gave us water which we should have been given. Don't expect your room to be serviced because unless you request it then it doesn't happen. That wasn't explained either. So the resort fee which is a hidden cost gives you absolutely nothing but charges you over $20 US.a day per room. In NZ this is illegal.What you quote is the cost . Rooms are run down. Staff are rude and dismissive. The food in the restaurant was great and service was ok in there but the front of house needs a serious makeover. The word hospitality isn't something they are aware of and it badly reflects on the hotel and Anchorage. I absolutely would not recommend this hotel. It charges additional costs without explanation while providing nothing for it.

Great staff

A good stay as usual.

Good hotel. Clean, efficient, comfortable. I would stay here again.

The hotel is a bit old and the beds are uncomfortable, but the restaurant service and food are very good.

We were charged $179 additional for “resort fees.” We prepaid for the room, and were not informed by ******* that we would have to pay additional fees at checkout.

We have stayed here many times and feel comfortable and know what we need. The staff is great from front desk, house keeping and restaurants.

We were very disappointed because we paid for king mattress and the mattress sizes are not truly king size.

Close to airport. Shuttle was nice.

Pets can stay. Close to airport

The room is dirty. The tub is slimy and yellowed. The sink is blocked. The coffee maker is also dirty.

This hotel is beautifully situated, and convenient to the airport with a 24 hour airport shuttle. We arrived New years eve (after midnight) our driver was kind and helpful. We had no problems checking in. This hotel does charge a resort fee, with that you get free Wifi, and 10 off a breakfast. This is one of my favorite venues to stay at, love the lobby..very Alaskan, but I will say that over the years the room have become a little worn. They need a little updating and freshening up.

Great location. Free shuttle. Gave me $10.00 my breakfast.

Friendly check-in. Room request was honored. Free breakfast vouchers were received