Guest User
September 6, 2023
We got put in this hotel after the flight was delayed at the airport with easy jet and after reading the other reviews it looks like this is the hotel everyone gets sent to. At the beginning we was just happy to be anywhere else than the airport seeing as our flight was at 5am all I wanted to do was go to sleep , after checking in and handing our passports over (which made me uncomfortable to leave it with them but everyone was ) got the room key we went to the lifts which were so confusing it took several attempts to get the the correct floor but got there in the end , went in the room it was fine no issues with the bed or the cleanliness, from the other reviews maybe we just got lucky!?. When we came in it had like a small passage way from the main door to another door which then was the room with bed and then a door from there to the shower room/ toilet , After turning the air con on getting changed to sleep putting phones on charge etc and laying down was when things started to seem strange , after going to toilet the toilet dripping was excessive so closed the door while doing so the door handle fell off into my hand , I put it back on and looked around more , I opened the room door which lead to the passage to the main door and could see the chain for the main door was broken as if the door had been kicked open , this lead me to think why would a hotel need 2 doors to get into the room, was it so it takes longer for someone to get in to give u more time to hide perhaps, the bathroom door handle coming off on the outside only would mean you can lock yourself in the bathroom and it only be opened from the inside , why would someone need or want to do that , what has happened in this room? Feeling very uncomfortable I turned to google and googled the area , bad idea as I found information about organisations that I which I knew less about in the area , knowing my passport was not with me if anything happened I would have no way to get home or be identified I went down and as I approached reception, every passport for every person who checked in of the delayed flight was just opposite the reception desk all layed out in the open , after asking for mine and my partners , we had stickers on them with the door number of the room we was staying , there was no security at the door , anyone could have walked in and taken every single passport and knew exactly which room the person was in , also they have green and red lights outside the rooms to show which ones are occupied, so in the case of anything happening being quiet and pretending no one is in the room wouldn’t even be an option as the hotel is basically telling anyone and everyone which rooms have people in , I felt extremely extremely unsafe in this hotel to the point I was thinking of messages to send my children if it was the last time they spoke to me . We left and paid about £80 for a cab back to our resort which is in a tourist area being safer , as we still had the room their until 12