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From booking our stay to checkout, our entire experience was excellent. This is a 4 star, airport hotel, yes... but it's park location, proximity to the city and decor that would be at home in a gorgeous boutique hotel makes for an altogether elevated experience. Nadia could not have done more for us when we called to book and she really set the standard from the get go. Check in was smooth and pleasant and while the room was probably one of the last ones that hasn't been renovated it was huge, clean, comfortable, stylish (maybe very slightly dated) and had everything we could possibly need. The bed was huge and extremely comfortable, the shower pressure was good and the toiletries were all lovely. The little room snacks were also high quality and very nice. Every other member of staff we interacted with was extremely professional and personable, especially the waiting staff in the bar, where were had 2 very nice coffees. The breakfast was also extremely good and checkout was quick and painless. A taxi to the Grafton St area will set you back about €20 and the number 16 bus goes by, just outside the park very regularly. The parking facilities are excellent and the airport shuttle is incredibly convenient, modern and very clean. It's such a good all rounder. I could not recommend this hotel highly enough. I think this is the best value 4 Star in Dublin.

The food was fantastic but everything is about 6 times the price. The service was great also but in comparison to other 5 star hotels it could of done with some work for example the it was my first time in the spa area and I didn't really get very good directions as to where everything was such as in the Marker hotel I was greeted, given a tour and treated as a king which is what you should expect from first class service.

I think this will be a nice stay once their remodel is done, but wait until then. When booked initially, the reservation was for the Hard Rock Hotel. About a week and a half before I arrived, NYX acquired the building. We received no notification about this from either business. The hotel was slightly outdated and undergoing the beginnings of redecoration. The staff seemed to either be hired by NYX and unfamiliar with the hotel or previous employees who were unfamiliar with the new management’s policies. For example, the manual chain lock on my door had been disabled in both of our rooms and the staff at the desk didn’t seem to understand how it had happened. They did move me to a room with a working manual lock immediately, but didn’t seem to understand why I felt the need for one as a single woman in the room and assured me that the staff would respect my privacy. The person in the other room in our booking also had his disabled but didn’t want to bother moving. The next day, housekeeping barged into his room without waiting for an answer to her knock. The person inside was just finishing dressing. Other than that, it’s just little things that haven’t yet been worked out in the management change. For example their card scanners in the rooms and elevators seem to be new and still finicky, and the person at reception hadn’t read the laundry policy on the NYX laundry slips in the rooms. The slips specified it would be back by 6pm if picked up by 8am, but she said it might be the next day. She also had me bring the laundry down to the reception desk when the slip said it would be picked up. The staff was actually really great and when I pointed it out I did get same day laundry; it seemed like a new management miscommunication. Overall, I’d recommend staying here after they’ve had a chance to settle and remodel. They were already starting to take down the Hard Rock decorations and I suspect they will also redo the older and brightly colored carpets and walls. Since we didn’t receive any notifications about the new management and redecorating, I’m not sure there will be one about that either.

Very central location- just across from Temple bar & reasonable parking next door (€19 euro daily rate). Enjoyed delicious tea & scones on arrival & breakfast was superb. Room very comfortable & decor first class. Would highly recommend.

Great staycation, all the amenities needed when feeling like not eating out all the time. Bed was a little bit of a banana bed but still comfortable sleep. There’s a QR code which will take you to the instruction manuals of the appliances if you are not familiar with how to use them. Very well setup apartments!

My wife and I celebrated our 59th Wedding Anniversary by having Dinner, Bed and Breakfast in the Shelbourne Hotel. We both agreed it was a fantastic experience made special by the excellence of the service and genuine hospitality of the staff. The food was top class and the 59th.comfort of the Bedroom ensured a great nights sleep. We just could not find fault with any aspect of our visit. Thank you!!

Super location, quiet but with the tram on the doorstep to get out and about in Dublin. Apartment absolutely fantastic with Smeg appliances, dishwasher, washer/dryer, fridge with freezer, microwave grill and two ring halogen hob. Large glass window (no opening) we had good view of the river Liffey. King size bed with more than enough bedding - please note the bed is very low, just off the ground so could present difficulties for some people getting in and out. The Apartment block was big but there was very little noise. The blackout cutains were stuck to the wall on each side eliminating any light coming through when closed, a nice touch, assisting with a good night's sleep. The Apartment had a 48inch 360 degree turning Samsung TV with an acceptable number of channels. The bathroom was of a good size with a super walk in shower. Soap etc was provided. Our visit was for one week and the Apartment was cleaned and towels/bedding changed on the fourth day. Limited tea and coffee was present upon arrival but the friendly receptionist did stress that if we needed anything then please ask which we did and more tea etc was provided. There was enough storage space for our clothes for the week. In the wardrobe was a safety deposit box, free of charge, plenty big enough for any valuables, passports etc. A big bonus was that we arrived at 1230hrs expecting to leave our cases there but fortunately were able to be booked in and have access to our room immediately.

A brilliant hotel perfectly located within Dublin. Next to trinity college, this hotel is a stones throw from all the tourist hotspots but equally the location is lovely and quiet, especially at night. The hotel has been recently renovated to a high standard. The beds are super comfy and the rooms are well equipped. The service by the staff was top notch and the exclusive parking around the corner on a private, gated carpark for €15 per night was an added bonus. The breakfast was really tasty, a great selection of cooked and cold food to choose from and the coffee was also equally as good. Will be using this hotel as my go to the next time I find myself in Dublin.

Amazing service at first arrival the doors were opened and I was greeted with very friendly staff who treated me with the utmost respect. The food was delicious as far as fine dining goes. The steak order was mixed up however we were given a new steak and complimentary drinks which was a nice gesture for a small mistake. We had massages and they were the best massages I have ever had in my life. We were given a tour of all the facilities and I really enjoyed my experience overall.

As this is my first trip to Ireland ergo Dublin, I had enjoyed the convenience of having able to walk almost everywhere I wished for shopping, sightseeing and most importantly dining. Location and rooms were their winning points and my stay was indeed almost perfect.